Why pay for postage or a Prime subscription when you can get an order sent double-quick to a local store? The Poole branch has a big enough stock to ensure pleasant browsing, with plenty of collecta... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement73 / 75 Dolphin Centre, BH15 1SY Poole, GB
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Lisez les avis des autres
While visiting the HMV Poole store, my husband stepped in front of a lady in an aisle to pass by — just as she went to reach for an item. It was a simple human error, and he immediately apologised... Voir plus
L'entreprise a répondu
Very good overall. I was able to buy the product I wanted at a good price, although it was slightly difficult to locate in store - there were several options where a 4K anime might be and I had to hun... Voir plus
L'entreprise a répondu
Mainly the experience was really good, just that one of the covers on one of the vynl albums was damaged. It couldn't be seen as it was the inside cover. Other than that I thought the 3 for £66 was an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Poole
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
73 / 75 Dolphin Centre, BH15 1SY, Poole, Royaume-Uni
4,8
Excellent
136 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The gentleman that served us.
5 janvier 2026
Réponse de hmv (UK) - Poole
Hi Janet
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dvd buy
Went into the dhop thr sakes orople both times helpful and look up the dvd I had asked about.
Also told me where I could go for to get the dvd. Quality good & match the price.
18 décembre 2025
Réponse de hmv (UK) - Poole
Hi Tina
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very fast delivery to my local HMV…
Very fast delivery to my local HMV store. My order was traced quickly at the store and the whole process was smooth and efficient, especially so considering it was a few days before Christmas.
2 janvier 2026
Réponse de hmv (UK) - Poole
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My first time to buy for my daughter's…
My first time to buy for my daughter's present for the christmas and it's quick to arrived in time.
19 décembre 2025
Réponse de hmv (UK) - Poole
Hi Rudy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I did a lot of online ordering for Xmas…
I did a lot of online ordering for Xmas in HMV, great communication by email on collection times, the staff are always really friendly and helpful at this store. Always have well laid out stock and will help when looking for something.
25 décembre 2025
Réponse de hmv (UK) - Poole
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good overall
Very good overall. I was able to buy the product I wanted at a good price, although it was slightly difficult to locate in store - there were several options where a 4K anime might be and I had to hunt around a bit. The 'check in-store stock' feature on hmv.com is very useful, and accurate when I've used it. Joel was friendly and helpful at the checkout; it would have been useful to have been told that I could have a paper receipt rather than an email.
17 décembre 2025
Réponse de hmv (UK) - Poole
Hi ,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
pre-order item arrived ahead of schedule
My pre-order item arrived in store ahead of schedule. The collection was great, friendly, approachable staff and the whole experience was stress-free and pleasant.
22 décembre 2025
Réponse de hmv (UK) - Poole
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service as always
Item arrived at store on time. No issues collecting package. Staff very helpful and pleasant at the Poole branch. Item itself was very well packed and in pristine condition. Always a good experience shopping and ordering from this store.
13 décembre 2025
Réponse de hmv (UK) - Poole
Hi SJS
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff very helpful and cheerful.
Staff very helpful and cheerful.
Delivery to store was really quick.
6 décembre 2025
Réponse de hmv (UK) - Poole
Hi Wendy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The sales assistant was very polite and…
The sales assistant was very polite and friendly
2 décembre 2025
Réponse de hmv (UK) - Poole
Hi Debbie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They ordered my DVD in the store
They ordered my DVD in the store, and it was delivered to the store 4 days later.
The staff were really helpful as is always the case when I go to HMV.
21 novembre 2025
Réponse de hmv (UK) - Poole
Hi Mrs Bissell,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon
Easy order of vinyl record in store.
Ordered a vinyl record from my local HMV store. Staff were knowledgeable and helpful. Order took only a couple of days. Had email and picked up easily and conveniently in store.
12 novembre 2025
Réponse de hmv (UK) - Poole
Hi Jennifer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast service and always good value
Fast service and always good value, a recognised brand in this world of uncertainty.
4 novembre 2025
Réponse de hmv (UK) - Poole
Hi Rosalie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were helpful and polite
Staff were helpful and polite, I got exactly what i ordered
29 octobre 2025
Réponse de hmv (UK) - Poole
Hi Dale
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good price and whole procedure of…
Good price and whole procedure of ordering and collecting was straightforward.
26 octobre 2025
Réponse de hmv (UK) - Poole
Hi Brian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Réponse de hmv (UK) - Poole
Hi Daniel
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great staff – handled a tricky moment really well
While visiting the HMV Poole store, my husband stepped in front of a lady in an aisle to pass by — just as she went to reach for an item. It was a simple human error, and he immediately apologised. Unfortunately, the lady became quite upset, but the staff behind the till noticed straight away and kindly checked we were okay, offering to help if needed.
They stayed calm, professional, and considerate, which really helped ease the situation. Please pass on our thanks to those staff members for their kindness — they turned an awkward moment into a positive one.
Everyone has off days — hopefully the other customer’s day improved after that! 😊
9 octobre 2025
Avis spontané
Réponse de hmv (UK) - Poole
Hi Bethani
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
You ordered exactly what I needed
You ordered exactly what I needed, and it arrived before it was due. Thanks.
4 octobre 2025
Réponse de hmv (UK) - Poole
Hi MSHAZELMASTERS
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great place
4 octobre 2025
Réponse de hmv (UK) - Poole
Hello Monika
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Poole
Hi katrina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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