Hate My Phone Avis 

136
TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I purchased a voucher from Woucher for this phone from I hate my phone, knowing it was second hand and was a fair asking price,I bought it, paying delivery (extra) for next day delivery at a set time... Voir plus

Noté 5 sur 5 étoiles

I had placed an order for the LG G6 phone on 24/06/026 and the phone was delivered on the 25/0626, I was expecting slight scratches and normal wear and tear, I was surprised at the condition of this p... Voir plus

Noté 5 sur 5 étoiles

I had an issue. It really wasn’t an issue created by hatemyphone it was misleading information by Wowcher. I reached out and spoke to the amazing Freya! Although I was very frustrated, Freya remained... Voir plus

Noté 5 sur 5 étoiles

I was in search of a decent, but reliable handset for business use which could handle the influx of e- mails, social media streams and data management. Whilst making few enquiries, I came across these... Voir plus

À propos de l'entreprise

  1. Centre de recyclage
  2. Service de débloquage et de recyclage de téléphones
  3. Atelier de réparation de téléphones mobiles
  4. Service technique

Informations provenant de diverses sources externes

At Hate My Phone, we offer a secure and fast way to trade in your old phones in an environmentally friendly way. Enquire now to find out more info.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

136 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 7 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(136)

72 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I got a iPad through Wowcher and these…

I got a iPad through Wowcher and these I hate my phone sent it out and when it arrived no apps could be downloaded and the safari won’t load any websites so the iPad is useless there is absolutely no use to this at all extremely disappointed as it didn’t state anywhere that this iPad wouldn’t be able to download apps or use the safari so been robbed of my money gutted as I bought this for my daughter thinking she was getting a nice bargain but turns out they have robbed and upset my daughter I’ve emailed about a refund but no Answer

2 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, amazing customer service, couldn't get a better deal!

21 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Had an issue but this was resolved superbly

I had an issue. It really wasn’t an issue created by hatemyphone it was misleading information by Wowcher. I reached out and spoke to the amazing Freya! Although I was very frustrated, Freya remained level headed, calm and customer focussed. The issue was resolved in less than 24 hours and the response time to my emails was super fast! I really appreciate the time and effort Freya gave and I’m really happy with the resolution

23 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Got a iPad off them though wowcher and…

Got a iPad off them though wowcher and when delivered it is no longer any good can’t download any apps as the software doesn’t support it anymore it worthless and I would tell people not to buy from this company and before they say it was in the description it wasn’t don’t buy anything from this company they rip you off

22 octobre 2025
Avis spontané
Logo de Hate My Phone

Réponse de Hate My Phone

We’re very sorry to hear that you’re unhappy with your iPad. The model you received (iPad Mini 1) is one of Apple’s earlier generations, which unfortunately only supports up to iOS 9.3.5 — meaning some modern apps may no longer be compatible.

We completely understand how frustrating that must be and would love the opportunity to make this right for you. Please contact our team at info@hatemyphone.co.uk
, and we’ll be happy to assist — whether that’s with a refund or a free upgrade to a newer iPad model that supports a higher iOS version.

Kind regards,
The Hate My Phone Team

Noté 5 sur 5 étoiles

Initially problems there was a problem with…

Initially there was a problem with delivery after much interaction with the company I received the item unfortunately the item began not charging then switching itself off for days in fairness to the company they were more than happy to refund unfortunately I went through WOWCHER 🚩 wanted to put my refund on a credit so I had to spend it with WOWCHER
this was nothing to do with “hate my Phone”
I would recommend this company and will most definitely use again but not though WOWCHER stay away from them their practices are unacceptable

15 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fast efficient delivery service

Fast efficient delivery service.
Product was great , even second hand seems looks like, and works like a new. product . You can not tell.the difference.
On the whole. Great company, who delivers what they say definitely recommend.

4 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

I tried to contact Hate my Phone but…

I tried to contact Hate my Phone but got no reply the reason for the contact was I received an item from them a iPad mini it was next to useless no reply would never buy from them again unless just maybe someone was to reach out to me stay clear

12 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Organisation

Although I initially had an issue with, this organisation proved 100% trustworthy in resolving it swiftly. Their customer service team are to be applauded for their efficiency and prompt attention. I recommend this company to any potential customers.

1 octobre 2025
Avis spontané
Logo de Hate My Phone

Réponse de Hate My Phone

Hi David,

We’re really sorry to hear that you’re unhappy with your purchase. The iPad Mini 1 you received is one of Apple’s earliest models, released in 2012. As explained in the product description, these older devices are no longer supported by Apple and have limited compatibility with modern apps and software, including Kindle and other reading apps.

We completely understand how disappointing this can be and would love the chance to help. Please contact us directly at info@hatemyphone.co.uk
, and our team will be happy to look into this for you.

Kind regards,
The Hate My Phone Team

Noté 5 sur 5 étoiles

Refund request processed promptly

Refund processed promptly

Order not received so cancelled within the 14 days still waiting for refund 3 weeks later

25 septembre 2025
Avis spontané
Logo de Hate My Phone

Réponse de Hate My Phone

Hi Sandra,

We’re really sorry to hear about your experience and completely understand your frustration regarding the delay and refund. Unfortunately, Royal Mail has recently experienced some delivery and tracking issues which have affected a small number of our orders — including yours.

That said, we take full responsibility for ensuring our customers are looked after, and we apologise sincerely for the inconvenience this has caused. If your refund hasn’t yet reached you, please contact us at info@hatemyphone.co.uk
, and we’ll make sure this is resolved as a priority.

Kind regards,
The Hate My Phone Team

Noté 4 sur 5 étoiles

Happy with my item

Very pleased with my item, we brought the item through wowcher. The service was reliable and quick delivery, my son is happy with the item, definitely would recommend.

25 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I bought an older Amazon fire 7

I bought an older Amazon fire 7
Through wowcher and it arrived promptly in perfect condition. Great tablet for Prime Films and Kindle ebooks. The browser isn't bad. Not much storage space on this version but an absolute bargain for 26 quid.

27 septembre 2025
Avis spontané
Noté 4 sur 5 étoiles

I bought 10 phones through eBay

I bought 10 phones through eBay. All the transactions went very well. Delivered promptly and some of the phones were better than described. They are all gift to people so I can’t comment on how long they lasted but they were working when I bought them.

3 octobre 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus