GO Outdoors - Worcester (Express) Avis 

428
•
TrustScore 5 sur 5

4,9

The Shambles 7-8, WR1 2RF Worcester, England, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the followin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shirley@2592 served me and was extremely helpful and friendly. I feel sorry for GO Outdoors staff having to explain the discount card to customers in their high street stores. Not so bad in the big wa... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Staff were very helpful but stock record we not as shown on website, this was also the case at nearby store. Romie was very polite & helpful trying to sort out the situation.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Liam & Ronnie were both extremely helpful and polite. Having welcomed me into the store, Liam ensured I had the right size for my purchase and then Ronnie’s customer service was excellent when I paid.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. aussi dans
  3. Centre de randonnée équestre
  4. Clud d'escalade
  5. Magasin d'articles de course à pied
  6. Magasin de vélos
  7. Magasin de vêtements de sport (activewear)

À propos de GO Outdoors - Worcester (Express)

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • The Shambles 7-8, WR1 2RF, Worcester, England, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

428 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(428)

36 702 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Our experience was made great due to the wonderful Shirley …

Our experience was made great due to the wonderful Shirley 2592 Nothing was too much trouble. She gaves us time to think with no pressure at all. She is such an asset to Go Outdoors. Thank you Shirley for all of your knowledge and advice. I absolutely love my boots ♥️

13 juillet 2026
Avis spontané
Logo de GO Outdoors - Worcester (Express)

Réponse de GO Outdoors - Worcester (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Shirley was so helpful and polite

Shirley was so helpful and polite. She went over and above to tell us about other sizes and the product. She recommended shoe care products which we purchased. Shirley and her colleague helped us get everything we needed. Great shop. Thanks

14 juillet 2026
Avis spontané
Logo de GO Outdoors - Worcester (Express)

Réponse de GO Outdoors - Worcester (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Shirley at the Worcester store was so…

Shirley at the Worcester store was so thorough with a walking boot fitting. Fantastic service from someone who really cares about excellent customer service.

9 juillet 2026
Avis spontané
Logo de GO Outdoors - Worcester (Express)

Réponse de GO Outdoors - Worcester (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Sandal purchase

Shirley was very helpful re sandal purchase.

10 juillet 2026
Avis spontané
Logo de GO Outdoors - Worcester (Express)

Réponse de GO Outdoors - Worcester (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Got a lot of good advice from someone…

Got a lot of good advice from someone who had done a similar trek on what I would need and what to buy. Poor bloke (Paul) was being called around by a lot of folks for his expertise but he managed to jump
Back and forth between customers seamlessly.

11 juillet 2026
Avis spontané
Logo de GO Outdoors - Worcester (Express)

Réponse de GO Outdoors - Worcester (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Shirley was very helpful and…

Shirley was very helpful and knowledgeable.

4 juillet 2026
Avis spontané
Logo de GO Outdoors - Worcester (Express)

Réponse de GO Outdoors - Worcester (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Brilliant

Brilliant. We went to buy equipment for a bike packing tour but didn't know which products would suit what we needed. Good choice of products to choose from with a range of different budget prices.
Paul was amazing he had excellent product knowledge and vast personal experience of using the equipment so was able to advise us which would suit our needs best.
Came away feeling confident we have made the right choices.

5 juillet 2026
Avis spontané
Logo de GO Outdoors - Worcester (Express)

Réponse de GO Outdoors - Worcester (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service

Greeted by Nicola who listened to my requirements and matched them to a product

4 juillet 2026
Avis spontané
Logo de GO Outdoors - Worcester (Express)

Réponse de GO Outdoors - Worcester (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Walking shoes

Needed to buy some new walking shoes. Served by Shirley @worcs 2592, she was very knowledgeable and thorough, making sure I got the correct shoe and that they fitted properly

8 juin 2026
Avis spontané
Logo de GO Outdoors - Worcester (Express)

Réponse de GO Outdoors - Worcester (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

An excellent ambassador

Nicola was an excellent ambassador for the company. She helped us with our purchase of 2 Vegas camping chairs and was very attentive. She was very pleasant to talk to and confident of her roles without being brash. Well done Nicola.

29 juin 2026
Avis spontané
Logo de GO Outdoors - Worcester (Express)

Réponse de GO Outdoors - Worcester (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent & helpful staff

We recently visited the store, looking at padded jackets. We needed some advice and spoke to Shirley. She was so knowledgeable and helped us immensely. She was polite, friendly and had amazing knowledge of outdoor clothing and Go Outdoors products. She is a credit to the store.

26 mars 2026
Avis spontané
Logo de GO Outdoors - Worcester (Express)

Réponse de GO Outdoors - Worcester (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Superb assistance from Shirley at the…

Superb assistance from Shirley at the Worcester store. She was very knowledgeable and provided just the right level of help with my head torch purchase. Thank you Shirley!

26 juin 2026
Avis spontané
Logo de GO Outdoors - Worcester (Express)

Réponse de GO Outdoors - Worcester (Express)

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Lovely staff

Had a great experience at Worcester. I was shopping for upcoming travelling and Shirley was really lovely in helping me find lots of things and giving me advice.

8 juin 2026
Avis spontané
Logo de GO Outdoors - Worcester (Express)

Réponse de GO Outdoors - Worcester (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Worcester staff

Shirley in the Worcester store gave me excellent advice on walking socks and was very careful to check that I had what I needed.

23 juin 2026
Avis spontané
Logo de GO Outdoors - Worcester (Express)

Réponse de GO Outdoors - Worcester (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Thank you to Lian who talked us through…

Thank you to Lian who talked us through the walking boots for my daughter. We found the perfect pair and lots of options were given to us and plenty of expert knowledge on hand.
We were then served by Shirley who was very polite and in all it was good old fashioned service which sadly is rare these days!

20 juin 2026
Avis spontané
Logo de GO Outdoors - Worcester (Express)

Réponse de GO Outdoors - Worcester (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service from Shirley who…

Excellent service from Shirley who couldn't have been more helpful. Checking sizes were correct and giving us all the information we needed. Thank you

17 juin 2026
Avis spontané
Logo de GO Outdoors - Worcester (Express)

Réponse de GO Outdoors - Worcester (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Choosing walking boots

I bought walking boots and was served by Shirley, who was extremely knowledgeable, helpful and patient in finding me a suitable pair. Thank you Shirley, I really appreciated your customer service!

13 mai 2026
Avis spontané
Logo de GO Outdoors - Worcester (Express)

Réponse de GO Outdoors - Worcester (Express)

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Outstanding service.

I was served by Shirley in the Worcester shop, I purchased some gaiters which I was shown how to put them on and the best way to keep them clean and waterproof, brilliant thank you Shirley.

18 juin 2026
Avis spontané
Logo de GO Outdoors - Worcester (Express)

Réponse de GO Outdoors - Worcester (Express)

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Shirley was an excellent sales…

Shirley was an excellent sales assistant who knew masses about the quality and practical design of all the walking sandals that I tried on and subsequently bought. Similarly she was very knowledgable about the benefits of your membership scheme which I have, as a direct consequence joined.
The other sales assistants were also alert, well mannered and engaging. Thanks one and all.
(Store 2592)

18 juin 2026
Avis spontané
Logo de GO Outdoors - Worcester (Express)

Réponse de GO Outdoors - Worcester (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Happy customer

Severed by Shirley who I found very polite and knowledgeable. Good quality clothes at a affordable price.

18 juin 2026
Avis spontané
Logo de GO Outdoors - Worcester (Express)

Réponse de GO Outdoors - Worcester (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus