happythreads Avis 

126
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The customer service team especially Olivia went above and beyond to help source our uniforms. The quality of Happy Threads uniforms are excellent and the colours are bright and cheerful for those of... Voir plus

Noté 5 sur 5 étoiles

Olivia went above and beyond to help me after I accidentally ordered the wrong uniform size. I was worried I wouldn’t have my new uniform in time to start work, but she was absolutely fantastic and go... Voir plus

Noté 5 sur 5 étoiles

My email was answered very quickly. My issue was dealt with immediately and I had my replacement scrubs within 48 hours. The customer device agents were so professional and friendly , a pleasure to de... Voir plus

Noté 5 sur 5 étoiles

I bought a lightweight Koi tunic which is very comfortable and stylish. It washes and dries easily. I also bought a white Koi trousers in the sale which is very comfortable but need to beware of colo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'uniformes

Écrit par l'entreprise

Happythreads offer a range of modern, fashionable styles which come in a variety of styles and colours in sizes XXS-5XL. Official suppliers of Koi, Cherokee Dickies and Orange Standard uniforms,


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

126 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(126)

59 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I ordered the wrong size and I was…

I ordered the wrong size and I was worried it was to late to change the size. I emailed the company and explained what happened and they were more than happy to help me out. I was worried too about the material and stuff but when my item was delivered I was happy with the item.

25 avril 2024
Avis spontané
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Réponse de happythreads

Thank you for your kind words, we’re so glad we could help you!

Noté 5 sur 5 étoiles

Very stylish yet professional

I’m very pleased with the tunic, it is a perfect length on me - which can be difficult at I’m 5’8” tall. The embroidery is done beautifully. It looks very professional and I love wearing it.

2 mai 2024
Avis spontané
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Réponse de happythreads

Thank you for your feedback, Deirdre! We’re thrilled to know you feel professional and confident wearing it.

Noté 5 sur 5 étoiles

Beautiful uniforms

Beautiful uniforms, perfect fit and fantastic quality. I will definitely be ordering more in the near future

1 mai 2024
Avis spontané
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Réponse de happythreads

Thank you so much for your feedback! We look forward to your next order!

Noté 5 sur 5 étoiles

Great quality clothing that washes…

Great quality clothing that washes really well. Good value and fast shipping
No reason to shop elsewhere for scrubs

29 mars 2024
Avis spontané
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Réponse de happythreads

Thank you for your amazing feedback!

Noté 5 sur 5 étoiles

Quality Happythreads Experience

I find the selection and quality of the uniforms excellent. Also, the staff were quickly responsive and helpful when one of my ordered items was temporarily out of stock. I would highly recommend Happythreads to anyone looking for scrubs.

2 avril 2024
Avis spontané
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Réponse de happythreads

Thank you for your kind words! Your recommendation means so much to us!

Noté 5 sur 5 étoiles

Great quality, good pricing, and embroidery!

Really well made, uniforms last a long time and we have used HappyThreads for years. Quality is always excellent.
Being able to add embroidery is a brilliant feature.

1 avril 2024
Avis spontané
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Réponse de happythreads

Thank you for your feedback! We're glad you love the embroidery option too - it's great to add a personal touch!

Noté 1 sur 5 étoiles

Sizing doesn't match size guide

Sizing doesn't match size guide. Ordered maternity bottoms and keeps falling down material is awful. When I expressed my concerns to website they just offered me 10% discount which us useless to me as I won't be ordering again. Very disappointing customer service.

14 avril 2024
Avis spontané
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Réponse de happythreads

Thank you for your feedback and for bringing this to our attention. We’re sorry to hear about your experience at the time. Since then, we’ve made improvements to our products and customer service processes to better meet our customers’ needs. If there’s anything we can assist you with now, please don’t hesitate to reach out.

Noté 5 sur 5 étoiles

Happiness with Happy Threads

Have been dealing with Happy Threads for years and am very happy with their range, availability and service. The customer care team are fab!

11 avril 2024
Avis spontané
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Réponse de happythreads

Thank you for your wonderful feedback!

Noté 5 sur 5 étoiles

Very easy website to navigate

Very easy website to navigate. Despite some items showing as being on back order, my delivery didn’t take too long and all items were included.

21 février 2024
Avis spontané
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Réponse de happythreads

Thank you for your feedback, Sharlarla! We’re so glad to hear this.

Noté 5 sur 5 étoiles

Top notch

Excellent customer service from start to finish and delighted with the quality of the product. Will be returning over and over again for my branded work wear.

15 mars 2024
Avis spontané
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Réponse de happythreads

Thank you for your kind words, Clare!

Noté 5 sur 5 étoiles

To be comfortable at work

I love my trousers they are light and comfortable,drying quickly and I recommended it to all my colleagues at work.

22 janvier 2024
Avis spontané
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Réponse de happythreads

Thank you for your lovely feedback! We truly appreciate you recommending us to your colleagues - it means so much!

Noté 5 sur 5 étoiles

Always amazing

Always amazing .
My scrubs are fabulous. The joggers are so comfy and sit really well on the waist. Half our ED team have gotten or are going to get they look so well. The top is lovely. It's light and skims the body but comes in at the waist.
I love these new scrubs. Fantastic service as always

1 février 2024
Avis spontané
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Réponse de happythreads

Thank you so much for your amazing feedback!

Noté 1 sur 5 étoiles

Money waisted

unfortunately the material is one of the cheapest one that I saw in my entire life. Very disappointed. Not only see through but feels like plastic.
I order my unifor in November and I just received it...end of January.

24 janvier 2024
Avis spontané
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Réponse de happythreads

Thank you for your feedback, and we’re truly sorry to hear about your experience. We understand how disappointing this must have been and apologise for the delay and for the material not meeting your expectations.

Since then, we’ve worked to improve our products and processes to ensure better quality and faster delivery. If there’s anything we can do to make this right or assist you further, please don’t hesitate to reach out.

Noté 1 sur 5 étoiles

Charged extra for returning an item.

I ordered scrubs and paid the postage as expected of £3.99. The scrubs didn’t fit so I paid to have them returned which cost over £7 for tracked delivery. The scrubs cost £66.99 however I was only refunded £60 due to ‘adjustments’. In total I am £18 out of pocket with no explanation given as to why £60 was refunded instead of the full amount of £66.99.
I feel ripped off. Happythread charged me extra for returning an item that was unsuitable for me as well as expecting me to pay for returning the item. A costly experience at £18 with nothing to show for it!

2 janvier 2024
Avis spontané
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Réponse de happythreads

Thank you for sharing your feedback, and we’re truly sorry for your disappointing experience. We understand how frustrating it must have been to encounter unexpected charges and additional costs. Since then, we’ve reviewed and improved our returns process to make it more transparent and customer-friendly.

If you’d like to discuss this further or have any outstanding concerns, please feel free to reach out - we’d be happy to assist.

Noté 1 sur 5 étoiles

Awful

Awful. One star is even too much. Poor from start to finish, and I still haven’t received the correct scrubs that I ordered 7 weeks ago.

13 novembre 2023
Avis spontané
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Réponse de happythreads

Thank you for your feedback, and we’re truly sorry to hear about your experience. While this is an older review, we want to apologise for the delays and inconvenience you faced. Since then, we’ve worked hard to improve our processes and ensure better service for our customers.

If there’s anything still unresolved, please don’t hesitate to reach out - we’d be happy to assist. Your satisfaction is very important to us.

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