hmv (UK) - Middlesbrough Avis 261

TrustScore 4.5 sur 5

4,6

33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Shopping at HMV outlets is the way I prefer to shop for music. I have been a customer for almost 4 decades. Staff are friendly, approachable & helpful. As a regular customer, I am valued. My purchase... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was able to request that the store was able to hold on to one of my click-and-collect items a little longer - so I could collect several 4K movie discs at once, thus saving multiple trips. Upon collec... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

When ordering dvds, cd's etc from H.M.V. you can always feel safe and confident in knowing that the product which you receive is of a Brand New Sealed Quality and is guaranteed to play without interru... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de musique
  2. Magasin de disques compacts
  3. Magasin de DVD
  4. Magasin de disques
  5. Magasin de matériel Hi-Fi
  6. Magasin de t-shirts

À propos de hmv (UK) - Middlesbrough

Écrit par l'entreprise

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Écrit par l'entreprise

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Coordonnées de contact

  • 33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, Royaume-Uni

4,6

Excellent

TrustScore 4.5 sur 5

261 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Quick delivery to local store and very friendly and helpful customer service.
Can't comment on the album as it is a gift apart from to say that the album was well packaged!

1 décembre 2023
Logo de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough

Hi Jean

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Great service and excellent delivery

Great service and excellent delivery, good communication throughout.

5 décembre 2023
Logo de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough

Hi Dean

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 1 sur 5 étoiles

On the 22/11/2023 on the morning I went…

On the 22/11/2023 on the morning I went in to store paid for something and then got a refund however today on checking my bank account you have put the money back in my account but then taken it back out again and can’t get hold of the Middlesbrough store

22 novembre 2023
Avis spontané
Logo de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough

Hi Claire

Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.

We’ll then take a look and get back to you as soon as possible.

Noté 5 sur 5 étoiles

Great service only thing I can say as…

Great service only thing I can say as put in letterbox but least not broke or cracked as I played and checked it very pleased with the item .

23 novembre 2023
Logo de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough

Hi Jennifer, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Easy

Walked into store with a copy of my order. Served straight away by very friendly staff. Walked out with my new CD under my arm. Took less than 5 minutes. Thank you.

23 novembre 2023
Logo de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough

Hi Carole

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off. Please be assured that we will share your lovely feedback with the Middlesbrough store.

See you soon :-)

Noté 5 sur 5 étoiles

Fantastic service

Staff were lovely and friendly fantastic service

18 novembre 2023
Logo de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough

Hi Emma

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Great service and kept upto date when…

Great service and kept upto date when it was received in the shop

22 novembre 2023
Logo de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough

Hi Catherine

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Fantastic

Great experience put pre order in for me and came on day of release and waiting there for me to pick up would definitely pre order stuff again

22 novembre 2023
Logo de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough

Hi Sherry

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 1 sur 5 étoiles

My itam blue ray was ordered for the…

My itam blue ray was ordered for the day of release and it's still not in a week latter . Doctor who underwater menace steel tin .

17 novembre 2023
Logo de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough

Hi Alan

Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.

We’ll then take a look and get back to you as soon as possible.

Noté 5 sur 5 étoiles

First Class Dervice

Excellent assistance given in store to locate the album I required. Needed to be ordered, it was so done and delivered in time scale promised. First class.

15 novembre 2023
Logo de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough

Hi Steve

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

Staff very helpful

Staff very helpful, nothing was a botger

9 novembre 2023
Logo de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough

Hi Lynn, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 1 sur 5 étoiles

Album wasn't in stock…

I thought I would try to use an actual shop instead Amazon etc. Big mistake, the album wasn't available on release day (in fact it wasn't available for nearly another week). So after a wasted journey to a store I just ended up getting it from Amazon after all and it was £10 cheaper.

10 novembre 2023
Logo de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough

Hi Chris

Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.

We do our best to remain competitive within our market and we're proud to be successful with this in the majority of cases. There will unfortunately be the odd occasion where another retailer pips us to the post though but we're constantly looking for ways to offer our customers the best value for their money and we update and refresh our promotions regularly to make sure these are passed on.

Noté 5 sur 5 étoiles

Good

The item arrived quickly and was good quality

2 novembre 2023
Logo de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough

Hi Customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Very fast and was brilliant to let me…

Very fast and was brilliant to let me know when it was in store.

1 novembre 2023
Logo de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough

Hi Chloe

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

Buy from the Store

I buy books from Waterstones and music etc from HMV. I order online and collect from the store and have a browse and I might buy some more. The very knowledgeable in-store staff might offer some tips and it’s a pleasurable retail experience. Use it or lose it.

31 octobre 2023
Logo de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough

Hello John

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Noté 5 sur 5 étoiles

The Beatles new single

Wonderful people in the shop at hmv Middlesbrough. I was seeing the by a gentleman called Chris. He was ever so good and kind as i am disabled and in a wheelchair and i love my music as especially The Beatles i want in to order the new single to keep up my full collection

30 octobre 2023
Avis spontané
Logo de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough

Hi S

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

I've always enjoyed shopping with HMV…

I've always enjoyed shopping with HMV and always will I usually like to visit the store in middlesbrough Town centre but I can only get there when I have time off work I order on the website I'm surprised there isn't a HMV store at coulby newham I think they'd do well

23 octobre 2023
Logo de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough

Hi Stephen

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

Easy to order a CD with the sales…

Easy to order a CD with the sales person, the CD was delivered to the shop and I picked it up within a couple of days.

12 octobre 2023
Logo de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough

Hello Paul

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Noté 5 sur 5 étoiles

Good service

11 octobre 2023
Logo de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough

Hi Kev

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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