Green & Black's Avis 

98
•
TrustScore 2 sur 5

1,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Milk chocolate one used to be my favourite. I bought one today and cannot believe how awful it tastes, like the cheapest chocolate. Such a shame, I won' t be buying again unless they change to previou... Voir plus

Noté 1 sur 5 étoiles

I have been a die hard fan and lover of Green and Blacks 85% chocolate for many years, loving its intense taste. I am now devastated to see they have altered the ingredients so whilst it is still... Voir plus

Noté 1 sur 5 étoiles

  I recently bought a tin of Green and Blacks organic  cocoa.  The only allergen labelled in milk.  My son has serious food allergies so my husband phoned the company to double check.  He was info... Voir plus

Noté 1 sur 5 étoiles

Absolutely useless website, charged me twice for an order and didn't even send a single confirmation email. So they've literally just stolen 70 euro off of me. And of course they don't work weekends s... Voir plus

À propos de l'entreprise

  1. Aliments, boissons & tabac

Informations provenant de diverses sources externes

Green & Black’s was founded on the Portobello Road by husband and wife team Craig Sams & Jo Fairley. In 1991 Craig was sent a sample of chocolate by a peanut supplier. Lifetime chocoholic Jo later discovered the chocolate unattended and promptly ate it. She’d never tasted anything quite like it and was sure other chocolate fanatics would feel the same! And with that, the couple began making delicious chocolate


Coordonnées de contact

1,9

Bas

TrustScore 2 sur 5

98 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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1,9

Tous les avis

(98)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Soy lethicin a main ingredient now if…

HIGH IN LEAD!!
HIGH IN CADIUM!!!!
I had an extremley bad reaction to this chocolate , chronic anxiety and irregular heartbeat which I found out was down to this chocolate!!!
If I'd of known an organic chocolate would make me sick I'd of stayed well away!!
Soy lethicin also a main ingredient now if you know what soy does to your health you wouldn't be paying for this which is classed as an organic product.

When you pay for organic you also pay for the trust that there's nothing in there that's bad for you, with soy/lead/cadmium being high in this food I'd reccomend you stay away and throw your bars in the bin immediately!!!!!

Tried them all and safe to say it's all
disgusting , the white one tastes like plastic with a slight chocolate taste and the dark tastes foul to the point my family member who loves dark chocolate spat It out.

I would highly recommend you stay away if you care for your health because clearly this company owned by NESTLE doesn't care!!!!

29 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service

I had an issue with payment due to a website glitch, however Becky responded to my message promptly and was able to take my order over the phone. She was super friendly and helpful and very efficient. Great service!

13 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Buyers beware

I bought a bar of your new organic Smooth 50% chocolate as it was on offer and I thought it would be worth trying. What an utter disappointment, it tastes like cheap cooking chocolate and was so unpleasant I threw half the bar away. I can't believe this substandard product has passed taste tests and hit the shelves, I can't see anyone enjoying it.

1 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Exceptional customer service by Becky…

Exceptional customer service by Becky Dobson. Ordered products and arrived on time but has minor issue about the condition and the matter was resolved very promptly and efficiently. Replacement sent. Highly recommended.

22 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Easter Service

Last minute Easter gift purchase. Really happy that delivery should still be on time if ordered by 4pm. Did not receive order confirmation so got a little concerned. Joined the customer service chat facility - only 3 in the queue and response was within 10 minutes. Really helpful chat with Beck Dobson who sorted everything out.

5 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

Appalling…

I contacted Green &Blacks head office after suffering a severe adverse reaction in my health after eating a little chocolate from their selection box. Head office were apathetic in dealing with my query and I was utterly flabbergasted at their failure to offer a refund in the circumstances. I have just read how toxic this brand of chocolate actually is. I shall be notifying Waitrose where I purchased it; I’m sure they will pull it off their shelves. For those who like quality dark chocolate, I would steer well clear of Green & Blacks; this is certainly not chocolate at its best.

12 février 2023
Avis spontané
Noté 1 sur 5 étoiles

I am shocked to discover today

I am shocked to discover today, that your brand of dark chocolate is in fact very toxic. A recent report has found your Organic Dark Chocolate 70% Cacao - 43% over for lead and 81% over for cadmium. Appalling, especially as this was a favourite of mine and my daughter and I would not have touch it with a badge pole if I had known the facts. I will consider now what action is to be taken against Cadburys who own Green and Blacks.

10 février 2023
Avis spontané
Noté 2 sur 5 étoiles

Received the G&B Organic Tasting…

Received the G&B Organic Tasting Collection as a gift. I have also purchased this box as a gift for other people in the past. Will not be doing so again. I keep thinking the next one I try will be different (i.e. I will like it) but quite honestly it is just so disappointing. Can hardly taste the ginger, almonds, hazelnuts or toffee - each little bar tastes the same. And as for the white one which says contains "vanilla pods gently dried in the Madagascan sun", what vanilla pods? Can't taste vanilla at all. They are often on special offer - now I know why - who would pay full price for these? Most disappointing.

16 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

I got a box of Green and Black's…

I got a box of Green and Black's organic tasting collection for Christmas.
Ohhhh my god, the best chocolates I have ever had.
Usually go for Black Magic but these out do them a hundred fould.
I would highly recommend them.
Maybe add a coffee for 5 plus stars ha ha.

12 janvier 2023
Avis spontané
Noté 2 sur 5 étoiles

I just tried Green & Blacks new…

I just tried Green & Blacks new "Smooth" chocolate. Supposedly it's dark chocolate for those who find dark chocolate too bitter. I like dark chocolate, so I'm not sure why I bought it. It tastes like that awful bourneville chocolate. It's way too sweet, one of the worst chocolate bars I've ever eaten, a 90gram cure for binge eating, Id rather be in human centipede with a hershey bar up front...dunno what we'd have at the back, a war criminal I guess

11 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

Bah Humbug Green Black Scrooge Winter Tin 6 Chocs Short

Green Black Winter tin given to me for Christmas. Should contain 27 choc bars. Tin contained 21 bars & was badly sellotaped around edge. The giver hadn't tampered with them, so something gone wrong somewhere. Frankly, the 21 bars are pretty dismal. G&B haven't kept up. The chocolate world has moved on. G&B have become the connoisseurs Cadbury. Last choice, not first. Irony of ironies. Ghastly. Look elsewhere.

25 décembre 2022
Avis spontané
Noté 3 sur 5 étoiles

I can't vouch for the chocolate taste…

I can't vouch for the chocolate taste as I bought a hamper for a client - sadly neither can my client as still waiting delivery! I used the on-line chat and Becky Dobson was really apologetic and immediately gave me the delivery cost refund. They are at the mercy of DPD.

14 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Horrible

Very disappointed after tasting the Green & Black's Smooth. The chocolate is hard and it hurt my finger to break off a piece.
I can compare the quality to a supermarket's 35p chocolate, with the same size.
Apart from this..they still use soy lecithin.. it's time to evolve, many other companies producing organic chocolate already switched to the much healthier sunflower lecithin.

13 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

I had a rather complicated issue…

I had a rather complicated issue regarding delivery. Becky was friendly and resolved this quickly for me. Their online ‘chat ‘ system is very good and so much better than having to wait on a response via email.

5 décembre 2022
Avis spontané

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