GO Outdoors - Wigan Avis 

Made an order on the 2nd April, expected delivery was the 8th we are now on the 11th April and still not been delivered to store rang up several times to be told they are unsure and to keep ringing back. This item was a gift and resulted in having to go a purchase another one as didn’t receive in time.

Staff were helpful in looking for updates but weren’t able to help in finding out when!

I visited the Wigan Store Fri 10/04 visiting the camping/poles section of the store.
Paul assisted me with my enquiry, with professionalism, was approachable and had excellent knowledge of products.
He made my visit a less stressful experience in assisting to find the products I needed.
Employee of the Month ..haha.
Thankyou.

I was using the UPS access point and had an issue with my information. Mandi was really helpful in getting it resolved.

Always come here, very chilled out experience but if you need the staff they are falling over themselves to make sure you get exactly what you want. I needed some camping equipment and things like tuck removers, I'd probably have spent ages searching about but it was done and dusted in 5 minutes. Got everything I wanted and pardon the pub) happy camper!! Sue I think it was, really nice lady advised me about some other things I'll probably come back and get too before my trip. Thumbs up!

Mandi was absolutely amazing helping me get the right pair of boots ahead of my hike. Really knows her stuff. Thank you!

Visited the Wigan store not long ago and got shown around the footwear by Mandi as I was struggling with what’s best for me. Excellent knowledge of the products and super friendly. Would recommend her to anyone looking to buy new gear in particular footwear!!

Needed a new pair of hiking boots for my wife, so spoke with Mandi at the Wigan Branch, hiking boots area.
Mandi was very helpful, patient and knowledgeable. She brought out numerous pairs and sizes of boots to help us find the exact pair we needed. Mandi also showed us the best way to set up putting on the boots and lacing them to get the best foot position for trying them for size and before setting out for a walk.
My wife has arthritis in her toes and needs a particular wide toebox area with a light, waterproof lining.
She chose the Scarpa Terra Gore Tex ladies boots as they were a perfect fit.
Mandi also suggested walking around indoors when we got home with the new boots on, rather than just setting out on a long hike before they wear in a bit.
Great advice and great service, thanks Mandi, we'll be back to buy new boots next time we need them :)

Dropped a parcel off at the counter Nikki was great! Quick and very helpful

Good service - had a complex issue to resolve the lady on the till was extremely helpful and dealt with it efficiently. This involved a refund which was actioned within 3 days quickest I have ever experienced
Thank you

Was served by Mandi & Nikki at go outdoors Wigan in the boots department , really helpful and knowledgeable in there expertise friendly and polite, when answering all the questions I asked. Overall top service from the both of them 10/10

Love it five stars always

Really slow delivery. Items arrived at the store 3 days ago but still no confirmation to collect. Poor updates

Paul helped me sort our helmet for my daughter lots on trying on!
We bought a bike on line
When we got there, daughter changed her mind
Paul got it swapped over for us and sorting the new bike
Thanks Paul

Staff always very helpful and polite. Even when ordering on line you are kept updated throughout the whole delivery process.

Wigan Go Outdoors is a large store with immense choice, high quality products, great value, serviced by professional and friendly staff, including the helpful John working at the footwear section today and the counter staff too. Always impressed with this store and highly recommended for all outdoor products. Many thanks!

Great products and prices

Would have been 5 star if the new IT system worked properly-I had to order at full price then pursue the Membership Discount via the customer service team

Staff super helpful, got the product that I wanted with a reduced price due to go outdoors card.

This is to thank Wendy from Go Outdoors Wigan. Who went above and beyond on Saturday to ensure i got exactly what i needed.
If anyone needs a company medal she does you should teally value her as shes oure GOLD.