Stock not refreshed in store, had to return to collect an item that wasn’t on display but in the stock room. Bought camping chairs online, and then told there was no stock and had to contact customer... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementEagle Street, Bilston Road, WV2 2AQ Wolverhampton, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Tina served me to footwear. She was very knowledgeable and helpful. Her attitude was very professional and nothing was too much trouble for her. I'll definitely be back. Thanks, Tina. Chris, Sheff... Voir plus
L'entreprise a répondu
Mell was really professional, friendly and knowledgeable. Started by asking what type of walking I was going to be doing and what budget I had in mind for a pair of new walking boots. She talked me th... Voir plus
L'entreprise a répondu
Very helpful assistant, Mel, who was patient and knowledgeable when I was pucking new walking boots/shoes. I also bought a reduced T shirt, which will come in useful.on my forthcoming holiday.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- Magasin de vêtements de sport (activewear)
- Magasin de vélos
- Clud d'escalade
- Centre de randonnée équestre
- Magasin d'articles de course à pied
À propos de GO Outdoors - Wolverhampton
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, Royaume-Uni
- 01902 907455
4,8
Excellent
3 k avis
Demande des avis aux clients
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Réponse de GO Outdoors - Wolverhampton
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great experience in store.
Visited today to purchase some sport tops and a cap. Found the staff to be very helpful especially Simran, Vicky and Abigail. The store is a good size and there is always plenty of stock and sizes available which is good.The staff are friendly and approachable.
4 mars 2026
Avis spontané
Réponse de GO Outdoors - Wolverhampton
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Good store well worth a visit
Been today and there’s a lot of work going on in there. It is however a great store. I’m hoping that the fishing section will rival Kidderminster stores. Ann-Marie served me she was pleasant helpful and knowledgeable so 5 stars for her and 4 for the store. Hopefully be 5 after the refurbishment.
4 mars 2026
Avis spontané
Réponse de GO Outdoors - Wolverhampton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Had just what we wanted at a great…
Had just what we wanted at a great price. Abi on the checkout very helpful .
28 février 2026
Avis spontané
Réponse de GO Outdoors - Wolverhampton
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Wolverhampton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great products at great prices
Great products at great prices, very helpful and efficient staff
28 février 2026
Avis spontané
Réponse de GO Outdoors - Wolverhampton
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Another great experience at go…
Another great experience at go outdoors. Staff are always very helpful and a massive range of stock. Special thanks to Kristy and jo who work at wolverhampton branch. Very polite and helpful
26 février 2026
Avis spontané
Réponse de GO Outdoors - Wolverhampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Cashier was very polite willing to help…
Cashier was very polite willing to help me the thing I was looking for was not in stock but she went that extra mile great service
26 février 2026
Avis spontané
Réponse de GO Outdoors - Wolverhampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Super helpful staff
Super helpful staff. Asked for some information on products, went out of their way to help..
7 février 2026
Avis spontané
Réponse de GO Outdoors - Wolverhampton
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Exceptionally helpful staff on shop…
Exceptionally helpful staff on shop floor and till even though they hadn't got what I wanted in store. Full of useful advice. Was able to order product online but did have to purchase a new membership as it would not connect to make purchase but even with £5 membership fee still saved £52
23 février 2026
Avis spontané
Réponse de GO Outdoors - Wolverhampton
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
A wholly pleasurable experience
Everyone we spoke to in store today, including Simran who served us at the till, was friendly, knowledgeable and helpful.
21 février 2026
Avis spontané
Réponse de GO Outdoors - Wolverhampton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great customer service received
Great customer service received! I feel that GoOutdoors staff are always approachable and helpful. I visited the store on 20th feb for a quick swap of items and we were served by Sabrina who was polite and friendly. Thank you for your service.
20 février 2026
Avis spontané
Réponse de GO Outdoors - Wolverhampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Sabrina was very helpful and could not…
Sabrina was very helpful and could not do enough to help with my membership
20 février 2026
Avis spontané
Réponse de GO Outdoors - Wolverhampton
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Visit to Wolverhampton
Visit to Wolverhampton store was successful staff were helpful. Even though the store was under going major change. The staff member I spoke to (Sabrina) was able to direct me to the item I required and made the purchase really easy.
18 février 2026
Avis spontané
Réponse de GO Outdoors - Wolverhampton
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Boots and a patient helpful Jo!
My friend and I bought walking boots, socks, gaiters and other items today.
We received a great deal of help from a staff member called Jo. He was polite knowledgeable, helpful and nothing was too much trouble.
If only every member of staff in all shops were this good.
18 février 2026
Avis spontané
Réponse de GO Outdoors - Wolverhampton
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Lovely staff, great service
Great selection. Lovely staff, friendly and helpful with good knowledge of products. Served by Abiy and Katie. Only dropped a star as issues with web order
15 février 2026
Avis spontané
Réponse de GO Outdoors - Wolverhampton
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent customer service received throughout the store.
We received a pleasant welcome at the entrance door.
We were helped to choose walking shoes. The female member of staff gave her full attention to us, brought us numerous pairs at our request to try on. She also brought alternative colour choices where possible.
We received very good customer service from Sabrina on the till.
Our visit took place on Monday 16th February 2026.
16 février 2026
Avis spontané
Réponse de GO Outdoors - Wolverhampton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Above and beyond
Above and beyond, yet again!
Having been recently to Go Outdoors in Wton, the boots that i had previously bought did not feel fully comfortable when i tried them on again at home. Basically it is because of my slightly broad foot and they would not accommodate walking socks.
Anyway, took them back with all tags in place and both Ann-marie and Jo went out of there way to fit me out with upgraded boots and I was so impressed that I bought an extra pair which Jo priced matched for me to make sure that I had the best deal. Can't say fairer than that. Excellent Service, Thank You both.
14 février 2026
Avis spontané
Réponse de GO Outdoors - Wolverhampton
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Helpful friendly staff
Staff were very friendly and helpful today during our visit. Ashley was polite, knowledgeable and provided clear useful information to include guidance relating to our membership which was due to expire.
15 février 2026
Avis spontané
Réponse de GO Outdoors - Wolverhampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great as always
Really great. Clean store, helpful staff. Came in for a wonder round and left making some purchases. Served by Ann-Marie - very polite and helpful member of staff. Thank you
14 février 2026
Avis spontané
Réponse de GO Outdoors - Wolverhampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
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