The people at the location were great - courteous, friendly and respectful. What I had the problem with is that I had rented a midsize car and when I arrived at the location I was advised they didn't... Voir plus
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I liked that Hertz was the least expensive, and that I was able to utilize my AAA membership. I didn’t like that I had to take a humongous Pathfinder instead of the tiny Spark I requested. Tons... Voir plus
Jay from the recent location 2120 Louisiana St Houston, TX 77002 United States I rented from and he was truly a great help and a great person. Definitely will be coming back to this location becaus... Voir plus
The staff at the location are very friendly and i always had a hassle free experience with my car booking and return at this location.
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Coordonnées de contact
2120 Louisiana St, 77002-8624, Houston, Texas, Etats-Unis
- (713) 652-0436
Your Car Rental Deals, News & Offers
4,2
Bien
18 avis
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Car was ready when I got there early
Car was ready when I got there early! Staff was efficient and I was on my way quickly.
13 octobre 2026
Efficient Service, Convenient Location
Great cars, great staff!
Efficient service.
Convenient location.
3 octobre 2026
Hello
Hello, my name is Mechelle Stevens This is my first time doing a survey or are you guys but I really have to in the team at 2120 Louisiana for an excellent job and customer service they always take care of me any vehicle I reserve they have made it available for me to have I live in North Houston and I passed several different locations just to drive downtown to conduct my business with this branch only I have to get better with getting their names but I definitely know their faces and they know mines
6 octobre 2026
The staff at the location are very…
The staff at the location are very friendly and i always had a hassle free experience with my car booking and return at this location.
24 septembre 2026
Meh…
I liked that Hertz was the least expensive, and that I was able to utilize my AAA membership.
I didn’t like that I had to take a humongous Pathfinder instead of the tiny Spark I requested. Tons more gas!
I also didn’t like that they tried to charge me $30 for not filling the tank. Got that taken care of right away. Ann/Ana was efficient about that, I’m sure Hertz makes a bundle on people who don’t follow-up.
21 septembre 2026
Professional and friendly service.
Professional and friendly service.
The staff was fantastic!!!
21 septembre 2026
The people at the location were great
The people at the location were great - courteous, friendly and respectful. What I had the problem with is that I had rented a midsize car and when I arrived at the location I was advised they didn't have what I rented and the only thing available would be an upgrade. Obviously I needed a rental so I agreed. I have rented cars all over and have never paid for the upgrade when what I requested wasn't available, Very disappointing....
18 septembre 2026
Jay from the recent location 2120…
Jay from the recent location 2120 Louisiana St
Houston, TX 77002
United States I rented from and he was truly a great help and a great person. Definitely will be coming back to this location because of his excellence
27 août 2026
They were very helpful and fast
They were very helpful and fast. Plus there were no hidden fees.
7 juillet 2026
Hertz for the win!
Hertz for the win!
Zach and his team at the downtown Hertz location are so kind and on short notice. We will be renting from them again and again!
2 juillet 2026
Excellent helpful staff at Louisiana…
Excellent helpful staff at Louisiana Street location in Houston.
30 juin 2026
I would come here again
I had a great experience here at the Louisiana location from beginning to end .
Staff was nice I would come here again .
2 juillet 2026
Good customer service and great problem…
Good customer service and great problem solving on a busy day
24 juin 2026
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