Very nice young man helped me order a CD I wanted. He was very efficient and I was kept up-to-date about the delivery process. The CD was easy to collect and the whole experience from order to deliv... Voir plus
L'entreprise a répondu
2 / 6 Princes Walk, Grosvenor Centre, NN1 2EL Northampton, GB
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Very nice young man helped me order a CD I wanted. He was very efficient and I was kept up-to-date about the delivery process. The CD was easy to collect and the whole experience from order to deliv... Voir plus
L'entreprise a répondu
The order process was easy apart from the fact the app wouldn't let me order till after 9.00am. The pick-up was easy and I was kept informed of process of my order
L'entreprise a répondu
Went to purchase a DVD. Item had not yet been released, but store assistant suggested that we might like to order it instore and have it posted to our home address. Accepted offer and left details o... Voir plus
L'entreprise a répondu
Great helpful staff at Northampton branch especially Joe who was polite, friendly and efficient. Joe went out of his way to help me order a film I'd been trying to order on line..with no luck. Many Th... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

2 / 6 Princes Walk, Grosvenor Centre, NN1 2EL, Northampton, Royaume-Uni
Demande des avis aux clients
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I have the best possible experience with purchasing a film online. Thank you for your professionalism and quick delivery of the film that I picked up at the store. Thank you.

Réponse de hmv (UK) - Northampton

Réponse de hmv (UK) - Northampton
Agent was knowledgeable. Gave me choices of which model to choose. Choice of collect or home delivery.

Réponse de hmv (UK) - Northampton
Helpful and friendly staff always happy to locate music media for me.

Réponse de hmv (UK) - Northampton
used to buy my box sets from Amazon, but a collectors edition in a brown paper bag is not sufficient packing for £50+ item and were damaged quite a lot. HMV well packaged and i can collect in store at a time of my choosing.

Réponse de hmv (UK) - Northampton
Really good website.
Very friendly staff at the Northampton branch when I collected my order 🙂

Réponse de hmv (UK) - Northampton

Réponse de hmv (UK) - Northampton
Super & Great Service Would Highly Recommend To All

Réponse de hmv (UK) - Northampton
Is there away to check the stock of stores???

Réponse de hmv (UK) - Northampton
Great service in store.
Great selection of items.
Please keep Northampton town store open

Réponse de hmv (UK) - Northampton
Easy to use website, brilliant selection of films, good value. Click & collect perfection.

Réponse de hmv (UK) - Northampton
HMV did not have the CD that I wanted in stock, so the guy behind the till ordered it in for me.
I chose to collect it in store when I was notified of when they recieved it.
The notifications of the progress of my order was second to none and the arrival in less than a week.
Upon collection the assistant remarked about the CD, and had I heard the singers latest ( Orville Peck - Stampede ) and I said that I had bought that recently from that HMV.
This interraction I felt was good as it was highlighting an interest in what I was buying and made me feel that the in store experience really is the best compared to online shopping,,
I certainly recommend HMV Northampton ⭐️⭐️⭐️⭐️⭐️
* I couldn't understand why there was no section in A-Z or the Country music section for Orville Peck *

Réponse de hmv (UK) - Northampton
Surprised me by being able to source what I wanted and get it delivered in a good time frame.

Réponse de hmv (UK) - Northampton
As is usual with HMV, first class service. Ordered on line, kept fully up to date with delivery/click&collect. Staff in Northampton always very helpful and professional. Excellent from start to finish.

Réponse de hmv (UK) - Northampton
Amazing company! Did click and collect, and it was delivered to store quickly, the staff were helpful too! Will defo order online again!

Réponse de hmv (UK) - Northampton
Brilliant customer service was very friendly and Kev was very helpful

Réponse de hmv (UK) - Northampton
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