When I picked up the car, the fuel tank was only about 60% full. The staff at the pickup desk explicitly told me I did not need to return it full, which seemed like a reasonable but unusual arrangemen... Voir plus
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Price was fair and check in and out was smooth. However, I caught a rock in the windshield while driving and the texted incident report I filled out kept failing to submit due to I presume a software... Voir plus
The downtown Austin Hertz location is in the perfect spot for easy pick up and drop off. Larry was extremely helpful and made sure that I had everything I needed from start to finish and that my rent... Voir plus
Car was OK running - but had an unexplained error message — always on display, still not sure what the problem was. I did *Really appreciate* the convenience of being able to change location for car... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Coordonnées de contact
709 E 10th St, 78701-2701, Austin, Texas, Etats-Unis
- (512) 457-1583
Your Car Rental Deals, News & Offers
3,8
Bien
9 avis
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Great customer service!
3 juillet 2026
Misleading Fuel Policy: Returned Car Full Anyway
When I picked up the car, the fuel tank was only about 60% full. The staff at the pickup desk explicitly told me I did not need to return it full, which seemed like a reasonable but unusual arrangement at the time. As this was a casual verbal agreement, when it came time to return, it felt like the kind of small detail that can easily be used against a customer later, so I returned fuel full anyway.
25 septembre 2026
Great customer service
Great customer service. Speedy and courteous. Nice car. Easy breezy. Good price!
29 septembre 2026
Solid place for a car rental
Helpful staff. Limited inventory of cars. Bathroom/building could use upgrades. Good rates.
12 septembre 2026
Ease of pickup and drop off
Ease of pickup and drop off, but car was not very clean and windshield wiper fluid was empty both times!!
11 septembre 2026
Mostly fine, but high admin fee.
Price was fair and check in and out was smooth. However, I caught a rock in the windshield while driving and the texted incident report I filled out kept failing to submit due to I presume a software glitch. And I was charged $440.00 for the windshield and $88 administration fee. Other than that, a smooth transaction.
30 août 2026
Were able to help me at the last…
Were able to help me at the last minute. They did scramble to find something, but long as you are understanding, if they can help they will
31 août 2026
The best car rental in downtown Austin
The downtown Austin Hertz location is in the perfect spot for easy pick up and drop off. Larry was extremely helpful and made sure that I had everything I needed from start to finish and that my rental went smoothly.
25 août 2026
Austin rental 7/1/26
Car was OK running - but had an unexplained error message — always on display, still not sure what the problem was. I did *Really appreciate* the convenience of being able to change location for car pickup from the airport to the downtown location without having an additional charge…..people at the 10th street location were very helpful!
4 juillet 2026
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