The process of requesting the vehicle online was graded (A), it was seamless, with no issues. My wife requested for an AWD, but once we received the vehicle it was not the case. The vehi... Voir plus

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Lisez les avis des autres
Picking and dropping car off very easy. The reps were extremely helpful. Will use service in the near future
My experience was extremely pleasing from start to finish! Change in scheduling was seamless. When returning my vehicle the gentleman who initially assisted me from the start of my reservation was in... Voir plus
We hadn't driven 50 miles out of town, and the change oil light came on. I had to watch that light for the next 5 days. Irritating, to me, I'm one of those people that always changes my oil on time.
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Coordonnées de contact
8101 Clear Creek Rd, 76549, Killeen, Texas, Etats-Unis
- (254) 501-6140
Your Car Rental Deals, News & Offers
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Picking and dropping car off very easy
Picking and dropping car off very easy. The reps were extremely helpful. Will use service in the near future
The process of requesting the vehicle…
The process of requesting the vehicle online was graded (A), it was seamless, with no issues.
My wife requested for an AWD, but once we received the vehicle it was not the case. The vehicle was an Non-AWD vehicle.
Cleanness of the vehicle: The exterior of the vehicle was clean. The interior was overall clean, but you could tell that the door handle was not wipe down, and on the passenger side of the door was dental floss toothpick was in the door handle pocket.
Maintenance: On the dashboard drivers screen an hazard indication marker stating the left rear tire need to be inflated. I was able to take the vehicle to Discount Tire to get all tires inflated. Once I got the vehicle on the highway the tire pressure notification went away on the vehicle.
Before returning the vehicle we vacuum the interior and wiped down the steering wheel and all door handles.
We had no issues with returning the vehicle to Herts Rental Service desk.
Oil change due
We hadn't driven 50 miles out of town, and the change oil light came on. I had to watch that light for the next 5 days. Irritating, to me, I'm one of those people that always changes my oil on time.
Thomas Alexander
My experience was extremely pleasing from start to finish!
Change in scheduling was seamless. When returning my vehicle the gentleman who initially assisted me from the start of my reservation was in the parking area when I returned and took my keys allowing me the convenience to depart.
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