Excellent service. I ordered a hairdryer which was despatched and arrived promptly. Unfortunately the dryer had a faulty thermostat so the heat setting switch did nothing. One phone call to the compan... Voir plus
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Great range of products, reasonable prices and fast delivery time. I ordered the brand new Babyliss Pro Titanium Dual Foil Shaver BABFS2U. I've been using this product in the last week and works very... Voir plus
As always, items always available at reasonable prices. Items delivered well packaged and usually within 48 hours of ordering.I have shopped with Hairtrade for a fair few years and will continue to do... Voir plus
Fast delivery as always packaged really well nothing to complain about brilliant site.
À propos de l'entreprise
Écrit par l'entreprise
As the leading UK retailer of human hair products, We stock a comprehensive range and are proud to offers you only the best the industry has to offer. You will find the finest 100% human hair such as silky wefts/weaves, clip-in, pre-bonded, and synthetic hair extensions. Whether you're searching for authentic human hair or high-quality synthetic hair, Hairtrade has what you need. Browse through our many product lines to find the one that is right for you! We are proud to have a huge range of clip in hair extensions with various fitting&type available, for example Full head set/individual pieces/Instant clipins half wigs, Wavy/Straight, Human Hair/Synthetics, for more info about clip in hair extensions please go to the Hair Faq for more info and demonstration.
Coordonnées de contact
IK House, Queensway North, NE11 0NY, Gateshead, Royaume-Uni
- 0191 429 1805
- gd@hairtrade.com
- www.hairtrade.com
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
As always I am pleased with the hair…
As always I am pleased with the hair care products purchased from hair trade. But not very pleased with the carrier they use for sending them. Royal Mail had been great few years back but now their service is very poor.
4 janvier 2026
Great service and order turned up in…
Great service and order turned up in time. Really good value for money as well.
28 décembre 2025
Brilliant service
Brilliant service. Fantastic low prices. Speedy delivery with tracking info provided. Will definitely use again. Highly recommended
10 décembre 2025
My order was delivered within to days…
My order was delivered within to days by very polite courier intact, thank you
6 décembre 2025
Very competitive prices
Very competitive prices. The products arrived exactly as stated when I placed the order. Overall a great experience.
2 novembre 2025
Great prices for my products and quick…
Great prices for my products and quick delivery. Will definately be using again
3 novembre 2025
Ive been using this company a few years…
Ive been using this company a few years now at the start the hair quality has been very good tidy and packaged really good. Prices aren't bad either.
However this year the service I have received is disgusting, I don't know who the man is that answers the phone but his very very rude and unprofessional. If you have a problem with a product and try to tell this company you have to speak to a man who tries to argue with you and also makes a note of your number and will not answer the phone! It states on the internet that hairtrade has a head office but the number doesn't work. Terrible company
9 octobre 2025
Avis spontané
Réponse de Hairtrade.com
Sorry to hear about your experience, do you have any order item(s) you are not happy with, if so please return this for us to check within 30 days of receipt. You will be entitle to full refund if it's faulty. The return is also free. Your opinion is valuable and we will try out best to improve our customer service.
The top of the shampoo bottle wasn't…
The top of the shampoo bottle wasn't sealed with anything so it leaked all over the jiffy bag it came in, I will not be ordering from them again.
2 octobre 2025
Réponse de Hairtrade.com
Sorry to hear your experience. You can contact the customer service to get a replacement or refund if the item delivered is damaged.
I received all that I asked for and in…
I received all that I asked for and in good time. What more can I ask for?
9 août 2025
Excellent service
Excellent service. I ordered a hairdryer which was despatched and arrived promptly. Unfortunately the dryer had a faulty thermostat so the heat setting switch did nothing. One phone call to the company and a replacement was sent out to me, received within a couple of days. Couldn’t ask for better service.
5 août 2025
Avis spontané
Great service and reasonable prices
As always, items always available at reasonable prices. Items delivered well packaged and usually within 48 hours of ordering.I have shopped with Hairtrade for a fair few years and will continue to do so,never having a complaint.
30 juillet 2025
Damaged
Hi, my hairspray was a good price, but the tin arrived crushed! I may still be able to use it but something must have happened to damage it that badly! I’m just hoping it doesn’t explode…
26 juin 2025
Réponse de Hairtrade.com
Sorry to hear that if it arrives damaged/faulty you can contact the customer service to get it replaced
Prompt service
Website was easy to navigate, item ordered and paid for with ease, delivered within 48 hours for time of order, will be ordering again
11 juin 2025
Usual excellent service
14 juin 2025
Always top products at competitive…
Always top products at competitive prices, shipped speedily.
9 juin 2025
I was a bit nervous to order from Hair…
I was a bit nervous to order from Hair Trade as I haven't heard of them before. Placed my order and it arrived within a couple of days. Good prices and reliable. Highly recommend
26 mai 2025
Avis spontané
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