Rented at non airport site. At airport, cars are clean (including windshield). Non airport a different experience. Staff still very friendly (as always) yet car was not clean & price still the same as... Voir plus

Établissement
Changer d'établissement1816-c Oceanside Blvd, 92054-3450 Oceanside, California, US
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Good customer service. Efficient. Easy and a great price for the week. Definitely use again in the future.
i called over 30 times when i had the car because the brakes were terrible, we barely drove the car around and i couldn’t get ahold of anyone to help me fix it. same thing happened when we flew in sli... Voir plus
Nicely done quick in and out no hassle. Thanks everyone. Larry
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Coordonnées de contact
1816-c Oceanside Blvd, 92054-3450, Oceanside, California, Etats-Unis
- (760) 722-7031
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Nicely done quick in and out no hassle.
Nicely done quick in and out no hassle.
Thanks everyone.
Larry
i called over 30 times when i had the…
i called over 30 times when i had the car because the brakes were terrible, we barely drove the car around and i couldn’t get ahold of anyone to help me fix it. same thing happened when we flew in slightly late, they then didn’t have a car for us until later in the day but the price stayed the same. i also called and talked to an employee before we even finalized our reservation to make sure the under 25 fee was only $20 daily, because otherwise we were going to go with enterprise, she then assured me it was $20 and come to find out it was $25 per day. will never be renting with hertz again this experience was awful.
Rented at non airport site
Rented at non airport site. At airport, cars are clean (including windshield). Non airport a different experience. Staff still very friendly (as always) yet car was not clean & price still the same as airport. Further, had to take Uber to my rental car vendor of choice (Hertz). No acknowledgment.
Good customer service
Good customer service. Efficient. Easy and a great price for the week.
Definitely use again in the future.
My car broke down and I used my AAA to…
My car broke down and I used my AAA to tow my car to repair shop. Through AAA I was given a car rental for 1 day. They made the arrangements with you for the car rental. I had to put down my CC deposit unfortunately at your office when I picked up the rental. I also had to pay $6. I was also advised that I would have to pay $1.33 when I return the rental. I was charged $59 for the rental. When I called the office advised me that it’s not their problem that I need to call AAA.
Love this Hertz
Love this Hertz! Fast service and I loved the vehicle they gave me!
The location and the staff are always…
The location and the staff are always amazing and professional and expedient in our selection
Always I didn't get the car as I…
Always I didn't get the car as I expected as I made the reservation.
The Hertz location where I picked up…
The Hertz location where I picked up and dropped off the vehicle seems under staffed. When I tried to pick up the car the first time I waited for 30 minutes and never had an interaction with the front desk. I went back an hour later and was able to pick up the vehicle. When I received the vehicle the interior was dirty.
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