Brandon and Quiana and the rest of the staff are amazing. The fact that they appreciate my business enough to know my name is amazing. They place my needs and concerns as a top priority and in this da... Voir plus
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Lisez les avis des autres
I requested a rental about a week prior to picking up. Also I requested a specific vehicle type. On the scheduled day I arrived to pickup the rental. As promised the vehicle I requested was waiting fo... Voir plus
I have had the worst luck with Hertz, Budget, Avis, basically any rental car agency in New Orleans,LA. This most recent experience, was terrible. I prepaid for a four day rental and when I arrived to... Voir plus
Customer service was top notch, as always. Thanks, Brandon and Qiana!!
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Coordonnées de contact
1950 Manhattan Blvd, 70058, Harvey, Louisiana, Etats-Unis
- (504) 227-0332
Your Car Rental Deals, News & Offers
4,0
Bien
9 avis
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I have had the worst luck with Hertz
I have had the worst luck with Hertz, Budget, Avis, basically any rental car agency in New Orleans,LA. This most recent experience, was terrible. I prepaid for a four day rental and when I arrived to pick it up, I was informed that no car was available. The agent on duty informed me that someone tried to call me and I asked when. They told me they called and left a message on Saturday and this was Monday. At the time they called, I was currently on an airplane from Atlanta. Less than a 30 second message informing me that I would not have the rental vehicle that I had already paid for. I am still waiting on a reimbursement as well.
12 octobre 2026
Brandon and Quiana and the rest of the…
Brandon and Quiana and the rest of the staff are amazing. The fact that they appreciate my business enough to know my name is amazing. They place my needs and concerns as a top priority and in this day and age of business that is exceptional
14 octobre 2026
Customer service was top notch
Customer service was top notch, as always. Thanks, Brandon and Qiana!!
7 octobre 2026
Reserved a vehicle and prepaid
Reserved a vehicle and prepaid. Arrived at Hertz. They didn’t have the vehicle. They said then give me another an extra $10 a day. Had no choice as I needed the rental. Not cool, Hertz. Not cool at all.
6 octobre 2026
Need more rental agents assisting
I disliked how often I’ve gone to this sight and the single female employee is attempting to service everyone, alone. She’s even been seen having to work her desk and clean/check cars before releasing them. After long periods alone make employees show up to finally manage the next of several waiting customers.
I called the service line for simple assistance and was referred to the very busy rental office. Glad I wasn’t in any trouble.
22 septembre 2026
I requested a rental about a week prior…
I requested a rental about a week prior to picking up. Also I requested a specific vehicle type. On the scheduled day I arrived to pickup the rental. As promised the vehicle I requested was waiting for me. The staff was extremely courteous. My experience was excellent.
23 septembre 2026
Great customer service The staff is…
Great customer service The staff is always on point. Seriously value me as a customer.
9 septembre 2026
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