I had a problem with My Order and didn't receive a reply for several days. As you can expect I was disappointed. Then I received an email stating, sorry for delay, we have been checking with the Post... Voir plus
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Lisez les avis des autres
Cheap quality compared to brands like Rowes. It lacks that distinct honey taste so you know it has been adulterated with other products Price reflects the quality.
L'entreprise a répondu
Bought the energy gel for when I go running and it is absolutely fantastic. Genuinely get a good 20 minutes of what feels like a boost, it’s all natural too. Would highly recommend for any runners/hik... Voir plus
I’m addicted to the salty sweet honey from Hilltop and had been struggling to find it in supermarkets - so was thrilled to see I could purchase online. It arrives quickly and well packaged. I’... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Honey for the Honey Heads 💛 We don’t just make honey, we live for it. Experience a taste perfected by obsession.
Coordonnées de contact
Hilltop Honey Ltd, SY16 1DZ, Newtown, Royaume-Uni
- 01686 689027
- info@lovehilltop.com
- www.hilltop-honey.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 46 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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I've used Hilltop Honey on a couple of…
I've used Hilltop Honey on a couple of occasions now and always found them to be efficient in the service they provide and communication and updates for my order is always very good.
The product itself are always agreeable with me and I've never had any gastric issues when using them.
Just started to trial the energy sticks…
Just started to trial the energy sticks during my long runs and so far good no tummy problems/cramps!
Great delivery and well packaged too
LOVELY HONEY ,GREAT SERVICE
Tastes and smells like golden syrup
Tastes and smells like golden syrup. Don't be fooled !

Réponse de Hilltop Honey
Happy.customer
Bought hilltop rumny honey best one i tried very good valuefor money iwill only buy this now
Customer service needs an overhaul.
Hilltop Honey had a fantastic half-price offer on for Black Friday. I bought six jars of their Manuka honey. It arrived in a box big enough for sixty jars, with absolutely no packing to protect the small amount of jars from rolling about inside the huge box. One jar was broken, and my experience with customer service was gruelling. I don’t know if they had a lot of issues because of the Black Friday rush, but I experienced apathy when I asked for a refund for my jar ( I paid £4 for a jar usually £8 ). My money is very important to me these days, I will hound companies for a refund.
So, I eventually got my refund, but what amazed me was they didn’t think to even offer me a money-off voucher for a future purchase. I even told them this lack of sweetener was a surprise, but they weren’t bothered.
I think their customer service is among the poorest I’ve encountered.
The product is okay, but I think it’s generally overpriced.
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UPDATE 12/02/25 :
Yo Hilltop, your customer service replied to my review after more than two years !!!
I’ll never purchase your honey again, sorry. It’s constantly on offer in my local supermarkets, but I still wouldn’t buy it.

Réponse de Hilltop Honey
Environmentally unfriendly
I received an order of agave nectar, the bottle is 7”x4” - it came in a huge box 15”x11” and 12” deep and also contained half a bin bag of polystyrene chips. This is the most disgustingly environmentally unfriendly and ecologically unsound practice I’ve ever come across. You could have packed at least 30 bottles in the box. Shame on you Hilltop honey, you should be ashamed of yourselves.

Réponse de Hilltop Honey
Best Honey.
Tried honeys from elsewhere but none came close to Hilltop Honey. Best quality, cheaper than elsewhere and great company.
Well updated and prompt delivery. I am hooked and will always buy from you guys.
Terrible taste to it threw the jar in…
Terrible taste to it threw the jar in the bin,tasted like medican years ago avoid and waist of money

Réponse de Hilltop Honey
Delicious honey!
Have tried the different flavours of Hilltop Honey and my favourite is the Welsh Blossom. I use it in my tea and on top of my porridge or toast. I also like the honeycomb! A sweet treat!

Réponse de Hilltop Honey
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