hmv (UK) - Norwich Avis 392

TrustScore 5 sur 5

4,8

128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH Norwich, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Live bands playing on Saturday afternoons is a good experience at the store Picked up a rare double coloured vinyl & a cd

L'entreprise a répondu

Noté 5 sur 5 étoiles

The easiness of your online ordering, to the effective delivery at my local HMV in Norwich. On arrival I was served by 0831 Chloe who worked efficiently; was friendly and very welcoming . You don’t g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Received click & collect order in quick time, same easy & excellent service as I've now come to expect from HMV!

L'entreprise a répondu

Noté 4 sur 5 étoiles

Hi HMV I ordered an item in the store the item I wanted to have they browsed through on there computer found the item I wanted to buy then waited 3days I received my item in the post the trammps disc... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de musique
  2. Magasin de disques compacts
  3. Magasin de DVD
  4. Magasin de disques
  5. Magasin de matériel Hi-Fi
  6. Magasin de t-shirts

À propos de hmv (UK) - Norwich

Écrit par l'entreprise

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Écrit par l'entreprise

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Coordonnées de contact

  • 128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH, Norwich, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

392 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Live bands playing on Saturday…

Live bands playing on Saturday afternoons is a good experience at the store
Picked up a rare double coloured vinyl & a cd

3 mai 2026
Logo de hmv (UK) - Norwich

Réponse de hmv (UK) - Norwich

Hi GAVIN

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Received click & collect order in quick…

Received click & collect order in quick time, same easy & excellent service as I've now come to expect from HMV!

27 avril 2026
Logo de hmv (UK) - Norwich

Réponse de hmv (UK) - Norwich

Hi Customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Didn't have what I wanted so ordered it…

Didn't have what I wanted so ordered it - really fast and efficient service. I would rather pay extra to keep HMV on the high street than give money to Amazon. Ever.

28 avril 2026
Logo de hmv (UK) - Norwich

Réponse de hmv (UK) - Norwich

Hello Martyn, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Noté 5 sur 5 étoiles

They were efficient snd DVD I ordered…

They were efficient snd DVD I ordered was delivered very quickly

25 avril 2026
Logo de hmv (UK) - Norwich

Réponse de hmv (UK) - Norwich

Hi Denise, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Excellent Customer Care from Norwich HMV

The helpfulness of the first assistant, Glenda, searching and locating one request. Also combining four gift cards into one enabling me to purchase my first request. Then allowing me to purchase a second request to the value of £34.99 on collection of the first item. Survey number: 59-831-3 14/04/2026
The second assistant, Alice, in searching for another request confirmed that although she could find it, it was not available through HMV. Survey number: 8-831-5 17/04/2026
A third assistant , Lucy, on another occasion was extremely helpful with something I was searching for. Survey number: 19-831-6 18/04/2026
I am very appreciative of their excellent customer care.

14 avril 2026
Logo de hmv (UK) - Norwich

Réponse de hmv (UK) - Norwich

Hi Les, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Great staff

I ordered a dvd in store, the staff were really helpful and efficient

15 avril 2026
Logo de hmv (UK) - Norwich

Réponse de hmv (UK) - Norwich

Hello Alison

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Noté 5 sur 5 étoiles

Very polite sales person and easy…

Very polite sales person and easy transaction

13 avril 2026
Logo de hmv (UK) - Norwich

Réponse de hmv (UK) - Norwich

Hi Deborah

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Thank you Chloe at Norwich HMV

The easiness of your online ordering, to the effective delivery at my local HMV in Norwich. On arrival I was served by 0831 Chloe who worked efficiently; was friendly and very welcoming . You don’t get that type of customer services these days . 5 stars was the best score that I could give as that was the highest rating available . Thank you.

8 avril 2026
Logo de hmv (UK) - Norwich

Réponse de hmv (UK) - Norwich

Hello customer

Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Norwich store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!

Thanks for shopping with hmv, see you again soon :-)

Noté 5 sur 5 étoiles

Great staff, amazing store!

Always very easy to find what im looking for. Staff are friendly and helpful!!

6 avril 2026
Logo de hmv (UK) - Norwich

Réponse de hmv (UK) - Norwich

Hi Jessica, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

HMV always score top marks with me

HMV always score top marks with me. I’ve only positives to say about them, their stores, online store and eBay store. I’ve purchase from all and the service and packing and delivery has always been exceptional

3 avril 2026
Logo de hmv (UK) - Norwich

Réponse de hmv (UK) - Norwich

Hi David

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

HMV NORWICH and BTS Album release was a hit!

HMV NORWICH held a listening party last 20th of March for the release of BTS’s 5th album, ARIRANG. I was so thrilled and happy that they did! The shop have all the different albums and vinyl versions, plus HMV exclusives of which I went to buy a couple more albums (aside from what I have preordered online). They distributed posters, ballers and stickers which are all ARIRANG themed. They played the album once they opened the shop at 9am which hyped up Armys who lined up outside the shop! Thank you HMV NORWICH! Your staff were all very friendly, accommodating and helpful! Looking forward to tye next BTS event!

20 mars 2026
Logo de hmv (UK) - Norwich

Réponse de hmv (UK) - Norwich

Hi Jhan

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

Easy to order online and collection of…

Easy to order online and collection of CD was easy.

27 mars 2026
Logo de hmv (UK) - Norwich

Réponse de hmv (UK) - Norwich

Hello Glyn

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Noté 5 sur 5 étoiles

Very punctual!

21 mars 2026
Logo de hmv (UK) - Norwich

Réponse de hmv (UK) - Norwich

Hi Chai

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

A very nice

A very nice, quick easy transaction. Staff very friendly.

18 mars 2026
Logo de hmv (UK) - Norwich

Réponse de hmv (UK) - Norwich

Hi Stephen

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Good service

My pre ordered arrived a day earlier than expected, so prompt, fast delivery, packaged well.

12 mars 2026
Logo de hmv (UK) - Norwich

Réponse de hmv (UK) - Norwich

Hello Jenny

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Noté 5 sur 5 étoiles

I suppose it was the people who work in…

I suppose it was the people who work in the Norwich store, all very happy and very knowledgeable.

8 mars 2026
Logo de hmv (UK) - Norwich

Réponse de hmv (UK) - Norwich

Hi Mr Earl, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Online order

Although the item I was seeking was not on the shelves, a staff member was able to locate and order a copy for me online immediately.
The item arrived swiftly and in perfect condition.

3 mars 2026
Logo de hmv (UK) - Norwich

Réponse de hmv (UK) - Norwich

Hi Mr Howman, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

The store staff were friendly and super…

The store staff were friendly and super helpful, they ordered the items for me and the cds arrived really quickly. Great staff and great service.

3 mars 2026
Logo de hmv (UK) - Norwich

Réponse de hmv (UK) - Norwich

Hi Debbie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Couldn't ask for more

The product was delivered on time in good condition with good service. Will definitely buy from them again.

26 février 2026
Logo de hmv (UK) - Norwich

Réponse de hmv (UK) - Norwich

Hi there, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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