My husband didn't recieve his birthday gift in time due to communication issue. I ordered 3 separate bundles online on the same day using the click and collect service. The day or so after I received... Voir plus
L'entreprise a répondu
Unit C: Unit 95 Consec Victoria Centre, NG1 3QE Nottingham, GB
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My husband didn't recieve his birthday gift in time due to communication issue. I ordered 3 separate bundles online on the same day using the click and collect service. The day or so after I received... Voir plus
L'entreprise a répondu
Don’t ya just luv HMV, you can’t get any company more British than HMV what an icon & an ambassador for the UK. The only critique I have is now I’m getting older I’m finding it too dark inside the... Voir plus
L'entreprise a répondu
The staff at this store are excellent, they are very friendly, polite and go that extra mile to help you find or order something. i'am sure they will keep up this excellent service. Thanks.
L'entreprise a répondu
I visited hmv in search of a film on dvd or blue ray, it was a film l saw in the early 1980s it made in 1971 and it was called villian staring Richard Burton and a ford zephyr. I spoke to a member of... Voir plus
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Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

Unit C: Unit 95 Consec Victoria Centre, NG1 3QE, Nottingham, Royaume-Uni
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Easy online ordering, Excellent speedy delivery, got my item on its official release date. Awesome 👌

Réponse de hmv (UK) - Nottingham
Ordered over a year ago and was concerned as the band kept delaying and I couldn't find my receipt. There was no need to fret, as soon as the album was available I had email to let me know its on its way. And sure enough, 2 days later it arrived. Can't ask for a smoother purchase.

Réponse de hmv (UK) - Nottingham
This lunchbox is so skibidi, I feel so sigma walking around with it. I can't wait to rizz my bezzie mates up with it, yuh.
Staff were so alpha.

Réponse de hmv (UK) - Nottingham
I ordered 3 dvds to be delivered to local HMV. The instructions explained the timeframe, which was met on the order. Excellent service.

Réponse de hmv (UK) - Nottingham
Ordered a Blu-ray.. still waiting .. no correspondence from hmv .. no way of being able to get in touch by telephone… no one responds to email.. so had to make a special effort to go in store .. my issue still hasn’t been resolved & I was told I’d receive an email which up until now has not been the case .. so still waiting.

Réponse de hmv (UK) - Nottingham
I pre ordered the cd and the member of staff couldn't have been more helpful & friendly. The I collected the parcel from the Nottingham store and the young man who served me was excellent ( he opened the parcel for me at my request) and friendly. Well done HMV

Réponse de hmv (UK) - Nottingham

Réponse de hmv (UK) - Nottingham
The staff were helpfull.I was able to order what I wanted with minimum fuss and the email alerts let me know exactly the progress of my order from depot to store.

Réponse de hmv (UK) - Nottingham
The staff were amazing they had sold the thing I needed and told me to go on line I explained I don't like doing Internet and they did it for me ordered it to come to store so all I had to do was pay and pick up when they emailed me AMAZING THANK YOU

Réponse de hmv (UK) - Nottingham
staff so helpful found what Iwas looking for instore when I couldn't and put an order in for click and collect for online purchase and all with a smile

Réponse de hmv (UK) - Nottingham

Réponse de hmv (UK) - Nottingham

Réponse de hmv (UK) - Nottingham
how fast it turn up at the location also it was not damage so they really care about their customers

Réponse de hmv (UK) - Nottingham
The great from the point searching, ordering, and communicating, that the product will be dispatched and informing, that has arrived and is ready for collection. Very good service
Carlos

Réponse de hmv (UK) - Nottingham

Réponse de hmv (UK) - Nottingham
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