It’s always great to go into the Grimsby store- I couldn’t see what I wanted but with the help of the staff I was able to order the DVD – I was sent an e-mail when it was ready to collect from the sto... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit J, Freshney Place, DN31 1QL Grimsby, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Recently ordered Daft Punk 10th anniversary edition for my Son. Thankfully being a tad “old school” I ordered it online but to be collected from HMV Grimsby. I received an email when it arrived in... Voir plus
L'entreprise a répondu
My adult brother has cognitive problems and watching tv box sets and movies is his main pastime. The staff in Grimsby HMV are very patient and helpful and go the extra mile to find or order films he i... Voir plus
L'entreprise a répondu
I purchased a dvd and the case was smashed on delivery, the outer package was fine just the plastic case the dvd’s were in
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Grimsby
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
Unit J, Freshney Place, DN31 1QL, Grimsby, Royaume-Uni
4,7
Excellent
185 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de hmv (UK) - Grimsby
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Was so quick and easy walked into tQUICK & EASY !!!he…
Was so quick and easy walked into the shop picked up the CD i had ordered and walked out again 2 minutes !!!
7 octobre 2023
Réponse de hmv (UK) - Grimsby
Hi Phil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivered with care and consideration
Delivered with care and consideration, on time and really pleased with the service - thank you
6 octobre 2023
Réponse de hmv (UK) - Grimsby
Hi Carol
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Review
There was a problem with the first dvd sent out however the store was very helpful and helped me swap it for another one and the problem was resolved quickly
22 septembre 2023
Réponse de hmv (UK) - Grimsby
Hi Joshua
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Grimsby
Hi phoebe
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Réponse de hmv (UK) - Grimsby
Hi Andre
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Price was OK arrival of good ok
10 septembre 2023
Réponse de hmv (UK) - Grimsby
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and convenient to pick up.
18 août 2023
Réponse de hmv (UK) - Grimsby
Hi P
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful lady in the Grimsby store…
Very helpful lady in the Grimsby store ordered this online and has it sent directly to me. Very quick delivery and communication. Thanks for a fab product, husband was chuffed!
14 août 2023
Réponse de hmv (UK) - Grimsby
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Although the product wasnt on the…
Although the product wasnt on the shelf, the lady went on line and with some dificulty found what I wanted and had it posted to my address.
28 juillet 2023
Réponse de hmv (UK) - Grimsby
Hi Roual
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and collect
Easy to order. Fast delivery to store, great offer. Will use pick up option again. East to collect in store.
28 juillet 2023
Réponse de hmv (UK) - Grimsby
Hi Sean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Surprisingly Slow.
Usually, my order is dealt with overnight. Order arrived at HMV four days after being advised it was dispatched.
Hopefully a one off blip.
13 juillet 2023
Réponse de hmv (UK) - Grimsby
Hi Sean,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
I placed a DVD order for delivery as…
I placed a DVD order for delivery as the release date was the following week. The internet connection was down so was advised to go back later. After a hour I tried again and even though the internet was very slow the assistant was very patient and managed to complete my order. The DVD arrived just on time for a present.
Thankyou
29 juin 2023
Réponse de hmv (UK) - Grimsby
Hi Mrs Sanderson
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All staff are amazingly friendly,when i…
All staff are amazingly friendly,when i order obline to pickup in store hmv always keep me informed about my order ,makes buying from them so simple and a pleasure
20 juin 2023
Réponse de hmv (UK) - Grimsby
Hi Shaun
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
5 star Recently ordered Daft Punk 10th…
Recently ordered Daft Punk 10th anniversary edition for my Son. Thankfully being a tad “old school” I ordered it online but to be collected from HMV Grimsby.
I received an email when it arrived in store & I think my Son was there 20 mins later to collect it!!!
I have ordered from HMV in the past & always found the service second to none.
Having seen online other people’s experiences regarding this particular vinyl late delivery & incorrect item received I’m glad I used HMV.
Thanks HMV & your Grimsby store.
15 mai 2023
Réponse de hmv (UK) - Grimsby
Hi Alison
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.