GO Outdoors - York Avis 

1 465
TrustScore 4.5 sur 5

4,7

Foss Bank, YO31 7JB York, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

My brother and sister-in-law are big camping lovers and recommended these to me, and I’m so glad they did. I bought them mainly for days at the beach, and they are honestly perfect. They’re incre... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

My experience was a 2 star, the product I have purchased was obviously up to market standard and im enjoying the use of my new sleeping bag very much. However the customer service was bellow par. A fl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We only recently discovered this great GO Outdoors shop. There’s a fantastic range of goods and brands available all under one roof in a nice and spacious shop plus easy parking outside. We needed h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bethany at York is brilliant. I hate shopping being a septuagenarian male, but she was so patient, and knew her stock (clothing) so well, plus the other areas of stock. She reduced the options so that... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - York

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(1 465)

35 367 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Most helpful Staff Ruva and Izzy

Most helpful Staff Ruva and Izzy! I noticed the reat difference in price on the 'Membership' label, and asked the first GO Outdoors Staff I saw. Izzy welcomed me with her smile (even though I was disturbing her conversations with someone else). And answered me directly. I immediately went, picked up my selected coat, and took to Ruva's check-out counter. Ruva could not have been more helpful in her information and swift care of me. So- in 20 minutes- I as in and out of Vangarde's 'Go Outdoors', with my selected coat, 'G. O.' Membership and saving £91.00! Wonderful! Thank you!! Shelagh

18 octobre 2024
Avis spontané
Logo de GO Outdoors - York

Réponse de GO Outdoors - York

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Elin served me today and was very…

Elin served me today and was very helpful and patient in renewing my membership, I will be using the store in future for all my angling and outdoor equipment. Many thanks.

16 octobre 2024
Avis spontané
Logo de GO Outdoors - York

Réponse de GO Outdoors - York

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 1 sur 5 étoiles

Clueless staff

Clueless staff, crap layout, horrid muzak, boring run-of-the-mill stock, what a waste of time. Avoid like the plague.

24 septembre 2024
Avis spontané
Logo de GO Outdoors - York

Réponse de GO Outdoors - York

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 1 sur 5 étoiles

No equestrian knowledge

Please, if you are attracted to the new Go Outdoors shop in Monk Cross and their equestrian section, do not! The girls working on the floor will entice you to buy expensive gear without explaining their return policy - awful customer experience after spending hundreds of pounds

17 septembre 2024
Avis spontané
Logo de GO Outdoors - York

Réponse de GO Outdoors - York

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

All new spot on

All new spot on

4 septembre 2024
Logo de GO Outdoors - York

Réponse de GO Outdoors - York

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Massive floor space

Massive floor space. I'm usually after fishing stuff but lots of other outdoor stuff to have a look at. Staff were friendly, helpful and courteous.

3 septembre 2024
Logo de GO Outdoors - York

Réponse de GO Outdoors - York

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great displays

Great displays
Great prices
Great range of goods

1 septembre 2024
Logo de GO Outdoors - York

Réponse de GO Outdoors - York

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great customer service and very…

Great customer service and very friendly staff. The store is clean beautiful and big.

29 août 2024
Logo de GO Outdoors - York

Réponse de GO Outdoors - York

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly helpful staff

Friendly helpful staff, know their products. The store is well laid out with plenty of space and has a good range of products.

1 septembre 2024
Logo de GO Outdoors - York

Réponse de GO Outdoors - York

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Nice open environment and items easy to…

Nice open environment and items easy to find and friendly staff

1 septembre 2024
Logo de GO Outdoors - York

Réponse de GO Outdoors - York

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Trevor and IzzyTre.were excellent today at…

Trevor and Izzy.were excellent today at the new Vanguard Branch at York. They got me sorted out quickly with an issue I had and I left the store with what I needed, no hassles.
Thanks

26 août 2024
Avis spontané
Logo de GO Outdoors - York

Réponse de GO Outdoors - York

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Buying from Go Outdoors was well worth…

Buying from Go Outdoors was well worth it financially. The membership was more than worth it for the savings I made. I will be back I am sure.

17 août 2024
Logo de GO Outdoors - York

Réponse de GO Outdoors - York

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The new Go Outdoors York Vangarde store…

The new Go Outdoors York Vangarde store is absolutely amazing. It's sooo nice to see things laid out well, spacious and just a gorgeous new store.

23 août 2024
Avis spontané
Logo de GO Outdoors - York

Réponse de GO Outdoors - York

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Sam the shoe man

The newly opened store in York is fantastic, absolutely huge and a pleasure to wander around, I think we were exploring for about three hours. All staff members we came across were quick to ask if we needed any help and we're pleasant and friendly.

Sam in the shoe department was really outstanding. My wife has difficulty finding shoes to fit and has always been shy about asking about foot scanning tech in other shops, having been fobbed off many times in the past by assistants who couldn't care less.

Sam was really approachable and we had her feet scanned and analysed with the scanner and pressure plate with no fuss. He found a suitable pair in no time and then spent more time with us listening to my wifes issues and fine tuning the shoes such as with different ways to tie the laces that really went a long way in helping her.

Really nice guy and really knew his stuff.

Can't wait to go back!

23 août 2024
Avis spontané
Logo de GO Outdoors - York

Réponse de GO Outdoors - York

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 1 sur 5 étoiles

Bit of a con?

The impression was given at the York store that there was 30% off everything as it was closing down, when it was actually the usual 'discount' for being a 'member' that only serves to bring prices in line with other outdoor stores. A clear deception to lure people in, not good.

22 août 2024
Logo de GO Outdoors - York

Réponse de GO Outdoors - York

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Staff polite and helpful.

Staff polite and helpful.

20 août 2024
Logo de GO Outdoors - York

Réponse de GO Outdoors - York

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Carry on the good work when you move to…

Carry on the good work when you move to vanguard!!! Thanks and good luck 🤞

17 août 2024
Logo de GO Outdoors - York

Réponse de GO Outdoors - York

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

First stop for outdoor kit

First stop for outdoor kit. Helpful, friendly and knowledgeable staff and competitive prices.

15 août 2024
Logo de GO Outdoors - York

Réponse de GO Outdoors - York

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fantastic service from Ruva

Fantastic service from Ruva! Very helpful, patient and service with a smile! Please times this review be three - Ruva has been very pleasant every time she has served me at the till:)

31 juillet 2024
Avis spontané
Logo de GO Outdoors - York

Réponse de GO Outdoors - York

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

New customer

Great value, excellent quality friendly and knowledgeable staff.

9 août 2024
Logo de GO Outdoors - York

Réponse de GO Outdoors - York

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

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