Highbridge Caravans Avis 

1 281
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We feel that all staff at HIGHBRIDGE CARAVANS who are located near to Burnham-on-sea, Somerset are worthy of our gratitude especially Shaniece (hope I have spelt your Christian name correctly?) who s... Voir plus

Noté 5 sur 5 étoiles

mike the salesman at Highbridge was really helpful and accommodating when we bought our new caravan, he made the process from start to finish easy and enjoyable. when we went to pick up our new carava... Voir plus

Noté 2 sur 5 étoiles

The sales process was fine and we bought a second hand Cara and and starter kit, deliver was promised to a campsite. After a couple of weeks we went to the campsite to spend a few days 1t was obvious... Voir plus

Noté 5 sur 5 étoiles

Great customer service, can't recommend them enough, especially Mike Ford and the caravan sales team, and the Reception staff at the Highbridge centre and the team at Highbridge Devon. So helpful in... Voir plus

À propos de l'entreprise

  1. Magasin de matériel de camping

Écrit par l'entreprise

Highbridge Caravan Centre is a family run business with over 60 years of experience. As one of the Country’s largest Outdoor Leisure Companies, our success has been founded upon excellent customer service. With the launch of our online shop, we are able to deliver this same high standard throughout the UK. Browse through a huge selection of products including Caravan & Motorhome Accessories, Tents, Camping Equipment and Outdoor Leisure Accessories.

Highbridge Caravans Details

Écrit par l'entreprise


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
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1 étoile

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N'a pas répondu aux avis négatifs

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4,4

Tous les avis

(1 281)

38 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Sales & Aftersales

Purchased our Adria Twin Campervan from Adam @ Highbridge who was most helpful with our purchase and with our colour choice by showing us other brands in the same colour, he is both informative and knowledgeable.
Weve had a few minor issues requiring Warranty claims and one slightly more significant but all were fixed in a timely fashion considering all the logistic and parts issues around the world which delayed the arrival of some of the parts, it just requires some patience on everyones part. I would like to pass on my Thanks too Simon in aftersales and all the team behind the front desk @ Aftersales who were all very pleasant and helpful, well done Highbridge.

7 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Good price

Good price, free delivery and very quick delivery. Good up to date communication.

30 janvier 2023
Noté 1 sur 5 étoiles

Bad customer service and attitude

They let us do a 6 hour round trip and 1.5 hour handover to collect a motorhome only to find accounts werent in on Saturday so they could not check the money had arrived!! (they knew we were coming to do a money transfer so why did they not say? We’d been advised not to transfer any money before checking the vehicle, just as well as it turned out!!) But they had confirmed on the phone that a transfer on a Saturday would not be a problem) We were surprised to see there was new damage to the back of the vehicle which they weren’t going to mention but my photos showed it wasn’t there before, and some bits missing from inside to make up the bed. We weren’t allowed to look at the V5C (later found govt site recommends you ask to see it and gives you a list of what to look for). We decided not to purchase and we’re refunded our deposit. Staff were very helpful when we were agreeing to purchase it but different staff were there on collection day with very questionable attitudes apart from the handover guy who was brilliant. Oh add to that our account was hacked a few days after we’d used it with them and they were the only retailer we’d used it with. When I let them know so they could check their systems or whatever they didn’t seem interested.
A very poor experience and we would never recommend them.

10 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

£200 including UPS Delivery.

£200 including UPS Delivery.

Ordered the Caravan cover on Sunday, delivery Tuesday, fitted Thursday. It fits a 1946 American Chevy truck, well enough to protect it when its outside.

Very pleased with the quality

10 janvier 2023
Noté 1 sur 5 étoiles

Deceitful

Before anyone buys a caravan from Highbridge caravans Somerset please ask me and I tell why ?
Isn't that right highbridge aftersales team
Regards C Williams

24 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

An excellent experience at Highbridge…

An excellent experience at Highbridge Caravans. Nathan, the salesperson, Steve, the handover person and Julie who handled the final paperwork were all very professional, efficient and extremely pleasant. The handover was extremely comprehensive, exceeding our expectations. We are so glad we chose Highbridge Caravans for our new caravan.

16 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Great Team Member

Had a few queries today and Liz Francombe in the sales office has been lovely to deal with, very knowledgeable and friendly. A credit to Highbridge.

14 novembre 2022
Noté 5 sur 5 étoiles

We had booked our caravan in at…

We had booked our caravan in at Highbridge for them to investigate a noisy brake issue. Unfortunately on my way to them we had a minor incident causing damage to skirt rail. Leighton and his service and repair team could not have been more helpful. The break issue was resolved without any quibbles, an estimate provided for repairs and sealant applied so as not further water damage could occur until repairs can take place. 1st class service by a great team. Thank you
. Keith and Rita

27 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

I have ordered my stuff

I have ordered my stuff
However I need to talk to someone but only got answer machine not good that.
And not enough time on machine to leave a message needs improvement.
On a good note you had what I wanted .you replied to my email and problem solved

19 octobre 2022
Noté 5 sur 5 étoiles

Repairs to our Coachman Laser caravan…

We purchased our Coachman Laser caravan new from the Devon Branch of Highbridge Caravans. We recently required some warranty work to be carried out and I can only state that the service we have received from the After Sales Service Centre at Teigngrace Devon Branch has been exemplary. Interest shown in the issues of concern, a schedule of the planned time in workshop and on collection a full description of the work undertaken. The Caravan was clean and the carpets vacuumed ready for our collection.
A special mention for Rebecca who had complete oversight of the work from the start to our collection. Thank you, we really appreciated your help and attention to detail.

19 octobre 2022
Avis spontané

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