Heavenlybeds Avis 

439
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

from the start it was straight forward, ordering online, the delivery- I got updates on each move they sent me a day and delivery a lot. They rang me half an hour before which was good. They were rea... Voir plus

Noté 5 sur 5 étoiles

I ordered the Bubble padded bed in teddy boucle double size sooo lovely and unique really liked the style 🤩 Waheed the delivery driver was excellent for customer service so kind and helpful. Any... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The bed we got is absolutely gorgeous, amazing quality, beautifully crafted - and 100% what I had in mind when ordering - if not better. If I was to rate the bed itself, would definitely be five sta... Voir plus

Noté 5 sur 5 étoiles

Ordered the superking Ivy Winged High Bed Frame with all the optional extras and ottoman box, the build quality is very high! My advise pay for the installation, these beds are not light at all.... Voir plus

À propos de l'entreprise

  1. Magasin de lits
  2. aussi dans
  3. Fabricant de meubles
  4. Magasin de canapés
  5. Magasin de matelas
  6. Magasin de meubles
  7. Magasin de meubles de chambre à coucher

À propos de Heavenlybeds

Écrit par l'entreprise

Blue Mirror BedAbout Heavenlybeds

Discover bespoke beds & luxury sofas at Heavenlybeds. Shop ottoman beds, tall headboards & more. Quality assured with our exclusive warranty.

  • Shop for the latest ottoman beds, the perfect space creator in your bedroom
  • Custom made beds with tall headboards upto 8ft high
  • Luxury handmade sofas in over 40+ fabric colours
  • We offer Bed Frames, TV Beds, Childrens Beds, Wingback Beds, Sleigh Beds + more

Why choose Heavenlybeds?

Heavenlybeds not only makes beds but prides itself on ensuring that materials used are of high quality and offer a warranty on all items for added customer satisfaction. Our beds are not only luxury high end products, but also, we factor in the cost to ensure the customer gets an affordable price. We have years of experience crafting the latest designs of beds and mattresses to satisfy our vast range of new and returning customers.

LUXURY BEDS TV Beds Divan Beds Wingback Beds Sleigh BEDS Free Material Swatches

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

439 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(439)

71 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Beautiful Bed - thank you

We received our bed yesterday and assembled today. What a beautiful bed, certainly in line with the high street furniture retailers at half the price. We are delighted - thank you.

16 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Delighted with the company

Delighted with the company. Superb collection of all kinds of styles - it is even hard to choose as so many fabulous styles! Absolutely fantastic customer service! Dear Sandy was very accommodating, understanding and very quick to reply to any queries I had. I definitely would recommend heavenly beds to anyone! Thank you!

29 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Ivy Winged High Bed Frame

Ordered the superking Ivy Winged High Bed Frame with all the optional extras and ottoman box, the build quality is very high! My advise pay for the installation, these beds are not light at all. These beds are built extremely well.

Very happy with purchase , im just about to order another bed from Heavenly Beds for our guest room.

Delivery was quick, no issues from order to delivery

17 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

The beds are gorgeous to say the least

The beds are gorgeous to say the least. I did not expect the headboards to look so regal. My daughters and myself are so happy with the beds.

I have to say the customer service for this company is excellent. Their whatsapp customer care team get back to you promptly and are always willing to help. The delivery men were very helpful and polite. The after service was brilliant and when I asked for a phone call to discuss my order they called me straight away.

All in all a great service great company and great customer service.

10 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing company

Absolutely fabulous company. Cannot thank both of the gentlemen who made my beautiful bed for me, they were wonderful. Friendly, big smiles and great conversation. Cannot thank them enough. Will highly recommend. Thank you 😊

26 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing Quality, Reasonably Priced, Very Happy :)

We had been looking for a new bed frame for a good couple of months and went through various suppliers, but landed on Heavenly Beds due to the reviews and reasonable price. We are absolutely in LOVE with our super king bed! It was made to the exact specification that we asked, amazing quality, super easy to assemble, and it is just amazing. Definitely recommend:)

1 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Great and quick delivery

Great and quick delivery.
Exact frame I wanted would choose these guys over them dodgy Facebook people all day .

21 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid buying a bed …

I wouldn't buy a bed off this company again.
Quality of the bed is shocking,
beds are nothing like the photos.
bed is wonky and slanted.
I was delivered a fault bed, they refused to sort it unless i closed my claim with klarna, never got a new bed

the price they charge for the Quality you get is not worth it

They are so poorly made.

How this company had good reviews is beyond me.

I wish i could upload pictures so you could see the state of the bed

30 décembre 2024
Avis spontané
Logo de Heavenlybeds

Réponse de Heavenlybeds

We are very sorry to hear about your experience and that the bed did not meet your expectations. Customer satisfaction is extremely important to us, and we regret that you were left disappointed.

We apologise for any issues with the quality and any difficulties encountered in resolving your concerns. We always aim to offer fair resolutions, and we are sorry if our processes did not meet your expectations on this occasion.

Your feedback is invaluable, and we take it seriously to improve our products and services. If you would like to discuss your experience further, please feel free to reach out to our customer service team—we would be happy to assist in any way we can.

Noté 5 sur 5 étoiles

Both the lads who delivered my bed were…

Both the lads who delivered my bed were great and very helpful, great service and bed is lovely 👍🏼

7 février 2025
Avis spontané
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Réponse de Heavenlybeds

Thank you for your kind words! We’re so pleased to hear that you had a great experience with our delivery team and that they were helpful throughout the process.

It’s wonderful to know that you’re happy with both the service and your new bed. We truly appreciate your feedback and your support!

Wishing you many restful nights in your lovely new bed. If you ever need anything, don’t hesitate to reach out.

Noté 5 sur 5 étoiles

Good quality service by Imran.i would…

Good quality service by Imran.i would recommend to everyone use Heavenly Beds company 5 Stars .

7 février 2025
Avis spontané
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Réponse de Heavenlybeds

Thank you for your fantastic review! We’re delighted to hear that you received great service from Imran and that you would recommend HeavenlyBeds to others.

Your 5-star rating means a lot to us, and we truly appreciate your support. If you ever need anything in the future, we’re always here to help.

Noté 3 sur 5 étoiles

Upgraded to 3 stars as I got a refund.

I initially posted a 1 star review due to the quality of the winged king sized bed - it is listed as deluxe, but the only deluxe is in the title on the website.

The bed is made of poor quality planks of wood covered with a layer of thin velvet and you can see and feel wood splinters through the material. The backing is a thin paperlike material which will easily rip. It has holes cut into it to fit the screws which is not durable and and wont last length of time. This is then stapled onto the back of the wooden frame which is a rough wood with splinters. The chrome feet are plastic.

The wings are 2 planks of wood covered in velvet and the back is stapled in a squiggly line. There is an unsightly fold at the top and you can put your hand down it and there were some marks on the velvet on the wings.

I messaged customer service and to be fair, they did arrange to collect the bed and have issued a full refund, however this was on the understanding that I removed my negative review. I said I would when the refund was in my bank, which it is now, so have upgraded my review to 3 stars. However since first contact, they have bombarded me with calls, whatsapp and messages to remove the negative review. So the reviews you may see might not tell the true picture.

Its just a shame you cant add photos to the review so you can see the quality.

Please go and see a bed first to ensure you know what you are buying.

27 janvier 2025
Avis spontané
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Réponse de Heavenlybeds

Thank you for updating your review and for sharing your experience with us. We appreciate your honest feedback and are sorry to hear that the quality of the bed did not meet your expectations.

We strive to provide accurate product descriptions and high-quality furniture, so it is disappointing to learn that you were unhappy with the materials and construction. Your comments have been noted, and we will take them into account to improve our products and services.

We are pleased that our customer service team was able to assist you with a collection and full refund, as customer satisfaction is very important to us. However, we sincerely apologise if our follow-up communication felt excessive—we only aim to resolve concerns promptly and ensure a positive outcome for our customers.

We understand your point regarding the ability to add photos to reviews and appreciate your advice to view products in person before purchasing. Your feedback is valuable, and we will continue working to enhance the shopping experience for all our customers.

Noté 5 sur 5 étoiles

Ordered a double ottoman bed and really…

Ordered a double ottoman bed and really pleased with it. It arrived quickly within a few days of ordering and was a smooth and easy delivery. We had a question around outing the bed together and received a swift helpful response which resolved our query. Would highly recommend and will buy again from this shop

4 janvier 2025
Avis spontané
Logo de Heavenlybeds

Réponse de Heavenlybeds

Thank you for your wonderful feedback! We’re delighted to hear you’re pleased with your double ottoman bed and that the delivery process was quick and smooth. It’s great to know our team could assist you promptly with your query during assembly. We truly appreciate your recommendation and look forward to serving you again in the future! 😊

Noté 4 sur 5 étoiles

Rory Bed in Teddy cream Boucle very helpful…

Bed delivered on time with very helpful and respectful staff who appreciated my cream carpets . Love the bed it looks amazing… had slight issue with footboard however it was replaced promptly…. And customer services we’re easily available.. many thanks

20 décembre 2024
Avis spontané
Logo de Heavenlybeds

Réponse de Heavenlybeds

Thank you for your kind review! We’re delighted to hear that your bed was delivered on time by our helpful and respectful team – we’re glad they took care to appreciate your cream carpets. It’s wonderful to know you love the look of your new bed. We apologise for the slight issue with the footboard, but we’re pleased we could resolve it promptly for you. Thank you for choosing Heavenlybeds, and if you need anything further, our customer service team is always here to help. 😊

Noté 5 sur 5 étoiles

I WOULD RECOMMEND HEAVENLY DREAM BEDS.

I WOULD RECOMMEND HEAVENLY DREAM BEDS.
EXCELLENT ON CUSTOMER SERVICE .
I RECEIVED A BED WHICH WAS SLIGHTLY DAMANGED AND WAS REPLACED TO PERFECTION.
I AM SO HAPPY NOW WITH THE QUALITY AND PRICE OF MY BED.

ANN FERGUSON

2 janvier 2025
Avis spontané
Logo de Heavenlybeds

Réponse de Heavenlybeds

Thank you for your kind review, Ann! We’re so pleased to hear you’re happy with the quality and price of your bed. We apologise again for the initial issue, but we’re glad we could resolve it to your satisfaction. Your recommendation means the world to us – thank you for choosing Heavenly Dream Beds! If there’s anything else we can do for you, please don’t hesitate to get in touch. 😊

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