Heinz Avis 

What a shame when a traditional company with a good "family" image goes a bit awry.

The latest incarnation of their Tomato Ketchup seems to include much more water. It is thin and runny and spills out of the squirty plastic bottle.

I sent an email to the customer service department and received a "cut and paste" reply and two whole £3 Heinz vouchers. Not sure they actually took my enquiry on board though.

I took the vouchers to Sainsbury's, where I was told they were "void" and could not be used!
So.... Impressed? No, not at all!

If i could give zero stars i would for the way youve changed your recipe for oxtail soup once my all time favourite now a tin of brown coloured water with what looks like bits of carrots floating in it that thin i thought it was anorexic !!! Change your recipe back to the original or i dont think many will buy this watered down water again i certainly wont be buying it at this recipe again buyers take notice heinz change it back !!!

Wow heinz you need change your development team your Richmond sausage and bean are terrible. The colour is bland sausages to soft mushy not nice what have you done to your sauce. Your product wasn't broken but did need refining you have missed the plot line with this product tasted better in cheap brands fix it ? Richmond sausages are soft mushy and not nice your old sausages were fine but your tins were over filled with sauce not enough product poor poor poor

Heinz beans have change tomato sauce recipe it no longer has a great taste will no longer be buying them

I couldn't believe my eyes at the price of a tiny of Heinz tomato soup at the supermarket, £1.90. I decided to buy one along with a own brand at less than half price to see the difference. I was surprised that the own brand was actually just as good if not more tasty.
What a rip off Heinz has become

The new broccoli and stilton soup is terrible compared to your classics.
Thin with no body. Total lack of stilton oomph and no broccoli flavour.
Totally insipid. Should not be part of the Heinz experience.

I tried the Broccoli and Stilton 400g tin for my lunch at work , and it was disgusting!
I don't wish to be rude but it tasted like sick! It also left an after taste ! I only had two teaspoons full and threw it all away !

I love tomato ketchup, but your large bottle costs £4
Fortunately the Batts brand in LDL's is equally nice and less than a pound.
Your tomato soup is also very nice but and £1.70 a tin, it's way too expensive.
Fortunately, Morrisons (own brand) tomato soup, is equally nice and only 62p tin.
i would no longer eat any Heinz products at all, as a point of principle.

Well, well, well. Heinz have finally put the nail in the coffin for my favourite beans and sausage and replaced the once tasty morsels, with anaemic, tasteless turds.
Richmond sausages, basically Tesco bangers with no bang, colour, taste that even make the beans taste crap. Much better to buy a different tin of beans, fry up a decent sausage and do your own.
Thanks Heinz, after 63 years, you found the right recipe to make me walk away.

I tried the beans and Richmond sausages, all i can say is they are awful. As in other comments they are just mush and tasteless. Why have they ruined this recipe. they say to improve it, let me just say they have ruined it.

I remember Heinz tinned spahetti as a child and how rich and tasty the sauce was.
Thought I'd enjoy it again.
NO I DID NOT ENJOY AT ALL!!!
This was like eating watered down soup!!basically the thinnest sauce and bland as well.Will not be eating the remaining cans.expensive also!!!

Hi - I bought 'Heinz beanz' with 'Richmond Sausages.' On opening the product found the sausages on top along with sludge that looked was supposed to be sauce.Digging down this eventually found whole beans, rather than crushed up one's like sludge.I found the sausages tasteless as did the beans the ones that actually looked like beans.Why was product that I once enjoyed in old form ever changed? Very disappointed.

Omg the new Richmond sausages how awful are they! Just some mush in with the beans, I used to love some beans + sausages on toast as a quick lunch, much to the disapprovement of my wife but now I can join her as these are truly terrible. You'd think that with food quality and expectations going up from when i was a kid how can they introduce this, did they not actually try them... ?!!

Had to give it 1 star as there is no facility to give a zero, due to some dental surgery I have to stay on a liquid diet for a few days. I bought some Heinz’s cup soup and what a disappointment they were. The Chicken, tasted nothing like chicken it was bland with its of cardboard like substances floating in it ( presumably dehydrated chicken! Ha!

I bought 2 tins of heinz beans yesterday, at nearly £2 a tin,and upon opening one today for tea,discovered not just 1,but 4 hideous completely black beans in the tin! Can safely say I won't be buying ever again. And the Richmond sausage version are horrible also,the normal sausages usually in them are better tasting.

Heinz please just stick to what you know best please stop experimenting your broccoli and stilton soup is disgusting I would be terrified to try any of your new creations after my soup experience it was only fit for bin consumption.

My grandson has ate Richmond sausage for years but has refused new hienz Richmond sausage and beans not the same as original sorry

Bought a tin of oxtail soup for the first time in years.wish I had not.
Wrong colour no flavour...no content.
Needs to carry a warning sign on it to warn off people who ever tried it before they changed the recipe ,added unsold tomato soup instead of beef flavour and removed any oxtail before it had the chance of flavouring the worst soup I ever had.Heinz meanz Liesz trading on past flavours and glories while keeping the price high

Just ate a tin of new recipe beans with Richmond sausages. Absolutely disgusting - no meat in the sausages just a gooey white pap. Understand why they were on offer in Tesco as no one is buying them. Also beware as no longer gluten free - what a backward step!

Heinz baked beans far too expensive. Aldi baked beans are a lot cheaper and won the which award. Stopped buying Heinz beans