HelloSelf Avis 

176
•
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Terrible service. Got very inexperienced therapist, she also failed to cancel my appointment even after I gave more than 48 hours notice. Hello self doesn’t answer phone, doesn’t reply to emai... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My experience with HelloSelf was incredible! It took a great deal of courage to seek help and the therapist and sessions were second to none! My therapist made me feel heard and at ease during each se... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am super impressed with Helloself. I was a littel confused about the insurance part when signing up, but so far so good. My therapist is amazing. Really like her.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fiona has been a fantastic coach and I will look to still use her via Hello Self now that the private medical healthcare funding has ceased.

L'entreprise a répondu

À propos de l'entreprise

  1. Service de santé mentale
  2. aussi dans
  3. Centre de bien-être
  4. Clinique de santé mentale
  5. Psychologue
  6. Psychothérapeute

Écrit par l'entreprise

Therapy and coaching to help you feel and live better. HelloSelf is the UK's leading therapy and coaching provider. Our personalised approach connects you to expert therapists quickly and conveniently. We recognise that seeking support can be a step into the unknown - no matter what you're currently experiencing, our expert, caring team are here to help.

Écrit par l'entreprise


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

176 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,3

Tous les avis

(176)

30 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Helloself

Helloself bought me back from the edge, helped me see my unhealthy,negative thought patterns, and allowed me the space to talk everything through. I was able to find my way forward whilst being gently guided by my psychologist. The fact that the nhs provides this incredible support is amazing. I now have the tools I need to move forward

17 avril 2025
Noté 5 sur 5 étoiles

Helpful and easy

This portal is easy to navigate and it was very easy to pick up an appointment with my therapist after months of non regular contact. Very pleased with the friendliness and ease in which this company provide.

13 mars 2025
Noté 5 sur 5 étoiles

Hello self has been absolutely wonderful

Hello self has been absolutely fantastic. I have have never been through such a difficult time in my life with grief , my son having cancer , not being well myself and working a very stressful job . The support has enabled me to help my children with the loss of their Dad, help me with the treatment of my son’s cancer and begin to rebuild my life .
I don’t know where I would be without this help . I am extremely grateful . My therapist is more than I could ever imagine , Thankyou

14 mars 2025
Noté 4 sur 5 étoiles

Great service - one constructive tip to add

The service generally works well. What needs improving/refining is the summary tool that takes down the key points from the session. It takes too long to upload and the uploads are often too concise. Many AI transcribing services exist that this could be based on. A bit more detail to enable the user to properly reflect on what was said later - and faster - would be helpful. Otherwise this is a useful service.

20 janvier 2025
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Réponse de HelloSelf

Many thanks for your four star review and specific helpful feedback. We value all of our member feedback as we see this as an opportunity to improve. We will look into your feedback with a view to implement positive changes to better members' experience of this innovative tool which provides a valuable way for you to remember the content of therapeutic sessions which you can revisit whenever you like. We want our members to get the most out of each session they have. A lot of rich, thoughtful insights and learning takes place in sessions; providing a written summary for members that you can keep and review between sessions (or after regular sessions have stopped) is a useful tool to reinforce key concepts and maximise therapy benefits. The more engaged your are in your therapy, the better your therapy experience and outcome will be. We also want members to be able to continue to learn from their therapy outside of sessions, so that they realise their improvements quicker. Best wishes.

Noté 5 sur 5 étoiles

Very happy with the quality of the…

Very happy with the quality of the therapist and overall consistency of the HelloSelf platform

22 janvier 2025
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Réponse de HelloSelf

We're happy to hear that you are happy. Thanks for taking time to feedback your experiences. Thank you for letting us know you have been pleased by the quality of one of our excellent therapists and the consistency of our clinically informed, innovative and tech enabled platform. Best wishes.

Noté 4 sur 5 étoiles
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Réponse de HelloSelf

Thanks for taking time to provide us with feedback and your four star review. We're pleased to hear you have received a helpful and good response from us. We work really hard to prioritise our member's experience of care. Best wishes.

Noté 5 sur 5 étoiles

Great therapists and a clever platform

I'm probably half way through my therapy and I've been fortunate to have help from a talented and empathetic therapist.

Some people have complained about the platform, it has worked fine for me and I think the transcription and summarisation are a game changer. The combination of messaging features and summarisation gives you more confidence in the care because things are followed up and the therapy becomes more actionable.

16 janvier 2025
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Réponse de HelloSelf

Many thanks for your five star detailed review. We're delighted that you have felt the benefit of being supported by one of our quality assured talented and empathic psychological therapists. We're over the moon that the session summary feature have been such a "game changer" for you. We pride ourselves on innovations like this and direct messaging that better member care. It's great to hear that you are also benefitting from clear action planning that is followed up. Best wishes.

Noté 5 sur 5 étoiles

This was my first session and…

This was my first session and everything was very friendly and helpful

2 janvier 2025
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Réponse de HelloSelf

Thank you for sharing your five star positive review. We're so pleased to hear that your first session proved to be helpful. Best wishes.

Noté 4 sur 5 étoiles

Easy to access

Easy to access, clear and precise information.
Therapist approachable and understanding.

16 décembre 2024
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Réponse de HelloSelf

Your four star review and specific feedback is much appreciated. We value all feedback as we see this as learning opportunities to better our services and care. It's great to hear that all the work we have done to prioritise our member's experience has been experienced by you as accessible and clear. We're also delighted to hear that our specialist therapist has made you feel comfortable and understood. Best wishes.

Noté 5 sur 5 étoiles

Accessing HelloSelf therapy has been…

Accessing HelloSelf therapy has been nothing less than life changing.

The highly qualified and skilled therapist worked with me and supported me over a range of challenges. I would (and do!) recommend to everyone!

18 décembre 2024
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Réponse de HelloSelf

Thank you for taking the time to share a five star glowing review. We are delighted to have assisted you on your life changing therapeutic journey. We pride ourselves on our experienced, skilled, trusted and quality assured psychological therapists. Thank you so much for recommending us. Best wishes.

Noté 4 sur 5 étoiles

My therapist is amazing

My therapist is amazing. She giving me the correct guidance in all of our sessions.

16 décembre 2024
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Réponse de HelloSelf

Many thanks for your four star review and taking time to share your positive experiences with us. It's great to hear that you are also benefitted from one of our amazing, skilled and experienced therapists. Best wishes.

Noté 5 sur 5 étoiles

It took a while but I’m making great progress

I’ve had several sessions with my appointed therapist, The process of building a rapport, and determining the cause and effect of my trauma has taking a little longer than envisioned. However this has proven beneficial for determining the best treatment pathway. I’m pleased with the progress made.

9 décembre 2024
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Réponse de HelloSelf

Many thanks for your five star review and sharing the nature of your pleasing experiences with us. It's great to hear our thoughtful approach to a comprehensive assessment and psychological understanding of need has proven to be beneficial for you too. We too are delighted with the progress you have experienced. Best wishes.

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