From contacting the company to carrying out the repair all went very well. Having fitted our boiler initially a few years ago we decided to contact the company again the quote was very favourable.... Voir plus
L'entreprise a répondu
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Harry and the team always professional, polite & friendly to deal with. Great response times for any "emergency cover" and good communication from the Back Office team too. Reasonable prices - quotes... Voir plus
We chose HDS from several quotes for a change from a regular boiler to a combi boiler system and are glad we did. Queries and amendments to the original quote were answered quickly, minor adjustmen... Voir plus
L'entreprise a répondu
Appointment was booked promptly & Lewis who came out was very helpful, clearly explaining the issue on my boiler & the timeframes for repair given this was over Christmas. Repair executed efficiently... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de chauffage
- aussi dans
- Chauffagiste
- Ingénieur gaz
- Plombier
- Rénovateur de salle de bains
- Service d'installation du gaz
Écrit par l'entreprise
A Family Run Business with 10+ year experience. HDS Plumbing & Heating is a family run business operating within a 15-mile radius of Milton Keynes. We are fully insured, and all our engineers are Gas Safe registered. HDS is determined to overcome the stereotypical view of plumbers by turning up on time, following up with fully costed quotes which explain clearly what is included, (and more importantly what’s not). Because we are local, we understand the importance of completing ALL jobs to the highest standards and delivering on our promises. Visit our website for a free instant quote - www.hdsheating.co.uk or call 01908 579100. .Our recommendation will reflect the latest technology to lower your energy usage. .Local friendly family run company, providing a first class service! .We take pride in completing every job on time to the highest standards.
Coordonnées de contact
Drakes Mews, Crownhill, MK8 0ER, Milton Keynes, Royaume-Uni
- 01908 579100
- hdsplumbingandheating@gmail.com
- www.hdsheating.co.uk
4,8
Excellent
140 avis
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Quick, Professional Fix - Stress free!
Harry and the team always professional, polite & friendly to deal with. Great response times for any "emergency cover" and good communication from the Back Office team too. Reasonable prices - quotes given before any work, and then just get on and get things sorted. leave the place spotless too! Have used them for over 10 years and great to see they have maintained the same standards throughout - Highly recommended!!
9 mars 2026
Avis spontané
HDS was recommended to me by a friend…
HDS was recommended to me by a friend who has had excellent service in the past. Lewis was a really professional, efficient and helpful guy. This is the 2nd time I have used this company and would definitely recommend them to family & friends. Excellent service!
3 février 2026
Avis spontané
Réponse de H D S Plumbing & Heating Ltd
Always good to hear that we our customers are recommending our services. I'm glad we have not disappointed :)
Highly recommended
Tevon has visited us a couple of times to complete a heating, boiler and gas check and repairs and we recommend very highly. He is a really nice professional guy and done everything to an excellent standard. Thank you very much
11 février 2026
Avis spontané
Réponse de H D S Plumbing & Heating Ltd
We appreciate the review Ben - always here to help!
Shower
From start to finish there was no communication, plumber turned up without letting me know, then I had to come home from work early , took several visits & then had you send two others out to complete the job as shower was not connected properly & workmanship was not great.
I do understand things happen but this was rather disappointing.
16 octobre 2025
Réponse de H D S Plumbing & Heating Ltd
Thank you for taking the time to leave a review. We are genuinely disappointed to receive a 2-star rating, particularly as we have worked with you previously and value the long-standing relationship.
We appreciate your feedback regarding communication and the number of visits required, and we understand how frustrating this would have been—especially where it resulted in you needing to return home from work. For that, we are sorry.
To provide some context, when we first attended in September we addressed the most urgent issue identified at that visit and subsequently provided a quotation for the follow-on works, as a new power shower was required. During the installation visit for the new shower, an unforeseen issue was identified—a leaking elbow connection within the wall. This pipework was part of the existing system and had not been installed by us. Unfortunately, issues like this can only become apparent once fixtures are removed, particularly when working with older or existing pipework.
A further visit was therefore required to repair the pipework and reinstate the tiling. While we always aim to complete jobs in a single visit, there are occasions where additional time or parts are needed to ensure the work is carried out safely and correctly. In such cases, we arrange follow-up visits as promptly as possible.
Regarding engineer attendance, our standard offering is AM or PM appointments, but we do our best to accommodate customers’ work and personal commitments. When a more restrictive time window is required, engineer scheduling constraints mean it is not always possible for the same engineer, which is our preferred approach, to attend every visit. We appreciate that this may have added to the inconvenience and apologise for this.
We are pleased that the works were ultimately completed, but we recognise that the overall experience did not meet your expectations. Your feedback has been noted and will be used to help us improve communication and service delivery going forward.
Thank you again for your comments.
fast response and new the none standard…
fast response and new the none standard boiler, and underfloor heating system
8 janvier 2026
Réponse de H D S Plumbing & Heating Ltd
Glad we were able to get you sorted!
The best company and engineer I have…
The best company and engineer I have ever dealt with ! They went above and beyond for me ! Esp the engineer Lewis !
14 janvier 2026
Réponse de H D S Plumbing & Heating Ltd
Wow! Always nice for our engineers to get recognition.
Lewis
Lewis, very friendly helpful young Lad... done previous work always a pleasure to see regular trade people..
I only use one Company who knows me even my Name when I phone ..aways pleasant and helpful to me as a customer,
even in Emergencys due to water leaks, bad workmanship on Newbuild Property seven years in ..and issues with the plumbing work.
I always use HDS, their reliable
2 janvier 2026
Réponse de H D S Plumbing & Heating Ltd
Thank you for your lovely review! :)
Excellent service from start to finish
16 décembre 2025
Réponse de H D S Plumbing & Heating Ltd
Thank you
Professional service
Professional service. Installed the boiler 4 years ago and now service it yearly. Good communication and very responsive.
1 décembre 2025
Réponse de H D S Plumbing & Heating Ltd
Thank you
The engineer was on time and explained …
The engineer was on time and explained everything and did a great job
6 novembre 2025
Réponse de H D S Plumbing & Heating Ltd
Thanks for your review
Professional
Professional, friendly, efficient, on time, always ready to give advice, they look after my boiler and heating system brilliantly.
4 août 2025
HDS installed new Worcester combi…
HDS installed new Worcester combi boiler last year.Perfect installation at very competive price.Efficient boiler reflected in substantial reduction in my gas bill.
Just had first service,booked and confirmed.Day of service message received to say Tate the engineer on his way.Service carrier out and Tate explained everything he was doing.
Great service would highly recommend
28 juillet 2025
Avis spontané
Very good service as usual .
14 mai 2025
Réponse de H D S Plumbing & Heating Ltd
Thanks so much – it’s lovely to hear we’re keeping both our new and long-time customers happy!
Punctual and professional
Punctual and professional. Kept appointments and their promise to sort the issue asap. Friendly and courteous. Couldn’t fault them and job well done. Realistic price, would highly recommend.
2 mai 2025
Réponse de H D S Plumbing & Heating Ltd
Thanks so much for the great feedback! Really glad we could get everything sorted quickly for you. It’s great to hear you were happy with the service and the price – we really appreciate the recommendation!
Excellent Service
I have been using HDS for several years now.
They have installed a couple of boilers for me & carry out GSC & Boiler Services annually, all of which I have been very happy with.
I find the staff very friendly & helpful whenever I have contact with them.
I recommend their services without reservation.
9 avril 2025
Avis spontané
HDS Plumbing and Heating fitted a new…
HDS Plumbing and Heating fitted a new boiler for me and they did an excellent job, the staff are always very helpful and friendly and nothing is too much trouble. Boiler works brilliantly. Over the years I have used HDS on many occasions and they have always been really responsive and flexible. Great company to deal with and I highly recommend 👌 Thank you HDS!
1 avril 2025
Avis spontané
Excellent job on our new bathroom
Excellent job on our new bathroom, lots of building work needed and all done to a very high standard. Would definitely recommend. Harry and Jamie have been very professional and a pleasure to work with.
3 mars 2025
Réponse de H D S Plumbing & Heating Ltd
Thank you for your kind words! We're thrilled to hear that you were pleased with the transformation. Your feedback means a lot to us, and we're glad we could meet your expectations.
Lewis was really fantastic
Lewis was really fantastic, he explains what he was doing before he started. He then highlighted some issues and advised what possible resolution. Will definitely use HDS again. Happy to recommend HDS to anyone who needs heating or plumbing issues
13 décembre 2024
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