Easy to navigate from searching all products to checking out at the end. Also, the prices are usually very good. Prompt delivery to both home and store addresses, and communication cannot be bettered.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement3-6 Castle Place, Donegall Arcade, BT1 1PT Belfast, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Items were packaged well however the product label was stuck to the box of the funko pops. This is not a huge issue for me as i am not a collector of them but this absolutely could be if you want your... Voir plus
L'entreprise a répondu
HMV consistently delivers on all fronts. Excellent service, items arriving in pristine condition, well packaged, and their stores are amazing. You could spend all day in a store. I've recently or... Voir plus
L'entreprise a répondu
Ordered two vinyl records via click and collect. Both arrived on time and I collected with no trouble. However one of the LPs has minor tears on the packaging. However this won’t be noticable without... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Belfast
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
3-6 Castle Place, Donegall Arcade, BT1 1PT, Belfast, Royaume-Uni
4,7
Excellent
500 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I pre ordered a cd to be delivered to…
I pre ordered a cd to be delivered to HMV Belfast.As the Belfast branch was closed for renovations I was told the cd would be posted to my home address.A week later and it still hasn't arrived.
8 juin 2025
Réponse de hmv (UK) - Belfast
Hello Gordon,
Thanks for leaving a review. As previously advised, as soon as Royal Mail return your parcel to us following a delivery error, we will get you refunded in full. We hope this helps.
Trust order and on time
Never ordered cds before so I can’t really say this was an experience i just like to shop.the Belfast store is temporarily closed for a refit
29 mai 2025
Réponse de hmv (UK) - Belfast
Hi Sandy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dvd box set fantastic *****
Dvd box set fantastic *****
Ordered on 29th April 25 didn't receive until 8th May 25
Even though it said 48 hours delivery
Very disappointed as the dvd box set was a birthday present for the 5th of May.
10 mai 2025
Réponse de hmv (UK) - Belfast
Hi Rhonda,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
Réponse de hmv (UK) - Belfast
Hi Chrstine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Réponse de hmv (UK) - Belfast
Hi robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was served by Martha who was very…46-585-11
I was served by Martha who was very pleasant and helpful.
Survey Number:
46-585-11
John Boyd
13 avril 2025
Avis spontané
Réponse de hmv (UK) - Belfast
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great store
Very helpful staff Rory was very attentive and helped me get what I was looking for 😁
10 avril 2025
Réponse de hmv (UK) - Belfast
Hello Kelly
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Needed the 7'' vinyl of The Beatles…
Needed the 7'' vinyl of The Beatles "Now And Then". Aoife made the experience excellent overall. Record wasn't in stock on the day I was in the store, but she did the business of ordering it in quickly and efficiently with friendliness, good humour and considerable knowledge of music. Very friendly young lady and an asset to HMV's Belfast branch. "Now And Then" arrived a couple of days later, and is now framed and up on the wall.
1 avril 2025
Réponse de hmv (UK) - Belfast
Hi Michael
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fast order and collection.
Fast order and delivery to HMV store I had choose to collect. Friendly staff who fetched my order promptly.
5 avril 2025
Réponse de hmv (UK) - Belfast
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Réponse de hmv (UK) - Belfast
Hi PHILLIP
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Belfast
Hi Angela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Belfast
Hi Marc
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Manger denied refund
Great service by worker named Larissa, very polite but I went for a refund and the manger in Belfast, said no without reason, even though it was £10, but gave my male friend a refund for the same thing
29 mars 2025
Avis spontané
Réponse de hmv (UK) - Belfast
Hello Faith
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
My cd arrived almost a month after the…
My cd arrived almost a month after the release date. I was kept informed by email of lack of stock but this did not help either the disappointment caused.
26 mars 2025
Réponse de hmv (UK) - Belfast
Hi Wendy,
Thanks for leaving a review. We were sorry to hear of your disappointment with regards to the supplier delays, however we are pleased to see that this has since arrived with you.
Réponse de hmv (UK) - Belfast
Hi Jacqui
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Online shopping
As someone who has a chronic illness and can no longer shop on the high street, I love being able to order online with HMV, and delivery is always fast and reliable. Prices are great too and I’ll always shop with HMV online. Highly recommend 🙂
20 mars 2025
Réponse de hmv (UK) - Belfast
Hi Stacey
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Réponse de hmv (UK) - Belfast
Hi Eve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
If you can't find it yourself - just ask!
Staff couldnt locate the one copy of "Off With Her Head" by Banks that their system said was available in store but were happy to order me one which only took a few days.
13 mars 2025
Réponse de hmv (UK) - Belfast
Hi Nathan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The dvd arrived on time and safely.
14 mars 2025
Réponse de hmv (UK) - Belfast
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.