from the start it was straight forward, ordering online, the delivery- I got updates on each move they sent me a day and delivery a lot. They rang me half an hour before which was good. They were rea... Voir plus
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I ordered the Bubble padded bed in teddy boucle double size sooo lovely and unique really liked the style 🤩 Waheed the delivery driver was excellent for customer service so kind and helpful. Any... Voir plus
L'entreprise a répondu
The bed we got is absolutely gorgeous, amazing quality, beautifully crafted - and 100% what I had in mind when ordering - if not better. If I was to rate the bed itself, would definitely be five sta... Voir plus
Ordered the superking Ivy Winged High Bed Frame with all the optional extras and ottoman box, the build quality is very high! My advise pay for the installation, these beds are not light at all.... Voir plus
À propos de l'entreprise
- Magasin de lits
- aussi dans
- Fabricant de meubles
- Magasin de canapés
- Magasin de matelas
- Magasin de meubles
- Magasin de meubles de chambre à coucher
À propos de Heavenlybeds
Écrit par l'entreprise
About HeavenlybedsDiscover bespoke beds & luxury sofas at Heavenlybeds. Shop ottoman beds, tall headboards & more. Quality assured with our exclusive warranty.
- Shop for the latest ottoman beds, the perfect space creator in your bedroom
- Custom made beds with tall headboards upto 8ft high
- Luxury handmade sofas in over 40+ fabric colours
- We offer Bed Frames, TV Beds, Childrens Beds, Wingback Beds, Sleigh Beds + more
Why choose Heavenlybeds?
Heavenlybeds not only makes beds but prides itself on ensuring that materials used are of high quality and offer a warranty on all items for added customer satisfaction. Our beds are not only luxury high end products, but also, we factor in the cost to ensure the customer gets an affordable price. We have years of experience crafting the latest designs of beds and mattresses to satisfy our vast range of new and returning customers.
LUXURY BEDS TV Beds Divan Beds Wingback Beds Sleigh BEDS Free Material SwatchesCoordonnées de contact
920 Bradford Road, WF17 9PH, Birstall, Royaume-Uni
- 01924982964
- support@heavenlybeds.co.uk
- www.heavenlybeds.co.uk
4,8
Excellent
439 avis
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A répondu à 100 % de ses avis négatifs
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Impeccable Service From Start To Finish
Impeccable service. Super King Bed ordered and delivered within 11 days. Nowadays it is very difficult to be complimentary when it comes to services provided by any local or online companies but I have nothing but compliments when it comes to Heavenly Beds. Regularly updated regarding order status and expected delivery. Delivery driver IFY was nothing short of a gentleman. A very well rared human being with incredible manners and ability. Anyone who comes across IFY will be blown away by his professionalism and kindness.
Absolutely delighted 🌟🌟🌟🌟🌟
29 février 2024
Avis spontané
Réponse de Heavenlybeds
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our service and with IFY, our delivery driver. Providing timely updates and ensuring a smooth delivery process is something we take pride in, and it's wonderful to know that our efforts were appreciated. IFY sounds like a true asset to our team, and we're grateful for your kind words about his professionalism and kindness. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help and ensure your satisfaction. Enjoy your Super King Bed, and thank you for choosing HeavenlyBeds! 🌟🌟🌟🌟🌟
The delivery drivers were really polite…
The delivery drivers were really polite but as for the bed I bought in Dec 2023 i ordered a white it is cheap material you can see throw it you can see where they have made a fold for a join,the bracket came away had to get longer screws to hold it in place I would not buy off them its just cheap very cheap diy bed
28 décembre 2023
Avis spontané
Réponse de Heavenlybeds
Thank you for sharing your feedback with us. We're sincerely sorry to hear about the issues you've encountered with your bed. Your satisfaction is of utmost importance to us, and we're disappointed to learn that the quality of the product did not meet your expectations.
We appreciate you bringing these concerns to our attention, as it helps us identify areas for improvement. We strive to provide high-quality products and excellent service to all of our customers, and it's clear that we've fallen short in this instance.
Please know that we take your feedback seriously, and we will use it to address any quality control issues and make necessary improvements to our products and processes.
Excellent customer service and very…
Excellent customer service and very helpful staff. Brought my new bed from Heavenly Beds and couldn't be any happier! I highly recommend to all my friends and family to purchase quality and affordable beds from here
3 janvier 2024
Avis spontané
Réponse de Heavenlybeds
Thank you so much for your kind words! We're delighted to hear that you had an excellent experience with our customer service team and that you're thrilled with your new bed from Heavenly Beds. Your recommendation means the world to us, and we're grateful for your support.
If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with your purchase.
Thank you for choosing HeavenlyBeds, and we look forward to serving you, your friends, and your family in the future!
I would highly recommend Heavenly Beds.
I would highly recommend Heavenly Beds, the service was great , delivery prompt and delivery men were nice, polite and helpful.
Great kingsize bed , material velvet, lovely and true to colour. Assembly easy , and the matress , 3000 spring very comfy. I wanted a raised bed and got that. Satisfied customer.
23 janvier 2024
Avis spontané
Réponse de Heavenlybeds
Thank you so much for your glowing recommendation! We're thrilled to hear that you had a fantastic experience with Heavenly Beds, from our great service to the prompt delivery and helpful delivery team. It's wonderful to know that you're satisfied with your kingsize bed, and we're pleased that the material and color were exactly what you were looking for.
We're also glad to hear that assembly was easy and that you find the mattress with 3000 springs to be very comfortable. Your comfort and satisfaction are our top priorities, and we're delighted that we could provide you with a bed that meets your needs.
If you ever need anything else or have any questions, please don't hesitate to reach out. Thank you for choosing Heavenly Beds, and we hope you continue to enjoy your raised bed and restful nights of sleep!
Great sturdy bed looks very expensive…
Great sturdy bed looks very expensive and plush. Was weary about ordering a bed in line but this never disappointed.
Very happy customer
22 octobre 2023
Réponse de Heavenlybeds
Thank you for your feedback! We're delighted to hear that you're happy with your purchase and that the bed exceeded your expectations.
Ensuring that our beds are both sturdy and visually appealing is a top priority for us, and we're glad to hear that you find it to be of high quality and plush in appearance.
If you ever need anything else or have any questions, please don't hesitate to reach out to us. Thank you for choosing Heavenly Beds, and we hope you continue to enjoy your new bed for years to come!
really nice bed and good company to deal with
the bed was lovely the only critiscism is how they tell you to measure for the headboard, i ordered a 65inch headboard and measure my stairs and opening of the door and it was plenty of room, however when it came it would not fit up my stairs. I did not realise you had to measure the stairs on an angle so i think there should be guidelines on their website on how you should measure the stair way. The company were really helpful though and i was able to re order a split headboard but had to wait another week before it came and put the bed together. The company do answer your queries straight away on whattsapp.
10 octobre 2023
Réponse de Heavenlybeds
Thank you for sharing your experience with Heavenly Beds. We're glad to hear that you found the bed lovely, but we apologize for the inconvenience you experienced with the headboard not fitting up your stairs.
We appreciate your feedback regarding the measurement guidelines, and we will certainly take this into consideration to improve our customer support and make the ordering process smoother for future customers. Ensuring clear and comprehensive guidelines is important to us, and we'll work to provide better instructions for measuring stairways in the future.
We're pleased to hear that our customer service team was helpful and responsive in addressing your concerns and assisting with the re-ordering process. Your satisfaction is important to us, and we're committed to continuously improving our services.
If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing Heavenly Beds, and we hope you continue to enjoy your bed for years to come.
Réponse de Heavenlybeds
Thank you for the feedback, glad you are happy with the bed
Definitely no stars ..a disaster
It was terrible delivery damaged the house dreadfully unfortunately the delivery drivers only has a very limited English vocabulary and my Urdu is non existent ..we muddled through with sign language they had no tools and had to borrow ours they were unhelpful and made significant damage to the property when delivering ...
30 septembre 2023
Réponse de Heavenlybeds
We're deeply sorry to hear about the dreadful experience you had with the delivery of your bed. This is certainly not the level of service we strive to provide, and we apologise for any inconvenience and damage caused to your property.
It's concerning to hear that the delivery drivers had limited English vocabulary, which made communication difficult. We understand the importance of effective communication during the delivery process, and we apologize for any frustration this may have caused.
Additionally, we apologise for the lack of tools and the damage caused to your property during the delivery. We will investigate this matter further and take appropriate steps to prevent similar incidents from occurring in the future.
Please rest assured that we take your feedback seriously and will work to address these issues with our delivery team to ensure that all future deliveries are conducted with the utmost care and professionalism.
If there's anything we can do to assist you further or if you have any additional concerns, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we're committed to making things right for you.
Once again, we apologise for the negative experience you've had, and we appreciate your feedback as it helps us improve our services for all our customers.
Bed doesn't have any fire labels attached!!
No fire labels on bed. Google the legal requirement for these. Bed is also made of lightweight wood and is flimsy. *condensed version as Heavenlybeds flagged original to be deleted.
12 septembre 2023
Avis spontané
Réponse de Heavenlybeds
We sincerely apologise for the oversight regarding the fire labels on your bed and any concerns about the materials used. Ensuring that our products meet all legal requirements and safety standards is of utmost importance to us, and we take your feedback seriously.
We will investigate this matter further to rectify the issue and ensure that all necessary fire labels are properly affixed to our products. Additionally, we will review the materials used in the construction of our beds to ensure they meet our quality standards and provide the durability and stability expected by our customers.
If you have any further concerns or if there's anything else we can do to assist you, please don't hesitate to reach out to our customer service team. We're committed to addressing your concerns and ensuring your satisfaction with your purchase.
Once again, we apologise for any inconvenience this may have caused, and we appreciate your feedback as it helps us improve our products and services. Thank you for bringing this to our attention.
I’m so impressed with the bed
I’m so impressed with the bed. Not only it’s comfortable but very stylish. The material is so soft and the quality is amazing. It is definitely worth the price. The delivery is fast and the tracking is accurate. Good communication with the company, kind and helpful.
26 novembre 2023
Avis spontané
Réponse de Heavenlybeds
Thank you for your wonderful feedback! We're thrilled to hear that you're impressed with your bed and that you find it comfortable, stylish, and of high quality.
Ensuring that our products meet both comfort and style standards is important to us, and we're glad that the material feels soft and luxurious.
We're also pleased to hear that you had a positive experience with our delivery process and that our communication was helpful and kind.
If you ever need anything else or have any questions, please don't hesitate to reach out to us. Thank you for choosing Heavenly Beds, and we hope you continue to enjoy your stylish and comfortable bed for years to come!
Ambassador bed
So pleased with our new bed! Ordered it on Tuesday and was delivered by Saturday. Needed an extra early delivery and everything went so smoothly and arrived on time. Cannot thank you all enough, such a beautiful bed and easy to put together and great service from ordering to receiving it. Communication was great Thankyou.
18 novembre 2023
Avis spontané
Réponse de Heavenlybeds
Thank you so much for your wonderful feedback! We're thrilled to hear that you're pleased with your new bed and that the ordering and delivery process went smoothly for you.
Ensuring prompt delivery and excellent service is a top priority for us, and we're delighted that we were able to accommodate your request for an early delivery and that everything arrived on time. We're also glad to hear that assembling the bed was easy for you and that you're happy with the quality of the product.
We appreciate your kind words about our communication and service throughout the process. If you ever need anything else or have any questions, please don't hesitate to reach out to us. Thank you for choosing Heavenly Beds, and we hope you continue to enjoy your beautiful new bed for years to come!
Very good quality item.
Very good quality item.
I'l'll definitely recommend this seller to those in quest of quality bed.
10 novembre 2023
Avis spontané
Réponse de Heavenlybeds
Thank you so much for the feedback
Réponse de Heavenlybeds
Thank you so much for the feedback
high quality bed’s really happy with…
high quality bed’s really happy with service would definitely go there again and recommend everyone best service from ordering to delivery everything 10/10
21 septembre 2023
Avis spontané
Réponse de Heavenlybeds
Thank you so much for the feedback
Excellent service
Absolutely over the moon with my bed . Service was excellent throughout . Delivery and drivers were excellent so respectful in my home took they shoes off to put the bed into my living room temporarily. The bed speaks for itself excellent quality and it was packaged brilliantly no marks or damage whatsoever. Arrived perfectly. I was nervous using a company I’d never used Before but they were outstanding I highly recommend. The bed I bought was on another designer website for £400 more and it’s exactly the same bed . I wouldn’t hesitate to recommend , and I won’t buy a bed from anywhere else .
Faultless !!!!!
7 novembre 2023
Avis spontané
Réponse de Heavenlybeds
Thank you so much for your glowing review! We're thrilled to hear that you're absolutely over the moon with your bed and that you had an excellent experience with Heavenly Beds.
Ensuring excellent service and delivering high-quality products is our top priority, and we're delighted that you found both to be outstanding. We're glad that the delivery drivers were respectful and that the bed arrived in perfect condition, just as you had hoped.
We appreciate your recommendation and are grateful for your kind words. If you ever need anything else or have any questions, please don't hesitate to reach out to us. Thank you for choosing Heavenly Beds, and we're honored to be your go-to bed supplier!
Highly recommended beds
Highly recommended beds , very proud and happy . Recommend everyone to buy their beds from heavenly beds .
14 septembre 2023
Avis spontané
Réponse de Heavenlybeds
Thank you for the feedback, glad you are happy with the bed
Wow amazing quality beds brilliant…
Wow amazing quality beds brilliant customer service would recommend everyone 👍 👌
20 juillet 2023
Avis spontané
Réponse de Heavenlybeds
Thank you for the feedback, glad you are happy with the bed
Highly recommended this company highly…
Highly recommended this company highly quality
6 novembre 2023
Avis spontané
Réponse de Heavenlybeds
Thank you for the feedback, glad you are happy with the bed
I'm so happy with it
I'm so happy with it! Thank you for the great communication, and fantastic and easy delivery!
6 novembre 2023
Avis spontané
Réponse de Heavenlybeds
Thank you for the feedback, glad you are happy with the bed
100/100
Strong sturdy beds, fabulous quality. Would highly recommend to my family and friends
6 novembre 2023
Avis spontané
Réponse de Heavenlybeds
Thank you for the feedback, glad you are happy with the bed
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