hmv (UK) - Bromley Avis 

286
TrustScore 4.5 sur 5

4,7

Unit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Not many places sell CDs these days, but thankfully HMV do. The website said the CD I wanted was available via click and collect, but when I called the store I was told the option was not available as... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went in store to find some vinyls for my sons birthday, unfortunately they had no stock.Lovely young lady ordered them in-store for me and i collected them today. The staff in the Bromley branch are a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our granddaughter requested a limited edition vinyl album, but online it was not available. Went into HMV in Bromley, asked the fella behind the counter for this specific album and within 5 minutes... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de musique
  2. Magasin de disques compacts
  3. Magasin de DVD
  4. Magasin de disques
  5. Magasin de matériel Hi-Fi
  6. Magasin de t-shirts

À propos de hmv (UK) - Bromley

Écrit par l'entreprise

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Écrit par l'entreprise

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Coordonnées de contact

  • Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

286 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(286)

31 016 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience picking up online order

Great experience picking up online order.

11 avril 2026
Logo de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley

Hi Anonymous

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Noté 5 sur 5 étoiles

At the collection point the cashier was…

At the collection point the cashier was very polite and helpful

7 avril 2026
Logo de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley

Hi Paul

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Ordered LP delivered to shop only took…

Ordered LP delivered to shop only took 3 days. Very pleased

4 avril 2026
Logo de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley

Hi Ann

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Very good service

3 avril 2026
Logo de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley

Hi Christopher

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles
Logo de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley

Hi Roy

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Noté 5 sur 5 étoiles

Happy with my recent purchase

Happy with my recent purchase, three albums for £66.00 is a good deal, delivery was quick to the store and the click & collect process was simple.

30 mars 2026
Logo de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley

Hi Flavio

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 1 sur 5 étoiles

Shit just shit

5 mars 2026
Logo de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley

Hi John

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.

Noté 5 sur 5 étoiles

Great service and great staff

Great service and great staff

26 mars 2026
Logo de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley

Hi Diane

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Ease of use on the website

Ease of use on the website

27 mars 2026
Logo de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley

Hi Miss

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

BTS are back and HMV are on time!

Getting a pre-ordered album by BTS delivered on the day of release was fabulous.
Service always great by HMV

26 mars 2026
Logo de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley

Hi Jacqui

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Noté 5 sur 5 étoiles

Great!

Fast and fabulous customer service when went into the store to collect.

16 mars 2026
Logo de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley

Hi Lina,

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Email stating item would be in store…

Email stating item would be in store earlier than expected was wrong.
Staff in store (Bromley) were excellent on both days that I called in to collect my order, very helpful & went above & beyond to be helpful.

18 mars 2026
Logo de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley

Hi Stephan

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 2 sur 5 étoiles

it took parcel force two weeks to…

it took parcel force two weeks to deliver my order
bur i have not watched it yet

17 mars 2026
Logo de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley

Hi Karen,

Thanks for getting in touch.

We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.

We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.

Noté 5 sur 5 étoiles

Pleasant shopping experience.

The young man who served me was very pleasant and helpful. He is obviously interested in the customers; and takes time to engage in conversation with them.
Pleasant experience.

12 mars 2026
Avis spontané
Logo de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley

Hi Bernard, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Efficient

Efficient, friendly and knowledgeable

8 mars 2026
Logo de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley

Hi Chris, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

100% satisfaction.

100% satisfaction.

8 mars 2026
Logo de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley

Hi Mr Lewisham

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Helpful in store with great delivery.

Recieved great service at their Bromley branch. Helped me find and order what I needed, even getting it delivered to my home on day of release.

11 février 2026
Logo de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley

Hi James

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bromley store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Great customer service

Great customer service

24 janvier 2026
Logo de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley

Hi Valentina, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Alright in the end

The staff at the store were great flagging up that my original choice( both the first and replacement disc) were defective and allowed me to pick something else. Will certainly use this store again.

17 janvier 2026
Logo de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley

Hi Philip

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 4 sur 5 étoiles

Good service

Good service, no hassle ordering and it was delivered on time. But the delivery guy just left it on the door without ringing the bell, I only realised it was delivered because an email was sent. Maybe there’s a way to specify how it should be delivered but I haven’t seen it.

16 janvier 2026
Logo de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley

Hi Kiyan

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus