Staff at the office is always very accomadating and flexible with schedules to ensure rental needs are met.
Établissement
Changer d'établissement9993-a Manchester Rd, 63122 St. Louis, Missouri, US
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
made a reservation on Sunday to pick up rental on Wednesday. Got a call from the hertz location on Tuesday to inform me that my reservation has to be canceled because they have sold out and they are u... Voir plus
The agent was friendly and efficient
Staff is awesome!
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Coordonnées de contact
9993-a Manchester Rd, 63122, St. Louis, Missouri, Etats-Unis
- (314) 821-1839
Your Car Rental Deals, News & Offers
3,3
Moyen
6 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Caller showed NO empathy
made a reservation on Sunday to pick up rental on Wednesday. Got a call from the hertz location on Tuesday to inform me that my reservation has to be canceled because they have sold out and they are unsure why I was allowed to book on the website. Suggested I call other locations, called every location even the airport and there are no cars available. I’m stuck in St. Louis with a 2 and 4 year old. Then late Tuesday night I got a call about my family member passing away. I’m unable to do anything but sit here in tears. This not only caused me not being able to go home but I’m also missing my flight to Puerto on Saturday.
22 septembre 2026
Avis spontané
The agent was friendly and efficient
16 septembre 2026
Great customer service
Staff at the office is always very accomadating and flexible with schedules to ensure rental needs are met.
19 septembre 2026
My flight was delayed so I called to…
My flight was delayed so I called to ask and confirm holding my car until the next day. The person on the phone said yes it would be held. When I showed up to the location they said the car was already re-issued and reserved under someone else. With that being said, the local store manager Ernie was very helpful and was able to secure a different vehicle for me, albeit a Mini Van.
19 septembre 2026
I rented 2 cars in three week period…
I rented 2 cars in three week period and both cars were dirty.I actually had to get those them clean because I do not like dirty cars. I rent cars from hertz on a regular basis and was very disappointed. I am gold member and i have never experienced this in the past. It would be wonderful to have some type of refund as I had to get cars washed.
1 septembre 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.