We reserved an SUV for our week stay in Ventura. When we arrive to pick it up, I was surprised that it was a midsize SUV. However, we were able to upgrade to a Ford Expedition without any hassle. I di... Voir plus

Établissement
Changer d'établissement6800 Auto Center Dr, 93003 Ventura, California, US
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Lisez les avis des autres
Check in and check out was quick and easy. The service light was on, but told that they just changed the oil but didn't reset it. Not sure how true that actually is. The car was quite dirty inside. St... Voir plus
This location is my home location. I’ve noticed it declining in customer service since the move to its current location. I believe the person who manages the location is living in the office. I make t... Voir plus
Reliable vehicle Return facilities at a different location
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Coordonnées de contact
6800 Auto Center Dr, 93003, Ventura, California, Etats-Unis
- (805) 339-0585
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Check in and check out was quick and…
Check in and check out was quick and easy. The service light was on, but told that they just changed the oil but didn't reset it. Not sure how true that actually is. The car was quite dirty inside. Sticky cup holders, dusty dash board, and a dead fly and fingernail.
The big dude at the counter seems to…
The big dude at the counter seems to not want to be there
Ventura Hertz
We reserved an SUV for our week stay in Ventura. When we arrive to pick it up, I was surprised that it was a midsize SUV. However, we were able to upgrade to a Ford Expedition without any hassle. I did not mind paying an upgrade fee. The Hertz staff was very welcoming and friendly.
I was charged for fuel after bring the…
I was charged for fuel after bring the car back full.
This location is my home location
This location is my home location. I’ve noticed it declining in customer service since the move to its current location. I believe the person who manages the location is living in the office. I make this assumption as one day I came and dropped off my rental before the property was opened and the front door was open and he was asleep in the back office. The vehicles are not getting cleaned properly. I’ve taken my rental to the car wash because it was not clean. Definitely a different experience than what I get from other locations. I’ve asked multiple times for an after hours drop box but nothing happens or explained why.
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