When I booked the car I reserved it for 10:30pm Saturday night to 10:30pm Monday. When I arrived Saturday night (Almost midnight because of a storm delay) I come to find out my reservation was changed... Voir plus

Établissement
Changer d'établissement2200 George Kirk Drive, 61265 Moline, Illinois, US
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Lisez les avis des autres
Easy to make reservation. Fast pick up and return. Car was as expected.
I got to the counter for my reservation (which my company booked) and because I renewed my driver's license they told me I needed to pay for the rental personally. The lady behind the desk was very ma... Voir plus
The experience was great. Acquiring the and returning the vehicle was simple and stress free.
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Coordonnées de contact
2200 George Kirk Drive, 61265, Moline, Illinois, Etats-Unis
- (309) 762-9429
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Easy and stress free rental
Easy to make reservation. Fast pick up and return. Car was as expected.
The experience was great
The experience was great. Acquiring the and returning the vehicle was simple and stress free.
The friendly person working at the desk…
The friendly person working at the desk when I arrived and returned the car
great service and easy to get to car
The car I reserved not available
The car I reserved not available, in fact only 2 vehicles. A giant van or an electric car. I took the car. The car had definitely been abused, dirty…. And horribly inconvenient looking to find a place to charge it b4 I returned it.
Smooth and quick check out
Smooth and quick check out. Clean vehicle that was in very nice shape. Nice car!
Office was closed when I arrived.
When I booked the car I reserved it for 10:30pm Saturday night to 10:30pm Monday. When I arrived Saturday night (Almost midnight because of a storm delay) I come to find out my reservation was changed to noon Saturday and they closed at 5pm that evening. I ended up having to take a Lyft to where I was staying and catch a ride back to the airport the next day. Other than that the car and the service was excellent as usual. Hertz made it right but it was very inconvenient having to bum a ride back to the airport on Sunday morning.
Competitive price and smooth process.
Car was ready on time and Clean
Car was ready on time and Clean.
walked right to it.
left on my way to Hotel.
all Good
I got a vehicle for a 5 day trip and I…
I got a vehicle for a 5 day trip and I ended up keeping the vehicle for a extra week for that one week I was charged at a rate 2x what I agreed too and then they charged me and extra almost $200 to drop it off at the airport. But never said I could avoid that by dropping it at the off airport location. I also got a $30 charge over a month later for a speeding ticket I paid. Go to Budget Rent a car they are fair and a lot cheaper and no extra charges. I will never use them again ever! 2 thumbs down👎 👎
I got to the counter for my reservation…
I got to the counter for my reservation (which my company booked) and because I renewed my driver's license they told me I needed to pay for the rental personally. The lady behind the desk was very matter of fact and if I didn't do it she could care less. After the manager came up 20 minutes later because she was too busy doing other stuff she took the same position. Come to find out after I had to use my personal CC that I just needed to update my driver's license number on my Gold profile.
I love Hertz
I love Hertz! Cars are great and we get great perks being in the Presidents Circle! Oh, and we can rent cars all over the world without issue! Zero complaints!
Courteous Hertz employee at counter
Courteous Hertz employee at counter. Easy pickup/ dropoff of rental car. Rental car was clean and in good condition.
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