Disappointing Results and Poor Customer Service
I was very disappointed with my experience using Headshot Kiwi.
I uploaded the same photos to another AI headshot platform and received a wide variety of professional images that accurately reflected my appearance, including my natural hair texture. When I used Headshot Kiwi, every generated image altered my hair to a straight hairstyle, despite my uploaded photos clearly showing otherwise.
After being unhappy with the initial results, I even purchased a higher-tier package hoping that providing additional examples would improve the outcome. Instead, I received more versions of the same inaccurate images.
What made the experience worse was customer service. When I reached out for assistance, I was met with a dismissive response and told I had not followed the correct procedure, rather than receiving support to address the issue.
There are too many AI headshot services available today to spend your hard-earned money on one that prioritizes upselling over delivering quality results. Based on my experience, this felt more like a cash grab than a service focused on customer satisfaction.
