Griffin Residential Grays Avis 

Very professional and straight forward from your colleague Robbie. Was on time and was very precise with the information.

Thank you to Lilly who was very hepful finding me a property!!

Called to enquire about a property and was met with serious attitude and a list of really silly questions from what sounded like a really arrogant agent named Danny. I’ve spoken to around 12 agents, if not more and viewed a number of properties over the last 3 months and haven’t had a single issue, every single one has been polite, professional and extremely accommodating so was shocked when the person I spoke to appeared as though he didn’t want to offer me a viewing despite me telling him we are in a proceedable position with a cash buyer for our current property.

Polite note to the office manager here - when someone calls you who’s in a really good position to buy a property (esp one you’re struggling to sell) with a cash buyer and memorandum of sale, mortgage already in place ready to be ported and conveyancer on standby with a healthy budget you should ensure their questions are answered and not made to feel discriminated because their name is too ethnic for you to deal with.

You lost a sale because your agents don’t know how to deal with the public in a professional manner.

Great viewing by Robbie he was really professional

Worst greedy selfish landlord & services ever
Worst services, landlord & greedy management. Worst landlord & services ever. They increased my building maintenance charges, almost doubled, during severe coronavirus pandemic time 2years before without any reason when asked they said they will install fire alarm & repair the main entrance door. They didn’t do anything yet, even after 2 years passed away & asking to pay £2000 service charges every year. These people don’t care about the basic needs of the people living in their property. Asked for parking ticket but never get any of it. It was good 2-3years before but now becoming the most worst place full of Greedy, selfish & bully people!

What a hell is it now, walls are full of moulds & damps, there is insulation problems or structural problems are going on. All the pictures were send to the management department of Griffin. Thereafter they are asking to pay for the team they will send to examine the mould & damp on the walls. If the team send by them to whom we will pay decide it’s landlord’s problem only then they will do something, otherwise they don’t care. Why would their team going to care about us?
Water pipe line are rusty. Don’t have enough parking lanes. Sometimes mice jumped in but according to them they will send team to whom we’ve to pay to examine if mice are coming from outside or they are coming from sky? What kind of BoJo excuses they are making for not doing the required things.
After asking again & again, now Griffin is sending me property valuation emails again & again, who indirectly telling me to sell the property & get lost.
Government, MPs & other departments don’t care about common people’s issues, as I think everyone is getting their share properly for ignoring everything around.
Be careful about your decision, think before going with them. Literally it is moving towards the worst slowly?

Rude and stuck up. I've called numerous times enquiring about properties that "have for rent" everytime I was told I not allowed to rent because I'm disabled, wasn't allowed because " we don't have access" which is silly, no access no listing then eh? That'd make sense,
Never update their website or rightmove with what actually IS available. Very discriminatory toward me, now when I call they refuse to talk to me and I've been nothing but kind regardless of the rude behaviour I've recieved.
They continue to tell me they have nothing, but when my partner or mum ring asking the same as me they have loads of properties available.
Disgusting behaviour.

If your disabled or have a health condition DO NOT choose griffin to rent or buy.