Herschel Infrared Ltd Avis 

Great product, purchase a 850w panel for a garden room of about 12 sqm, heats the area really well. Would well recommend it.
We only had one hiccup during the installation, we purchased a wired thermostat, which is WiFi to the app to remote control the panel. Our electrician thought it was therefore a WiFi controller and didn’t hard wire it. Therefore, we then had to purchase the battery version. But all good in the end.

There are cheaper infra red panels out there but they’re not made in the same way and so these are a good choice, whether you buy a few or like me, it’s a heating choice for my entire house. Friendly helpful informed service at all times This was especially so for Jane and Amy- thank you both.

We needed heaters which would nt look out of place in a 15th century Chapel. The black finish blends in well. Ordering and arranging delivery were straightforward.

Started off brilliantly bought 9 ceiling ones in white after a couple of years they start discolouring 5 years in one of the largest ones just stops working altogether.got intouch with HERCSHEL they said just give it a wipe lol just stay away if you want white ones. From a beautiful smoke free property with now yellow ceiling panels

Great product, company helpful with choice. Fast, free delivery

The support provided has been fantastic. Our rooms are not traditional in height and layout so it was difficult deciding which heaters, kWh's, placement etc. The sales team at Herschel has been available to talk through all the issues and concerns. They also handled delivery to Ireland, making sure they got through a small hiccup with Customs and making sure that we got them on time. All items were packaged well and arrived in perfect condition. They have not been fitted yet. One of the reasons for choosing Herschel infrared was the option to connect them to solar panels. I have been really impressed and would recommend Herschel to friends and family!

Great product. Prompt delivery. DIY version easy to set up. Staff very helpful and friendly, especially Kelly, who was very attentive throughout.

Not sure who’s writing these reviews, but every studio I talk to has had issues, after buying the heaters, they broke three different times each time after a few days of being installed which then I had to pay for an electrician to take them out and reinstall them three times. After the months of not having heat in my hot yoga studio and having to pay electricians multiple times to come in and fix a default part, I should’ve gotten half off or more! These were brand new heaters. The thermostat is junk and I can never turn it on from my house. It always goes back to a manual mode. They are the most expensive heaters I’ve ever had and regret buying them. It’s very scary buying a product and not having anybody to work on them. That knows the systems. It’s all done through emails and phone calls and completely exhausting.
After spending almost $10,000 on four heaters with repairs, etc. they still don’t work properly. Looks like I’m going to have to eat that cost and try to find something that is more reliable.

Great advice from the sales team. Unfortunately one part of the order was damaged in transit however the support replaced this. Would highly recommend Herschel Infrared LTD.

Easy to order, great delivery, easy to install and very effective.

Absolutely what I wanted and what I needed to keep my space warm and cosy.

Herschel had a very efficient and helpful customer service and their infrared heaters are well designed and reliable. Very happy with our purchase again.

Really good products at a good price. Functional and stylish.

Great company to deal with.
My client bought Krystal ceiling mounted panel. Look lovely and work beautifully in annexe.

Had a problem with one panel after 18 months, no problem, a simple replacement..

Customer service from Kelly was very good and much appreciated by us
Orchard Studio

I was given good advice on the best product and installation position. The product then arrived as promised. Overall excellent experience.

Great product, reassurance of back up if required, fast and good delivery.

Prompt next day delivery. Easy to install radiator with the included useful DIY instructions.

Very helpful to talk to, super fast delivery of products and my goodness they are a lovely product to live with! Basking in the warmth of the panels is an absolute joy on a cold morning - it really feels like having the sun on your face, which I hadn't expected at all. Total convert here, I rave about them to anyone who will listen 😅

V informed sales team … able to answer questions and provide detailed knowledge of products sold. Quick delivery and so simple to install. This 700w towel heater is exceptional- drys towels quickly and heats our bathroom/dressing room easily. Works brilliantly with our solar … v easy to control off /on and quick to heat up when we have excess! Brilliant!