I ordered Sepultura "Roots" via click and collect. I chose to collect at the Bexleyheath store. After six days, I still hadn't received notification to collect, but I visited the store anyway, as I... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement46 The Mall, DA6 7JJ Bexleyheath, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
So pleased HMV have stores again, I visited the store at Bexleyheath and it was nice to flick through vinyls again. Unfortunately didn’t have the vinyl I was looking for so ordered it online, Easy to... Voir plus
L'entreprise a répondu
I needed a Blu-ray for a birthday present and I saw online that another branch had it in stock, but not my local HMV. I went into my local branch at Bexleyheath and spoke to a very helpful assistant w... Voir plus
L'entreprise a répondu
Always impressed by choice and value of Hmv+ free postage over £20 is a good deal.items usually arrive quickly and within promised timeslot.overall extremely pleased with hmv.com but also enjoy physic... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Bexleyheath
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
46 The Mall, DA6 7JJ, Bexleyheath, Royaume-Uni
4,8
Excellent
253 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de hmv (UK) - Bexleyheath
Hi Mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly and helpful staff, got exactly what I needed
Very friendly and helpful staff, gotvexa tly
6 janvier 2025
Réponse de hmv (UK) - Bexleyheath
Thanks for the kind 5 star review for our Bexleyheath store Betty!
Réponse de hmv (UK) - Bexleyheath
Hi Maya
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bexleyheath store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great customer service
Great customer service. An item I requested was ordered for me and came very quickly. Would definitely shop again.
30 décembre 2024
Réponse de hmv (UK) - Bexleyheath
Hi Kerry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Served by Sadie and helped me get the…
Served by Sadie and helped me get the film I wanted. As an "older" person she made it easy for me to order
23 décembre 2024
Réponse de hmv (UK) - Bexleyheath
Hello Shirley
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Be nice to people, and smile
Very efficient, very friendly, very quick on serving and the guy that served me , he’s name was WES . Very helpful and very experienced . I’d go back again .
22 décembre 2024
Réponse de hmv (UK) - Bexleyheath
Hello Kirstey
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Bexleyheath store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Ordered in store for store pick-up
Ordered in store for store pick-up.
Very helpful and friendly staff.
My item was delivered to the store and I had plenty of updates as to when I could pick it up.
Very happy with the service.
20 décembre 2024
Réponse de hmv (UK) - Bexleyheath
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Sales assistant was polite
Sales assistant was polite, helpful and friendly. Great service
18 décembre 2024
Réponse de hmv (UK) - Bexleyheath
Hi Dawn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great in-store service!
I ordered Sepultura "Roots" via click and collect. I chose to collect at the Bexleyheath store. After six days, I still hadn't received notification to collect, but I visited the store anyway, as I was in the area.
At the counter, I explained that it was a long shot and that the order may still not be ready for collection. However the member of staff was extremely helpful and went through the morning's goods inwards and found my order. Excellent commitment there!
It should also be noted that I ordered another LP online for delivery. That arrived bang on schedule.
18 décembre 2024
Réponse de hmv (UK) - Bexleyheath
Hi Mr
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
I was really impressed with the person…
I was really impressed with the person who served me as he remembered to item number that I went to pick up without having to look twice. Great memory.
15 décembre 2024
Réponse de hmv (UK) - Bexleyheath
Hi Jacqueline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful and efficient Assistant.
6 décembre 2024
Réponse de hmv (UK) - Bexleyheath
Hello Dorothea
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very good purchase :)
Very good purchase and super friendly and helpful staff, however purchase took quite a bit longer than expected. Still i absolutely love HMV as you always have exactly what i’m looking for :)
11 décembre 2024
Réponse de hmv (UK) - Bexleyheath
Hello Ruby
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Keeps you informed and helpful stafc
8 décembre 2024
Réponse de hmv (UK) - Bexleyheath
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Great service, collected what I had ordered on time, even browsed after being shown sale items and made further purchase!! Thanks Wes!
5 décembre 2024
Réponse de hmv (UK) - Bexleyheath
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The. miles. davis. 54. cd
The. miles. davis. cd. only. took. 3. days. to. collect. staff. very. freindly
30 novembre 2024
Réponse de hmv (UK) - Bexleyheath
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
very friendly staff .Quick service
2 décembre 2024
Réponse de hmv (UK) - Bexleyheath
Hello tracey
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Great customer service in store finding…
Great customer service in store finding and ordering the right product delivered and collected very happy customer
26 novembre 2024
Réponse de hmv (UK) - Bexleyheath
Hi Robert
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Lovely staff
25 novembre 2024
Very helpful and polite staff
Very helpful and polite staff. Helped me with my purchase. Had it delivered to me which arrived on time and well packed
24 novembre 2024
Réponse de hmv (UK) - Bexleyheath
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ben in hmv bexleyheath was very helpful…
Ben in hmv bexleyheath was very helpful not pushy and let me make my own mind up explained everything very helpful
17 novembre 2024
Réponse de hmv (UK) - Bexleyheath
Hi Maria,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.