HealthTap Avis 

221
TrustScore 3 sur 5

2,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I really like this service. I appreciate the time the doctors take to answer questions and more. I used it tonight and many times in the past. Thank you, Healthtap!

Noté 1 sur 5 étoiles

Not sure why they sent me this survey MONTHS after I canceled my account (and after I had to get help from the fraud department at my bank to reverse several arbitrary charges they made after my acc... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I’ve only asked general questions and the answers I got were from doctors in specialties not related at all. It dawned on me after reading my second answer that this just isn’t reliable. Your question... Voir plus

Noté 1 sur 5 étoiles

Crap! So this is why my doctor is on HealthTap to get extra cash for responses and not responding to my email questions through regular hospital visits and wanting to know more about my condition. Of... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Pharmacie

Écrit par l'entreprise

Your personal doctor, one tap away. HealthTap is a virtual-first, affordable urgent- and primary-care clinic, providing top-quality physician care nationwide to Americans with or without insurance. Our proprietary, easy-to-use, and innovative apps and electronic medical record apply Silicon Valley standards to effectively engage consumers and doctors online to increase the equity, accessibility, and efficiency of ongoing medical care for consumers, providers, employers, and payers. In addition, with HealthTap, businesses can offer virtual primary care to employees for less than the cost of free coffee. HealthTap’s US-based board-certified physicians are available throughout North America. For more information, visit www.healthtap.com.


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

221 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,8

Tous les avis

(221)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Great for follow up

Great for follow up, looking at history and making appoints. Could be better integrated though as just got a reminder sent in post rather than alert on healthtap.

12 août 2019
Avis spontané
Noté 5 sur 5 étoiles

This is a great way of communicating to…

This is a great way of communicating to the patients and other physicians. The patient's anxiety can be quickly relieved and also patient gets a quick advise if it's an important health issue and needs quicker attention, The physician's communications helps to understand how we approach a clinical problem and then thru discussion everybody learns about the given issue and what is the best solution for given problem. The learning from the other physicians is the hall mark of this sight as we learn to reach the problem by different means but the final goal of patient well being is achieved quickly as we treat each other respectfully without having a chip on the shoulder.

7 août 2019
Avis spontané
Noté 3 sur 5 étoiles

Branding HealthTap

Your organization requests data that 'providers' willingly volunteer. Feed AI. Create better algorithms? Tapping into physician mindset understand that it's not a cash and carry trip, rather an understanding (through corporate), that docs intuitively respond to curious scenarios—often perplexing and heightening the challenge—A chess game of sorts where extraction is not only compelling, it's delightful. Brilliant. But at some point there's a juncture: How much time can I put into this? At least some fair equitable compensation for time—And, after all, that commodity cannot be replaced. Get a trophy get a prize get a pat on the back and blah blah blah. "You're number one or two," and wisely constructed a system of delivering healthcare information at a fee. Hey. I've been doing this a long—four decades—and sure, I'll be inclined to help where I can when I can. But you folks charge patients a fee—At this point a jolt of 'what am I doing this for?" pops in. You are using docs/providers/prescribers without considerations. Clearly YOUR time is worth something, but not the good natured, dedicated people on the front line. I don't know. You're a business functioning to remain solvent, perhaps a low hanging fruit to be picked up by VC. But my view is you are using willing 'providers' at no cost. There are better ways to retain participants to make this company function optimally with clarity, and due participation in the machinations. The business model is simple enough to understand: Offer good hearted 'providers' to provide data which you can parlay into a databank usable by —Including but not limited to: Insurance companies, pharma, patients with 'doorknob' questions, and, by consensus gather enough material to market as a 'go to' site that if you've got a health related issue, just tap in about health—HealthTap. Cute name, but after a span of time HT is not a household ideation, rather a second, second thought. But a few bucks here and there from staging patients with issues…No no no, that's not where the serious capital comes from. Gather enough data and you can sell the whole kit and caboodle - Create an AP, take it public (excuse me, I'm getting ahead of myself). You have remarkably talented physicians of all specialties who pour over the material and -advantageously tickle them with a carrot that's not a carrot it's an internal motivator to help people. Whoever the MD MBA advisor had an idea, you've got a databank to market…Sure, you get folks vying to provide information, maybe to market their own practices, which I doubt is central to board certified minds to feed the monkey (if you will the liberty of language). Packaged and shopped: Biggest databank on the planet. Got it. By taking the elemental ideals of good hearted people give them a nod and computer generated wink. Frankly, it has too many holes (as a marketable construct) to stand up over time. Still not branded. Still not part of daily life (globally) - Okay, I know folks who've given in and volunteered…However there are better ways to attract VC/branding/and universal acceptance as the "Go To" location on the web.

6 août 2019
Avis spontané
Noté 5 sur 5 étoiles

It's a great app

It's a great app, Very useful when you need medical advice late at night for example. The doctor was kind and gave me good recommendations. The post customer service was very supportive as well. I totally recommend it.

6 août 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent medical resource and…

Excellent medical resource and technologically replete telemedicine and EDUCATIONAL platform that is a timely asset for both patients and doctors of the 21st century. One must try this platform for interfacing with the doctor of your choice in virtually any recognized specialty against every other option on the market to realize how forward thinking HEALTHTAP has evolved with respect to its construction, compatibility, and adaptability.

6 août 2019
Avis spontané
Noté 2 sur 5 étoiles

Just in one area...I answer questions…

Just in one area...I answer questions in the Learn and Teach section. After answering the question, when I click the back button, I'm returned to the top of the question list, and have to start over at the top, but also type in my specialty again. This might be OK after answering the first question of the many, but after scrolling down 30 or so questions to find one to answer, answering it, then returning, it is quite time consuming to start over, enter the category of my expertise, scroll down 30 questions to find the next one. Its gotten so cumbersome that I've stopped answering questions.

6 août 2019
Avis spontané
Noté 5 sur 5 étoiles

Provides answers from specialist…

Provides answers from specialist physicians which can be used by patients to better equip them to ask their own doctors/healthcare providers about personal issues, which makes already brief time with their providers more efficient.

6 août 2019
Avis spontané
Noté 5 sur 5 étoiles

A great service for patients and…

A great service for patients and doctors alike. Also very good for employers and insurers to lower their costs. I envision Healthtap as the means for patients to get rapid answers and solutions to healthcare needs and for employers and insurers to lower the cost of unnecessary visits and hospitalizations. Healthtap needs more patients.

6 août 2019
Avis spontané

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