Hertz - Scottsdale - North Scottsdale Road Avis 

Great service. Efficient and friendly.

I am requesting a review and adjustment of the additional charges on our invoice. Several fees were added that were never disclosed or approved at the time we signed for the vehicle.

When we booked online, the quoted price was significantly lower than the final amount, which nearly doubled once the vehicle was returned. We were never informed that adding an additional driver or returning the vehicle to a different location would result in these extra charges.

The return location was only changed because the original location was closed and unable to accommodate an early drop-off. This was not a change we made for convenience, but a necessary alternative due to the location’s operating hours.

Had these additional costs been disclosed upfront, we would have had the opportunity to make an informed decision. Given the lack of communication regarding these fees and the circumstances surrounding the return location, I believe it is reasonable to request that these additional charges be reconsidered and reduced.

We would appreciate your assistance in resolving this matter fairly and adjusting the final invoice to reflect the original quoted price as closely as possible.

I coudnt get the car on time even after reserving it in advance. Rest everything was good. And the car was not clean.

Mr Dean and crew at Scottsdale Motor mike we're professional friendly and quick to get me the car that I wanted and needed even though they were busy.

We had good experience with hertz and friendly staff

Easy pick up and return and car was clean and ready

Good car good folks kind folks honest folks over there at Hertz car was nearly brand new and the a/c was flawless!
I amof course referring to all the staff!

Staff remembered me, and made the whole pick up and return process easy.

Very friendly, helpful customer service! Car was clean and well maintained. This location could definitely benefit from more staffing!

Reservation, pick up, and drop off process was quick and easy. Customer service is always great as well!

Everyone at this location was extremely nice and helpful. They made picking up and dropping off the car easy. It’s also a great central location with a price you can’t beat.

Car was nice and clean. I got a bigger car than was shown (nice). The gentleman that helped me was polite and professional. Pictures were emailed very quickly. Everything at pick up went very smoothly.

The staff was superb and the price fit my budget. I need to rent again but the rates are too high so I will look elsewhere

All of the guys who were working the counter were very nice; they were a pleasure to work with , from pick up to drop off.