Customer service was great - fast responses and shipping. I purchased a big order of insulated tumbers to personalise, and they were a fantastic size for the price! I did have some trouble with a... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Advertised as free shipping over $150 - I spent over $200 and was then told I would need to pay an additional $80 for shipping to my address. I purchased on behalf of a non-profit small netball... Voir plus
L'entreprise a répondu
I ordered Doterra oils multiple times from this shop and the experience was always great. The products are fantastic, the website is modern with clear and informative interface and the delivery was fa... Voir plus
L'entreprise a répondu
The magnetic knife holder is just what I needed. Sits nicely on the counter and the safety shield is an added bonus. Good solid item, highly recommend.
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
50 Concorde Drive, 3042, Keilor Park, Australie
- (03) 9087 1233
- info@greenshopinline.com.au
- www.greenshoponline.com.au
4,2
Bien
55 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They are simply the Best
They are simply the Best, better than all the rest! Starting to sound like Tina turner!
1 septembre 2026
Avis spontané
Product I paid for was not in stock.
Product I paid for was not in stock.
4 septembre 2026
Avis spontané
Réponse de Green Shop Online
Hi Daniel,
We apologise for this situation, and we can confirm that we provided you with a full refund for the order.
Thank you for yourfeedback, we will try to ensure this does not happen in the future.
Kind regards,
The Greenshop Online
Good advertised prices
Good advertised prices for wooden boards with bulk discount rates.
2 septembre 2026
Avis spontané
I have not yet received my order
I have not yet received my order. So, I would recommend you sending me this questionnaire after I have received the goods that I ordered.
16 août 2026
Avis spontané
Advertised as free shipping over $150 but then invoiced $80 for shipping
Advertised as free shipping over $150 - I spent over $200 and was then told I would need to pay an additional $80 for shipping to my address.
I purchased on behalf of a non-profit small netball club so this was a huge expense for us.
Perhaps don’t advertise what you can’t honour. This has put me off purchasing from here again.
5 août 2026
Avis spontané
Réponse de Green Shop Online
Hi Shaye,
We are sorry that you were unhappy with your experience.
As outlined in our shipping policy, the free shipping on orders over $149 excludes bulky items and may incur an additional shipping charge, however, we understand this was not made clear enough and we will be amending the listing on the website as such.
Thank you for shopping with us, we appreciate you supporting a small business.
Kind regards,
The Greenshop Online Team
Good communication right from the order…
Good communication right from the order to delivery
26 juillet 2026
Réponse de Green Shop Online
Hi Karen,
Thank you so much for your kind review.
The Greenshop Online Team
Quality product at a very good price
Quality product at a very good price. Fast service with great communication.
6 août 2026
Avis spontané
Réponse de Green Shop Online
Thank you for your kind review Roger, we appreciate it!
Kind regards,
The Greenshop Online Team
Safe way to keep sharp knives
The magnetic knife holder is just what I needed. Sits nicely on the counter and the safety shield is an added bonus. Good solid item, highly recommend.
26 juillet 2026
Réponse de Green Shop Online
Hi Mary,
We are so glad to hear you enjoyed the product, thank you for your review!
Kind regards,
The Greenshop Online Team
Great coffee and 10% off for leaving a…
Great coffee and 10% off for leaving a review!
23 juillet 2026
Avis spontané
Réponse de Green Shop Online
Hi Robert,
Thank you for your review!
Great Australian based company to…
Great Australian based company to purchase well priced doterra products from.
21 juillet 2026
Avis spontané
Réponse de Green Shop Online
Hi Allison,
Thank you so much for your review!
We really appreciate it :)
Kind regards,
The Greenshop Online Team
Customer service was great
Customer service was great - fast responses and shipping. I purchased a big order of insulated tumbers to personalise, and they were a fantastic size for the price!
18 juillet 2026
Avis spontané
Réponse de Green Shop Online
Hi Sarah,
Thank you so much! We are so glad to hear you had a positive experience.
Réponse de Green Shop Online
Hi Ashley,
Thank you so much for your review!
The Greenshop Team
My order came 5 days after i ordered it…
My order came 5 days after i ordered it and i love it. I read some other reviews and was a little worried, but im so happy i ignored them. I love the bath. It’s perfect for what I was looking for
11 juillet 2026
Avis spontané
Réponse de Green Shop Online
Hi Charmaine,
Thank you so much for your review. We hope you enjoy your bath!
The Greenshop Team
It's delivered within a few days
It's delivered within a few days, Australia post keep me informed ,and delivered when they say it will bee delivered
9 juillet 2026
Avis spontané
Réponse de Green Shop Online
Hi Anna,
We are so glad your package arrived safely and on time. Enjoy your items :)
Kind regards,
The Greenshop Team
Great product coffee was fantastic and…
Great product coffee was fantastic and taste perfect. price was cheap as compared to another brands must recommend buying
6 juillet 2026
Avis spontané
Réponse de Green Shop Online
Thank you Shaan! We are so glad you enjoyed your order.
I haven’t received my order and want me…
I haven’t received my order and want me to rate. So there no other answer.
28 juin 2026
Réponse de Green Shop Online
Hi David, According to the Australia Post tracking number your order is arriving today or tomorrow. We apologise that this order took a little longer than usual, sometimes our delivery partners experience delays. Please email us if you do not receive it in the next couple days and we will launch an investigation with AusPost.
Réponse de Green Shop Online
Hi Sandra,
Thank you for submitting this review! We are so glad you enjoyed shopping with us.
Kind regards,
The Greenshop Online
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