The rental process is very easy and very quick on line. Once getting to the counter you check in grab your contract and keys and out the door. The cars are always gassed, clean and ready to go. It’s j... Voir plus
Établissement
Changer d'établissement200 Fred Kane Dr Suite 104, 93940 Monterey, California, US
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Staff at MRY desk are always great. Very helpful. My only issues are that the car was dirty outside, and that the gas was at 3/4 full, which meant I had to call to let them know and then leave a no... Voir plus
Car was filthy on pickup, the return process at MRY is confusing. No signage or person to meet you on return of vehicle. Additionally, flight was cancelled and attendant refused to let us an additiona... Voir plus
There was only one agent at the desk in Monterey when we were picking up our car (mid-size SUV), so we waited about 10 minutes. As compensation, unasked for, she kindly upgraded us to a Genisis SUV;... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Coordonnées de contact
200 Fred Kane Dr Suite 104, 93940, Monterey, California, Etats-Unis
- (831) 373-3318
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4,2
Bien
22 avis
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You charged me for liability insurance…
You charged me for liability insurance and a cleaning fee. This is not right!
20 octobre 2026
Staff at MRY desk are always great
Staff at MRY desk are always great. Very helpful. My only issues are that the car was dirty outside, and that the gas was at 3/4 full, which meant I had to call to let them know and then leave a note on after-hours return to avoid an extra charge.
16 octobre 2026
The rental process is very easy and…
The rental process is very easy and very quick on line. Once getting to the counter you check in grab your contract and keys and out the door. The cars are always gassed, clean and ready to go. It’s just as easy for the return. I have rented a few vehicles and the experience has been so satisfying that anytime I go out of town I for vacation or long trip I will rent from Hertz. I am a satisfied returning customer.
11 octobre 2026
Professional and expedient service.
4 octobre 2026
consistently great service every time I…
consistently great service every time I go to the Monterey airport. The people are very kind and usually have my car ready to go. I’ve had a really great experience each time I’ve gone.
29 septembre 2026
Super quick and easy rental
Super quick and easy rental. Brand new vehicle. Great experience!
30 septembre 2026
I love hertz reliability
I love the ease and the reliability of working with Hertz. I love that Hertz always has premium space in each airport where I use them so I’m not walking out to the hinterlands looking for a no-name rental agency.
11 septembre 2026
Nice upgrade and easy drop-off.
There was only one agent at the desk in Monterey when we were picking up our car (mid-size SUV), so we waited about 10 minutes. As compensation, unasked for, she kindly upgraded us to a Genisis SUV; a much larger car and very luxurious.
At drop-off, I simply parked near where I picked it up. Very easy process.
11 septembre 2026
Perfect experience.
So fast and was from the plane to my rental car in about 10 minutes. Not kidding. I did walk right up to the counter, but it was 3 minutes and keys were in my hand. Nice car, nice service and I am grateful.
10 septembre 2026
Easy Peasy!
Pickup was a breeze, service person was friendly. Drop-off was easy. No surprise fees. Part of this was just Monterey airport being SO easy to navigate and having so few people, but all in all, I was very happy.
10 septembre 2026
Car was filthy on pickup
Car was filthy on pickup, the return process at MRY is confusing. No signage or person to meet you on return of vehicle. Additionally, flight was cancelled and attendant refused to let us an additional point to point rental to another airport. Despite being able to book online, attendant cancelled our reservation. Had to go to avis instead.
10 septembre 2026
Easy pick up and drop off.
4 septembre 2026
Some cars leak
First car was nice, but then it started leaking (on a dry day) in the passenger foot well. Water saturated my wife’s purse sitting on the floor.
I called for a replacement car, but the agent was busy with an arriving flight. The agent called back and told me that sometimes the air conditioning leaks. I have rented hundreds of cars and never had one that leaked.
They offered me a minivan because they had no sedans available. I trekked back to the airport to pick it up. It worked okay.
6 septembre 2026
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