Fast delivery and so delighted to be able to replace the castor, Was anxious that the castor would not fit but the measurement was accurate.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
As you get older it becomes harder getting up from 'low slung' sofas. In our case, said sofas were bought from Multiyork, now sadly gone from our High Streets. We have their Liberty range ones. He... Voir plus
Ordered online, only problem was fixing hole centres not given only overall fixing plate dimensions of 240mm, however was able to scale required dimension 180mm from sales photograph . Arrived as pro... Voir plus
L'entreprise a répondu
Bought 8 Serena wooden legs. Impressed with consistent quality. Solid feel. All wood matched well and easy fitting. Gave a country cottage look to my two sofas. Dispatched quickly according to trackin... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Heico-Direct is your on-line home for quality upholstery supplies for skilled upholsterers, interior design professionals and the general public.
Coordonnées de contact
Heico Fasteners UK Ltd, 6 Eldon Way, SS5 4AD, Hockley, Royaume-Uni
- 01268 745421
- info@heico-direct.co.uk
- www.heico-direct.co.uk
4,8
Excellent
374 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Heico-Direct
Hi Alan, thank you for your feedback, much appreciated. We are glad we could get your order to you as quickly as possible.
well priced and great products
29 octobre 2024
Réponse de Heico-Direct
Hi Mark, thank you for your review. We work hard to make sure we offer our customers great products at competitive prices, so it's good to know we are achieving this.
Amazing service
This is the first time I have used Heico. The service is amazingI I ordered decorative nails on Thursday evening and they arrived on Saturday morning, I was expecting the order to take 2-3 working days. The quality is excellent. I will be using this company again. Many thanks.
2 novembre 2024
Avis spontané
Réponse de Heico-Direct
Hi Jane, thank you so much for your review. We are really pleased that your first experience with us was such a positive one.
Réponse de Heico-Direct
Thank you so much for your review, we are glad that you enjoyed your experience of Heico-Direct.
Réponse de Heico-Direct
Hi Aelita, thank you for your review, much appreciated.
Easy order process and quick delivery.
7 juillet 2024
Réponse de Heico-Direct
Thank you for your review, we are glad that you enjoyed your experience with Heico-Direct.
Easy to use website
Easy to use website. Good choice of products.
Easy to place order.
Fast delivery
30 juin 2024
Réponse de Heico-Direct
Hi Adrian, thank you very much for your positive feedback. We are glad you enjoyed your experience with Heico-Direct.
Replacement chair swivel base
Ordered online, only problem was fixing hole centres not given only overall fixing plate dimensions of 240mm, however was able to scale required dimension 180mm from sales photograph . Arrived as promised, fitted with ease. no problems. Job done
29 juin 2024
Réponse de Heico-Direct
Hi Mrs Welch, thank you for your feedback. We will look into adding the fixing hole centres information to these products.
Initially had problems logging in to…
Initially had problems logging in to new website to order, but very very helpful lady got me through that, and goods arrived next day as promised
24 juin 2024
Réponse de Heico-Direct
Hi John, thank you for your review. Apologies you experienced some initial issues but we are glad we could help you with this.
More than pleased with my purchase
More than pleased with my purchase. A pre-sales enquiry for additional information was handled speedily and efficiently. Ordering through the website was easy. Delivery was prompt, and I am delighted with the quality of the goods.
4 juin 2024
Réponse de Heico-Direct
Hi Bryan, thank you for your review. We are glad that we could help.
Réponse de Heico-Direct
Hi Richard, thank you very much for your review. We are glad that you had such a positive experience with Heico-Direct.
kaupa ei saanud
Ei saanud kaupa mis oli küll teie lehel müügis. Ei saanud ka teadet millal kaup lattu tuleb.
28 mai 2024
Réponse de Heico-Direct
Hi Aavo, thank you for your review. We are sorry that your experience of Heico-Direct was not as you expected. We have looked into the handling of your order and have determined that the item should have shown as 'out of stock' on the website (which would have stopped you being able to add the item to the basket). This was an oversight on our part and we have put processes in place to avoid this happening again. The communication from us was not to the high standard that we usually provide and for that we are also sorry. We do hope that this has not deterred you from visiting us again. Thanks again for your review, we always appreciate feedback from our customers and always look to learn from these situations.
Réponse de Heico-Direct
Hi Moira, thank you for the feedback, much appreciated.
Excellent product
Excellent product, very well made and the service between yourself and the delivery firm was 1st class
Excellent service all round, highly delighted customer
7 mai 2024
Réponse de Heico-Direct
Thanks for your review, we always aim to please.
After some misunderstanding earlier all…
After some misunderstanding earlier all ended well. Very good service, promptly delivered, product as described. Thank you.
4 mai 2024
Réponse de Heico-Direct
Hi Mr Hughes, thanks you for your feedback, much appreciated. We are glad that we could help.
Pleased with purchase
Ordered decorative tacks - they are of good quality and arrived quickly.
3 mai 2024
Réponse de Heico-Direct
Thank you so much for your feedback, much appreciated.
Excellent service
Excellent service easy to use web site. DFelivery options. Arrived sooner than expected.Will use again
2 mai 2024
Réponse de Heico-Direct
Hi Andrew, thanks for your review, we are glad you had such a good experience with Heico-Direct.
Payed for next working day delivery
Payed for next working day delivery
Received 2 days later at 4pm
30 avril 2024
Réponse de Heico-Direct
Hi Jack, thank you for your review. We have looked into how your order was processed and we received your order at 6.24pm on Tuesday 30th April. As stated on the website, next working day delivery is on orders received by 12 noon Monday - Friday. This meant that your order was then shipped on the 1st May and delivered on the 2nd May. We are sorry if you were not fully aware of our delivery cut offs but hopefully this has clarified this for you. Thanks again for your review, we always appreciate feedback from our customers.
Réponse de Heico-Direct
Hi Jan, thanks for the review, much appreciated.
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