Bad experience
We had a terrible experience at high scores Bracknell today, we decided my sons end of treatment party there as he has just rung the bell after two long years of chemotherapy, the staff were rude, the facial expressions and body language used towards us total unacceptable, they had some much information wrong about the party, my son and guests yet when we corrected them they still continued to get the information wrong, we felt we was constantly being watched by the staff which was very intimidating, the children were eating in the party room, as soon as the 30 minutes was up in the party room, they wanted to leave immediately the poor children were still eating, the party host just sat there looking so uninterested, the person in charge of today was so rude the looks that he gave us was not nice at all, such a bad experience, I will be calling the head office on Monday to make a complaint , we paid a lot of money for the party and should not be treated the way we was treated
20 décembre 2025
Avis spontané