Fabulous customer service. We were looking for a couple of DVDs and a member of staff overheard our conversation and asked what we wanted. He then ordered both items for us and arranged for them to be... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 24, Four Seasons Shopping Centre, NG18 1SU Mansfield, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Myles served me with my order of a blue ray dvd, and I also bought some fantastic JBL HEADPHONES BLUETOOTH. Myles was very helpful & efficient and explained things to me because I suffer from anxiety... Voir plus
L'entreprise a répondu
I always enjoy browsing in store for CDs and DVDs. I particularly like to check out the new releases at the weekend. I also find that the staff are always helpful regarding items that I may not... Voir plus
L'entreprise a répondu
The website doesn’t always work , so although it showed the products, I couldn’t order on line. Staff in store are always helpful & knowledgeable. I was able to place an order in store, & received e... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Mansfield
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
Unit 24, Four Seasons Shopping Centre, NG18 1SU, Mansfield, Royaume-Uni
4,8
Excellent
187 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good friendly staff
Good friendly staff
Helped us to find what we wanted,
Great service thanks
18 mai 2025
Réponse de hmv (UK) - Mansfield
Hi stewart
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Positive input,value for money, experienced cheerful staff
My experience at hmv is always positive, helpful and friendly, I usually shop at the four seasons Mansfield store who have friendly,experienced and knowledgeable, helpful positive staff members always ready to help discover what you're looking for with a kind, cheerful and polite attitude. I recently purchased a tamigocha online which I found cheaper from hmv than anywhere else, I was pleased with the well packaged and quality of the product as well as the fast delivery , I will and always do recommend to friends and family for a valued quality experience every time
16 mai 2025
Réponse de hmv (UK) - Mansfield
Hi Catherine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Mansfield
Hi Steve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
In-store purchase
Went in store to enquire about a product I had initially seen online but wanted the tangible feel of the product before making the decision to purchase.
Looked at the spot where I thought it would be located and couldn't find it so I asked the staff as I thought it would be a "long shot" if the product was on the shelf.
Informed by the staff that it was a specialist label release (which I hadn't been aware of).
Staff member found it IMMEDIATELY for me and purchase took less than 60 seconds.
Superb service from a fantastic team and a brilliant store
26 avril 2025
Réponse de hmv (UK) - Mansfield
Hi DARREN
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to talk to great assistants
13 mars 2025
Réponse de hmv (UK) - Mansfield
Hello Mark
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Mansfield
Hello Ashley
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Mansfield
Hi Ernest
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Réponse de hmv (UK) - Mansfield
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Mansfield
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The Staff in the Mansfield HMV store…
The Staff in the Mansfield HMV store always make you feel welcome. They offer unbiased advice and are extremely helpful. They go the extra mile, it is always a pleasurable experience to shop there.
31 janvier 2025
Réponse de hmv (UK) - Mansfield
Hi Robert
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Mansfield store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Réponse de hmv (UK) - Mansfield
Hi Teresa
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very efficient service
Very efficient service. Ordered a DVD and it was delivered to the shop within a couple of days. Thank you.
23 janvier 2025
Réponse de hmv (UK) - Mansfield
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brilliant service fantastic experience…
Brilliant service fantastic experience fantastic staff and quick delivery
15 janvier 2025
Réponse de hmv (UK) - Mansfield
Hi Sandra
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Mansfield store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The DVD arrived promptly & the staff in…
The DVD arrived promptly & the staff in store were really helpful
14 janvier 2025
Réponse de hmv (UK) - Mansfield
Hi Judith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Mansfield
Hi Simon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service
Ordered CD online, straight forward, quick response, good communication, easy collection from chosen store.
7 janvier 2025
Réponse de hmv (UK) - Mansfield
Hi Jackie
Thank you for leaving a 5 star review!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
6 janvier 2025
Réponse de hmv (UK) - Mansfield
Hi SHAUN
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent staff
Excellent staff. Plenty of choices in store.
Fast delivery on ordered goods.
3 janvier 2025
Réponse de hmv (UK) - Mansfield
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent customer service at the store…
Excellent customer service at the store on my collect and collect order!
2 janvier 2025
Réponse de hmv (UK) - Mansfield
Hi Tracie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Mansfield
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.