Fast delivery and so delighted to be able to replace the castor, Was anxious that the castor would not fit but the measurement was accurate.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
As you get older it becomes harder getting up from 'low slung' sofas. In our case, said sofas were bought from Multiyork, now sadly gone from our High Streets. We have their Liberty range ones. He... Voir plus
Ordered online, only problem was fixing hole centres not given only overall fixing plate dimensions of 240mm, however was able to scale required dimension 180mm from sales photograph . Arrived as pro... Voir plus
L'entreprise a répondu
Bought 8 Serena wooden legs. Impressed with consistent quality. Solid feel. All wood matched well and easy fitting. Gave a country cottage look to my two sofas. Dispatched quickly according to trackin... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Heico-Direct is your on-line home for quality upholstery supplies for skilled upholsterers, interior design professionals and the general public.
Coordonnées de contact
Heico Fasteners UK Ltd, 6 Eldon Way, SS5 4AD, Hockley, Royaume-Uni
- 01268 745421
- info@heico-direct.co.uk
- www.heico-direct.co.uk
4,8
Excellent
374 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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easy purchising experience
31 octobre 2025
From my initial phone ( a rarity now a…
From my initial phone ( a rarity now a days) contact with a helpful lady in sales and Stuart for technical advice I can’t rate them high enough!
Product was what I wanted and delivered on time thank you so much would rate 11/10 if I could.
27 octobre 2025
Easy ordering process
Easy ordering process, good quality products, great customer service & fast delivery. What more could any customer want. Definitely 5🌟
28 octobre 2025
Nylon tipped hammer
Love the product and it arrived promptly and well packed! Thank you.
28 octobre 2025
my purchase has not arrived
27 octobre 2025
Réponse de Heico-Direct
Hi Richard, thank you for your feedback. As explained on the phone just now, we were not aware of the delay as we sent your order out on a Royal Mail 2nd Class Signed for Service. We use this service to keep the carriage costs as low as possible for customers, particularly for low value items such as packs of nails. This Royal Mail service does not allow parcel tracking, so we are unable to tell where the parcel is or when it would be delivered. Either way, there has been a delay and we will now dispatch your order again on a courier to ensure delivery tomorrow. Apologies once again for the inconvenience, and thank you for your understanding.
Huge range of high quality sofa legs!
Huge range of sofa legs. Easy to order. Fast delivery. Excellent quality. All good.
2 octobre 2025
Excellent service
Excellent service, product delivered well within the promised time and communication was prompt and courteous. Very easy to deal with,and product was excellent. Would have no hesitation in dealing with this company again . A+++.
30 septembre 2025
Réponse de Heico-Direct
Hi Grenville, thanks for your review. We are sorry that there was an issue with delivery of your order. As previously advised, our courier did not have an available driver on the day, hence the delay. As soon as we were made aware of the delay we contacted the courier and arranged for delivery the next day, as well as providing a refund for the difference between our Next Working Day and 3-5 day delivery service. With regards the wrong size, we did request further details from you but have as yet not received a reply. Please advise what you received and we will try to resolve this for you. Once again, we apologise for the inconvenience caused.
Réponse de Heico-Direct
Hi Francis, thanks for your review, much appreciated.
Good product at a good price.
Good product at a good price and delivered very quickly. Very good website.
28 août 2025
Réponse de Heico-Direct
Hi Nick, thanks for the review, much appreciated.
Always great service
Always great service. Ordering process easy and delivery exceptional.
27 août 2025
Réponse de Heico-Direct
Hi Mark, thanks for your feedback, we are glad that you enjoy your experience of Heico-Direct.
Réponse de Heico-Direct
Hi Simon, thanks for the feedback, much appreciated.
Amazing company to deal with
Amazing company to deal with. The couriers dumped parcels in an unsafe place and one box was missing. The company replaced products immediately with no fuss. Will definitely use again. All products were as advertised. Thank you so much!
28 juillet 2025
Réponse de Heico-Direct
Thank you so much for your review, we are glad that we could get everything sorted out in the end.
Réponse de Heico-Direct
Hi Susy, thanks for the feedback, much appreciated.
Beautiful sofa legs
Beautiful sofa legs
Order process very easy and delivery was speedy. The sofa legs are amazing, exactly what I hoped they would be. Good quality product and would highly recommend.
2 août 2025
Réponse de Heico-Direct
Hi Marie, thanks for the review, we are glad that you enjoyed your experience with Heico-Direct.
Réponse de Heico-Direct
Thank you so much for the feedback, much appreciated.
Réponse de Heico-Direct
Hi Kaya, thanks for your review, we are pleased that you had such a positive experience.
Good service
3 juillet 2025
Réponse de Heico-Direct
Hi Janet, thanks for your feedback, much appreciated.
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