I have been renting vehicles from Hertz, specifically the Thousand Oaks location for the past 2 years and have been meaning to write a review for a while. I cannot compliment the service experienced... Voir plus

Établissement
Changer d'établissement2720 E Thousand Oaks Blvd, 91362 Thousand Oaks, California, US
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Lisez les avis des autres
I've been a member of Hertz for many years and rely on them to get me the vehicle I need when travelling. The vehicle I requested was ready, clean, fueled up, and the pick-up process was quick. Drop... Voir plus
Hertz WAS the number 1 car rental company. It was my go to as I traveled the continent for my job. Cars were always in tip top condition. We knew that the cars were maintained and in excellent driv... Voir plus
Car was pre-checked and ready for pickup. Only thing is that the side mirrors had dried water spots making hard to see clearly. It seems that is a Herzt wide issue for me. Otherwise, everything else w... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Coordonnées de contact
2720 E Thousand Oaks Blvd, 91362, Thousand Oaks, California, Etats-Unis
- (805) 373-5112
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Hertz rental experience
I have been renting vehicles from Hertz, specifically the Thousand Oaks location for the past 2 years and have been meaning to write a review for a while. I cannot compliment the service experienced enough. In my opinion the best rental company out there. Joseph the manager of this particular branch in Thousand Oaks runs a fabulous operation. The staff are always courteous, attentive and efficient. Consequently, it is always a pleasure renting through Hertz and honesty I would not consider any other rental company. Highly recommended.
I’m grateful to staff that I am…
I’m grateful to staff that I am recognized as a frequent renter of Hertz. My car has been ready when I arrive. The friendly staff smile and hand me my key.
Super friendly staff
I've been a member of Hertz for many…
I've been a member of Hertz for many years and rely on them to get me the vehicle I need when travelling. The vehicle I requested was ready, clean, fueled up, and the pick-up process was quick. Dropping off was just as easy and efficient.
Car was pre-checked & ready.
Car was pre-checked and ready for pickup. Only thing is that the side mirrors had dried water spots making hard to see clearly. It seems that is a Herzt wide issue for me. Otherwise, everything else were good.
Hertz, not what they used to be
Hertz WAS the number 1 car rental company. It was my go to as I traveled the continent for my job. Cars were always in tip top condition. We knew that the cars were maintained and in excellent driving condition. Today, however, that is not the case.
We rented a car for 3 days. It was a Nissan Altima. The car was great except for the little problem it had. It was losing oil. Not sure what type of oil it lost, brake fluid,transmission oil, engine oil, not sure, but there was something out of this car that stained my pavers on the driveway. I have tried to contact them multiple times, but the only "person" I was able to reach was a robot, which multiple times transferred me to an agent. Multiple times I was disconnected. I guess anyone on their employ doesn't really get a salary as much as a power charge. 🤔
So as a result of this wonderful rental I have to hire someone to get the oil off my driveway. (Their car ruined my property with no recourse. If I scratched their property. I am positive there would be a substantial fee to pay.)
After this pathetic experience I don't believe I want to do this again especially since their agents do their clients a big favor to help. Answering the phones is especially not in their job description.
The staff and the manager were…
The staff and the manager were wonderful. They understood my needs and treated me with respect and care!
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