I have consistently found Michelle’s support from Customer Service to be attentive, prompt and, most of all, fuss-free. She is quick to respond, proactive and great with comms. Her support has been bo... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I have consistently found Michelle’s support from Customer Service to be attentive, prompt and, most of all, fuss-free. She is quick to respond, proactive and great with comms. Her support has been bo... Voir plus
L'entreprise a répondu
Hardsoft have always supplied our computers and we always go back to them to upgrade. Very good, quick and efficient service.
L'entreprise a répondu
I recently rented another MacBook from HardSoft and, once again, the experience was excellent. Their products are top quality and the company is extremely reliable. What really stands out is how quick... Voir plus
L'entreprise a répondu
I've been a hard soft customer for over ten years, and it's because they are really responsive. Even though there was a problem with my new Mac, it was swapped immediately.
L'entreprise a répondu
Écrit par l'entreprise
The Old Barn, CM21 9AE, Sawbridgeworth, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Hardsoft have always supplied our computers and we always go back to them to upgrade. Very good, quick and efficient service.

Réponse : HardSoft - Devices for Teams
Everything was done so quickly and smoothly! Great service by Megan :)

Réponse : HardSoft - Devices for Teams
Been with HardSoft for over 10 years, very competitive pricing, great service and business.

Réponse : HardSoft - Devices for Teams
Tom Barnett was a star, ensuring that all our needs were considered. He provided a very quick turnaround on the proposal and delivery of the newly leased hardware and was supportive at every stage, ensuring that no stone was left unturned. Even when we had a delivery issue, he apologised and immediately stepped in to organise redelivery via a reliable courier. I would not hesitate to recommend Hardsoft, who have proven at every turn that they are capable and competent at what they do.

Réponse : HardSoft - Devices for Teams
I recently rented another MacBook from HardSoft and, once again, the experience was excellent. Their products are top quality and the company is extremely reliable. What really stands out is how quickly and efficiently they handle any issues. Highly recommended.

Réponse : HardSoft - Devices for Teams
I've been a hard soft customer for over ten years, and it's because they are really responsive. Even though there was a problem with my new Mac, it was swapped immediately.

Réponse : HardSoft - Devices for Teams
I have consistently found Michelle’s support from Customer Service to be attentive, prompt and, most of all, fuss-free. She is quick to respond, proactive and great with comms. Her support has been both dependable and easy to work with, making life easy when you need it most.

Réponse : HardSoft - Devices for Teams
Good customer service, very reliable and quick to help with no delay.

Réponse : HardSoft - Devices for Teams

Réponse : HardSoft - Devices for Teams
Michelle arranged a warranty swapout, all done with next day delivery, really great company and great customer service, well recommended

Réponse : HardSoft - Devices for Teams
Professional, helpful and friendly service. Fast and knowledgeable assistance provided.

Réponse : HardSoft - Devices for Teams
S Naidoo was super helpful, in replacing my faulty laptop, and got me back up and working in less ta
han 48 hours. Thank you!

Réponse : HardSoft - Devices for Teams

Réponse : HardSoft - Devices for Teams
Fast and efficient
Service received from the team was excellent, keeping us in touch and up to date with the order and delivery constantly.

Réponse : HardSoft - Devices for Teams
Very Smooth Coms and Quick Replies
Michelle Airley helped me on my case to get a laptop checked and then returned quickly.

Réponse : HardSoft - Devices for Teams
We have dealt with Hardsoft for MANY years and have always enjoyed excellent and friendly service. On this occasion, Michelle excelled in helping to get my laptop up and running again after the screen failed.

Réponse : HardSoft - Devices for Teams
Shenequa provided a prompt resolution and dealt with my concerns adequately.

Réponse : HardSoft - Devices for Teams
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.