Hillington Motorcompany Avis 

We do have a car we love that we bought from these guys but the advert was misleading stating full service history, fewer previous owners etc. We queried the service history issue when we saw the paperwork and were told that the main dealer (Mercedes) would have it all digitally and would share it when we owned the car. Not true, Mercedes have no history of servicing our car. When I wrote a review on Autotrader the response is emotionally unhinged, accusing me (falsely) of lying in several issues. They do have some unusual cars, which is appealing, but please do check all paperwork before you put down a deposit because it is legally tricky to get the deposit back unless you can prove something is wrong. We have now found that the air filter is clogged, which was claimed to have been changed in 3 months ago, it was probably changed when last serviced 4 years ago. They will get away with the minimum they can. We did find something didn't work before we paid the deposit and it was fixed properly before we picked the car up - so they can do things if they want (perhaps before you pay though). Be aware that they try to add an admin fee in - if they haven't told you of this in advance then refuse to pay it - harks back to the old days of dodgy dealerships.

AVOID AVOID AVOID
My mum has bought a car there couple months ago. The day after the registration plate fell off... She went to a garage to have it re-fitted and to have the car inspected. They found a number of issues, we informed Hillington Motor Company about them but they didn't really care. They took the car back in and replaced the brake pads (brake pads were fitted incorrectly - it was one of the issues and the cheapest one to fix). And they put new MOT on it, but didn't fix any of the other issues. My mum took the car to another garage to have it fully inspected and to have inspection report produced. The list of issues was pretty long... Few of these being issues with injectors, shock absorbers, dual mass and a lot more. She then took it to third garage to be 100% sure that the other garages are not 'just making these issues up to make my mum pay for things that don't need fixing' (in Hillington Motor Company's words). They found the same issues and estimated costs of repairs around £2,000. My mum showed these reports to Hillington Motor Company and asked to either issue her a full refund and take the car back or to fix these issues, but they refused both of these options (even though all of that happened within 30 days of purchase). AVOID!!!

If you’re going to buy a car, it would be a good idea to get it checked out by someone else firstly because there will more than likely be a huge fault in it that should be picked up on the mot they apparently put the car through. The staff will try to intimidate you if you do try raise any concerns with them. I’d save yourself the hassle and buy elsewhere!

Sold me a Mercedes for 11k, with minimal 1 month warranty. Car developed injector leak less than 3 weeks after purchase, they wriggled out of the warranty because small print (unmentioned) limits warranty to 1000 miles - which was exceeded by 300 miles - mostly due to the drive home from Glasgow to Cornwall. Have even refused to make a contribution to the £500+ repair bill.

Dear Customers Please contact Dundee/ Glasgow trading standard and companieshouse before delaign with this business. same director/owner running this business also used to run other car dealerships known as westline motor company and not a trustworthy person, Hi Director of Hilngton company( I do not want to name you here but customers can verify your name and details with companieshouse website) pelase get in touch with Dundee court to defend existing ccj against your name and previous companies. you have been ignoring my letters, you changed business name/address and been ignoring court letters and bailiffs for a few years now. and running same business under diffrent name to avoid your responsibilities and this is not acceptable by us customers. please kindly get in touch with Dundee court to solve ccj which I have outstanding against your name, after all £500 is not worth all the hassle and if you need to do all this for £500 then you shouldn't be in business in first place.