Totally unimpressed by the customer service or should I say the lack of provided by the Sales Manager Glenn at Derby. When you are spending a significant amount on a new campervan that was ordered at... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We bought a camper from these people around 3/1/2 years ago, they were very helpful and knowledgeable which was a great help as this was are first camper. Cleaning the van today 5/7/24 we noticed a s... Voir plus
Having purchased a VW camper approximately 4 years ago from Hillside we must praise everyone involved in the great service we have received. A recent habitation check was carried out efficiently and... Voir plus
Have now contacted Hillside several times since purchasing my 2010 Cromford from a dealer, with various different queries! Kelly and Cath have been very helpful, most recently helping me to diagnose a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Hillside Leisure we manufacture a range of campervan conversions and motorhomes built on the VW T6, the VW Crafter, Nissan NV200 and the Renault Trafic.
Coordonnées de contact
Chequers Lane, DE21 6AW, Derby, Royaume-Uni
- 01332207976
- sales@hillsideleisure.co.uk
- www.hillsideleisure.co.uk
3,8
Bien
45 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Terrible after sales service
Great design and generally good build. Terrible after sales service.
It has taken two and a half years and A LOT of chasing to rectify faulty elevating roof.
Not acceptable for a product of this price.
18 mars 2022
Avis spontané
Very Happy Hillside Campervanners!!
We'd been researching campervans for years and were lucky enough to have Hillside (our top choice) on our doorstep in Derby, so visited often over that time with a huge number of rookie questions that were answered with clarity and patience, and importantly with no hard-sell!
We collected our Birchover SWB 150ps manual in April '21 - we wanted to see how the 'van performed before leaving a review. So having just returned from our 13th trip, we can confidently say it performed brilliantly.
Thomas (for the purchase) and Cath (for after sales) have been a joy to deal with!
We found everything to be right - the price, the design, the quality - and it suits us very well.
We wanted a large fridge and found their larger than standard 65 litres is great, we wanted to be able to free-camp and found the solar panel meant that not once did we need to plug into electric on our recent 5wk tour of France (for fridge, lights and mobile phone charging).
We were concerned about whether there'd be enough storage space for a longer trip but there was too much!! We were filling extra space with foam mattress off-cuts (we do have a history of travelling light tho!)
We haven't needed the awning yet but may be glad of it in Spain next year 🤞
We just want to say a huge thank you and Merry Christmas to the Hillside Team - Homer's been a life enhancer!
4 décembre 2021
Avis spontané
Very happy customer!!!
Very happy customer!!!! We recently bought an automatic Birchover S conversion direct from Hillside Leisure and we are COMPLETELY delighted with the vehicle.
Great design, high build quality and good value for money compared with other converters.
The collection, support and aftersales service was superb. (Cath in aftersales is passionate about her work and a great ambassador for Hillside Leisure)
Well worth the waiting list!!!
With regard to the sales department and sales staff at Hillside Leisure - they were a joy to deal with them.
* Plenty of conversions to view
* Very relaxed with no sales pressure whatsoever
* Plenty of samples available (e.g.paint colours, furniture colours, flooring, etc) to help choose a colour scheme
* High quality components (e.g SCA folding roof, RIB folding bed)
* Great prices
* Well designed and practical conversions
* VW and type approval
Many thanks to Thomas and Ben in sales for making everything straightforward.
Highly recommended 👍
12 juillet 2021
Avis spontané
Excellent build quality and value
We bought a Hillside Birchover VW camper in September. Brilliant support throughout the purchase, including finance advice. Very good after sales support. All of this despite us living hundreds of miles away on the Isle of Skye. The van is perfect and the build quality is excellent. (Cosy in winter too.) No wonder they have won many awards. We can recommend this company, based in Derby 100%.
6 novembre 2020
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.