GO Outdoors - Warrington Avis 

1 858
TrustScore 4.5 sur 5

4,6

Wilson Patten Street, WA1 1PS Warrington, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Barry -Store Manager Warrington 100% customer service Barry helped us find our ideal Tent and other items we were looking for. We’ve even been back since to purchase other items and was greeted b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was made up the fact that I could order membership, and automatically the discount was without receiving my membership card yet. Happy the items online and there were all available for the AM next d... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I ordered, through click and collect, a cool box and 2 packs of ice blocks. They were out of stock of the cool box but carried on with the rest of the order without the option of cancelling the ful... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Needed to go back for two things after a visit previous day. Bought a camping chair, one of the arms was faulty, no problem exchanged it. Other thing I queried was the previous day I purchased a man’s... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Warrington

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Wilson Patten Street, WA1 1PS, Warrington, Royaume-Uni

  • 01925 906755

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 858)

35 808 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The prices and service so far have been…

The prices and service so far have been very reasonable. Some of them cheaper than expected, and good quality.

8 février 2026
Logo de GO Outdoors - Warrington

Réponse de GO Outdoors - Warrington

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Picked up a new bicycle and really…

Picked up a new bicycle and really impressed with the service from purchase to collection from Phil in the bike department. So knowledgeable and passionate about cycling. Spent an hour going through the handover to make sure I was leaving with no questions unanswered.

5 février 2026
Avis spontané
Logo de GO Outdoors - Warrington

Réponse de GO Outdoors - Warrington

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Had a wonderful experience today at the…

Had a wonderful experience today at the warrington store I couldn't find my receipt for a coat i purchased in December which was faulty but a really caring staff member was able to find it on the store computer and arranged a exchange.
So a BIG THANKS TO SUE YOU ARE A 🌟 🤩

3 février 2026
Avis spontané
Logo de GO Outdoors - Warrington

Réponse de GO Outdoors - Warrington

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Donna and Liv were absolutely amazing.

Donna and Liv were absolutely amazing.
Thank you very much for your help!
I love my new tent.🤩

30 janvier 2026
Avis spontané
Logo de GO Outdoors - Warrington

Réponse de GO Outdoors - Warrington

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service, welcoming and good selection of products

Very good service. Had to return an item that I had ordered online. Evie and the rest of the staff were very helpful and made us feel welcome. Good selection of products. Will definitely return

10 janvier 2026
Avis spontané
Logo de GO Outdoors - Warrington

Réponse de GO Outdoors - Warrington

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Great experience today

Great experience today. Price matched an item. Sue was lovely and friendly.

29 janvier 2026
Avis spontané
Logo de GO Outdoors - Warrington

Réponse de GO Outdoors - Warrington

Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

What a great place to shop for…

What a great place to shop for everything outdoors and I mean everything. It's reasonably priced if you join their scheme at £5. I bought a coat which was a great price at £45. I was served by Evie who couldn't of been nicer. Would recommend to anyone for a visit.

18 janvier 2026
Avis spontané
Logo de GO Outdoors - Warrington

Réponse de GO Outdoors - Warrington

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Charlotte was the best x

We came in the try on some craghoppers and Charlotte helped us with everything we were looking for, unlocked the changing rooms and stuck around giving both welcome and constructive feedback, and availability to help with anything we asked.

She had a very warm and welcoming demeanor and we didn't feel like a bother.
May have have ended buying a little more than we expected, but definitely worth it, and a great shopping experience from someone that doesn't like clothing shopping generally!

17 janvier 2026
Avis spontané
Logo de GO Outdoors - Warrington

Réponse de GO Outdoors - Warrington

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Good service

Good guidance and recommendations of product

15 janvier 2026
Avis spontané
Logo de GO Outdoors - Warrington

Réponse de GO Outdoors - Warrington

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 2 sur 5 étoiles

Underwhelming….borderline awful

I am leaving a review because the girl behind the counter gave me the QR code. She even wrote her name on it with a smiley face. Which is good.

It would have been better if she has smiled and/or shown the slightest bit of interest in me as a customer and made me feel welcome.

There is a 60% off banner on the wall outside which has brought me in. I saw very little evidence of anything at 60% off and in order to get any sort of discount I had to pay £5 to become a member.

I am going overseas trekking. So I required specialist clothing for warmer weather. In a huge superstore carrying a huge amount of stock they had ONE shirt suitable for this environment. Even though out of season for the UK you would think there was enough room in the store to for a basic range of suitable clothing.

Overall I wouldn’t rate the experience very highly. Can’t think when I have had such an underwhelming retail experience.

15 janvier 2026
Avis spontané
Logo de GO Outdoors - Warrington

Réponse de GO Outdoors - Warrington

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Superstar Phil - Cylcling department

Phil could not have been more helpful and kind building a bike for our son’s birthday at very short notice, really appreciated it thank you

28 novembre 2025
Avis spontané
Logo de GO Outdoors - Warrington

Réponse de GO Outdoors - Warrington

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Really helpful in the store today

Really helpful in the store today. Thanks Evie. Staff all ready to help when I asked for specific information.

8 janvier 2026
Avis spontané
Logo de GO Outdoors - Warrington

Réponse de GO Outdoors - Warrington

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Shopped today for our scout group

Shopped today for our scout group, Jake was amazing at showing us around, advising on what was best to purchase, he had an amazing knowledge of the products he was recommending.
Dani served us on the tills she had a great personality, was very patient with us as she put our 4 trollies of purchases through, a very professional experience was given by all we spoke to In the store, we will be back. Thank you

6 janvier 2026
Avis spontané
Logo de GO Outdoors - Warrington

Réponse de GO Outdoors - Warrington

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Novice in the buying of walking boots

We were assisted, extremely capably by Barry ( Baz), in the buying of a first pair of walking boots. Having rather difficult feet, comfort was my prime object, and Barry went above and beyond to ensure I got the comfort I needed. This included getting the correct socks.
As a novice, I really needed the help, and clearly he was the correct man for the job. Mega thanks Barry

5 janvier 2026
Avis spontané
Logo de GO Outdoors - Warrington

Réponse de GO Outdoors - Warrington

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Knowledgeable, friendly and helpful staff

We went to the shop looking for a new coat for myself, my husband and my mum. Baz was really knowledgeable and helped us to pick out the most appropriate coats for our needs. Louise and Sue on the till were great in helping us to set up a membership card and explaining the benefits.

31 décembre 2025
Avis spontané
Logo de GO Outdoors - Warrington

Réponse de GO Outdoors - Warrington

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I had outstanding help and advice from…

I had outstanding help and advice from an assistant called Baz about campbeds airbeds and equipment , he saved us making a huge expensive mistake buy and guided us to a much better product .

2 janvier 2026
Avis spontané
Logo de GO Outdoors - Warrington

Réponse de GO Outdoors - Warrington

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

even is very helpful and friendly.

Evie is very helpful and friendly.

2 janvier 2026
Avis spontané
Logo de GO Outdoors - Warrington

Réponse de GO Outdoors - Warrington

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff. Was served by sue. Very plesent. Got the the right stuff. Sorted me a membership card. Saved me a bit of money. Very happy.

1 janvier 2026
Avis spontané
Logo de GO Outdoors - Warrington

Réponse de GO Outdoors - Warrington

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Louise and Sue were extremely helpful…

Louise and Sue were extremely helpful and made the visit to the store spot on.

31 décembre 2025
Avis spontané
Logo de GO Outdoors - Warrington

Réponse de GO Outdoors - Warrington

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Help from Donna and Louise

A pleasant young lady called Donna very gratefully gave me help in putting a camp bed together, showing me how easy it was to do. Then another young lady Louise politely served me to make the purchase. Thank you both.

30 décembre 2025
Avis spontané
Logo de GO Outdoors - Warrington

Réponse de GO Outdoors - Warrington

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

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