Outstanding Service - Highly Recommended! I recently had the pleasure of purchasing a car from HML Motors , and I cannot express enough how impressed I am with their service. From the very beg... Voir plus
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Great and professional company. Bought a car about a month back, smooth and easy transaction and lovely people. Their after purchase care has been nothing less than fantastic. Have had a couple of iss... Voir plus
Brought a car from these last May, couple of months after buying I go to get new tyres as the sensors kept going off due to no air to find out there were cracks in the rims, then 11 months later the c... Voir plus
Bought a Jaguar from HML in May 2001, said I would leave him a review on trust pilot but decided to see how the car went, Well, it's ben perfect apart from a rough paint job on one side, but hey, thes... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Here at HML motors we have many years of experience in the motor industry and a wealth of experience to complement our business. Our knowledgeable and dedicated team will offer you a level of service and customer care that main dealerships often struggle to provide. We have a very high turnover in stock and to achieve this we work on a lower profit margin than most of our competitors which in turn gives you, the customer, a very high quality car at less than the average price. We work on a fixed price system and we do not have any hidden administration charges. All used cars in our showroom must pass a rigorous 62-point PDI check in order to receive the HML Motors Stamp of Approval. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us. At HML Motors we don't just sell cars, we do everything possible to get you driving your perfect car. We pride ourselves with offering main dealer quality and customer care without the main dealer prices. We also offer finance at competitive rates. We can tailor a finance package to suit the needs of our customers. Our finance specialists are also able to provide finance to those who ordinarily would not be able to get finance, whether this is because of bad credit rating, or being a member of the armed forces, or being self employed, no matter what your situation is we are usually able to help. We are proud to offer you very competitive pricing with first class customer service, so please browse our stock list at HML Motors. We stock a range of used cars to suit all budgets and lifestyles and we are sure to have the right car for you. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance Our friendly staff will go the extra mile to guarantee that you receive the advice you need. At HML Motors we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Chorley and find your perfect car. We look forward to meeting you.
Coordonnées de contact
Back Ashby Street, PR7 3DR, Chorley, Royaume-Uni
- 01257 367430
- sales@hmlmotors.co.uk
- www.hmlmotors.co.uk
4,3
Excellent
66 avis
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Buying a used car from HML was a…
Buying a used car from HML was a pleasure, Eddie was really helpful and friendly. Excellent communication, fair price and high quality cars. The after service is great, nice to be looked after even after sale. I would recommend HML to family and friends and will go and see Eddie for my next car.
28 juin 2018
Avis spontané
Absolutely amazing service from start to finish! 5*********
What else can i say other than what an amazing company to deal with. There was never any pressure to buy and were professional throughout the whole process. We went to view a Mercedes A Class late afternoon after they stayed open for us. As i had never taken finance out before they explained everything properly. The car itself was absolutely spotless, we couldn't fault anything about the appearance or performance of the car. When i am ready to look for a new car again i will certainly be returning to this garage and will definitely be recommending to friends and family. Thank you so so so so much for such a positive 5 star experience.
20 juin 2018
Avis spontané
Bought Audi A4 and couldn't be happier
Bought Audi A4 and couldn't be happier. Great service from knowledgably guys in a welcoming and friendly environment. Quick as well so not waiting around or waiting weeks for the deal to go through. Car was clean and in great condition as advertised. Would definitely use again and will be recommending to others when they are looking for their next high-end car.
4 juin 2018
Avis spontané
5 Star! Definitely recommended.
Bought a car from HML today and the two guys working there were really good help. Could not fault anything. They went the extra mile to make sure I was happy with everything and were very genuine. The car is in good condition and I would definitely recommend anybody who wants to buy a used car to visit this dealership and have a look around because I know that you will not be disappointed.
2 juin 2018
Avis spontané
Excellent service and very friendly
21 mai 2018
Avis spontané
Avoid like the plague!!
Avoid like the plague!!
Rude/abusive and threatening manner
Keep away from this cowboy trader, lies about refunds
3 mai 2018
Avis spontané
Réponse de HML Motors
Firstly this review has nothing to do with HML Motors. Here at HML Motors we have never had to issue a refund as all of our vehicles are of the highest quality and are put through a 82 point mechanical check and once it passes through its check without any issues only then does it get a HML stamp of approval and advertised.
The review is relating to some cladding sheets which i purchased and 1 of the sheets arrived damaged which i immediately took pictures of and reported. I also advised as the job needed to be finished on that day i will purchase a sheet from elsewhere and therefore if that sheet can be refunded. After 2 weeks had passed i had still not received a refund so a politely advised that if the company will not be refunding me then i will have no option but to report the matter to trading standards to which i got a reply saying 'Don't threaten us with trading standards and that it has been passed to accounts'. I waited an extra week but still did not receive anything so i contacted trading standards who advised me to send a formal letter which i did and again it was ignored. After speaking to trading standards and my Bank they have advised they will now be dealing with the matter. The sheets were delivered on 28th March 2018 and the damaged item was reported on 28th March 2018 and till this day i am yet to receive a refund but will eventually get it from my bank. In reply to the review i left his argument was that he has not refunded me because i sent many letters/emails and now its down to the bank. He has acknowledged that a refund is due but is not willing to refund me.
He has sourced out my business and left a negative review to get back at me for leaving a review when all i did was leave an honest review to protect customers from being ripped off.
He has said i lie about refunds which will make customers assume i don't refund them when in fact i don't owe anyone a refund. I have been in this trade for many years and i have yet to have a customer come back for a refund. I have built the business on great customer service and more importantly on trust.
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