I originally requested crossover SUV and got a Toyota Corolla, so not what I was expecting for my weekend away in the back roads of Western PA, but it worked just fine. The arm rest lid was broken whi... Voir plus
Établissement
Changer d'établissement2170 Mannheim Rd, 60018 Des Plaines, Illinois, US
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This location is understaffed. There was only 1 attendant (Jose) to serve rental line for check out and return. During the 1 hr wait, we saw the line grew to 3 to 4 people waiting. During the ret... Voir plus
there is a resone why Hertz is number one service and price and having different locations for customers
The worst employees ever, slow, they don't care about anyone...they keep customers there for 5 6 hours just for picking up a car. Try to avoid this place ar all cost
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Coordonnées de contact
2170 Mannheim Rd, 60018, Des Plaines, Illinois, Etats-Unis
- (847) 297-7147
Your Car Rental Deals, News & Offers
3,6
Moyen
12 avis
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Ted was great !the front desk was…
Ted was great !the front desk was amazing I was in and out !!
13 octobre 2026
The car wasn’t vacuumed or washed and…
The car wasn’t vacuumed or washed and extremely dirty, there were chips and wrappers still in the car
3 octobre 2026
Easy pickup
Easy pickup, good value for price, staff was helpful and efficient. ORD was out of cars and this worked smoothly.
28 septembre 2026
I originally requested crossover SUV…
I originally requested crossover SUV and got a Toyota Corolla, so not what I was expecting for my weekend away in the back roads of Western PA, but it worked just fine. The arm rest lid was broken which wasn't a problem unless I had to open it, but everything else was fine and clean in the car. Staff were very helpful and kind. I was able to drop the car off early.
29 septembre 2026
The worst employees ever
The worst employees ever, slow, they don't care about anyone...they keep customers there for 5 6 hours just for picking up a car. Try to avoid this place ar all cost
28 septembre 2026
Avis spontané
Staff was rude and organized
Staff was rude and organized. There was a burn on the seat and the car we got was not what I expected. A hybrid.
23 septembre 2026
service and having what you ordered ready
there is a resone why Hertz is number one
service and price and having different locations for customers
21 septembre 2026
i did not like the extra $50+ in hiddn…
i did not like the extra $50+ in hiddn taxes that did mot show up until i was picking the car up.
21 septembre 2026
This location is understaffed
This location is understaffed. There was only 1 attendant (Jose) to serve rental line for check out and return. During the 1 hr wait, we saw the line grew to 3 to 4 people waiting.
During the return, there were also people waiting all the way to the door. Maybe ive picked the peak hours.
15 septembre 2026
Cars were not available for me…
Cars were not available for me (Presidents club member) at the ORD airport. I had to rent off site and take taxi to and uber from.
30 juin 2026
The person that helped me was super…
The person that helped me was super nice and helpful even though I can tell he had a very long and difficult day
23 juin 2026
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